I had a really bad wound from a tree accident and the team at Urgent care TX - Cleburne were…read moreamazingly friendly and helpful. The care offered had been very prompt and the Dr on staff (PA NP) had been very helpful with care instructions. I highly recommend this location.

Starts out by waiting in the room for 2 hrs before seen, then rushed observation, when asked for…read morenotes of visit was told I had to wait 20 min after so I did, then after 20 min was told they would call when ready. Pharmacy never got prescription, then I had to go out of town for work and came back and kept saying they sent it, and it's something on the pharmacys end. Now they say I can only get prescriptions if Isje another appointment. I will never use this clinic for anything.

Love the Web Check In, to save a spot for me to see the doctor. Very easy and they give you a time…read moreto be there ! Their building was very clean inside and out. The young lady at the front desk was sweet, helpful, knowledgeable, and I was quickly seen, which I appreciate. The nurse ( with her sweet smile ) was knowledgeable, compassionate & very friendly. She took all my vitals and we chatted briefly. Atmosphere was pleasant. Doctor (Ashton Want ) should be in momentarily. Chest Scan was done after COVID test and exam were completed. Two meds were ordered and I will be on the road to recovery. Care Now was an excellent place to choose since my primary care doctor was closed today. You'll receive excellent care from all staff members. I will use them again if needed. It's conveniently located at 1501 SW Wilshire in Burleson TX. They take most Insurance and I love the Web Check In. It saves a lot of time. Especially if you're feeling bad. I highly recommend Care Now in Burleson. They have all the convenience for disabled patients even with their parking.

I had a really frustrating experience with the CareNow here in Burleson I was told there was only…read moreone provider and that the wait time would be about an hour and a half (or longer), so the staff suggested I go to another location instead. They also told me the patient would already be registered when we arrived at the other clinic. Unfortunately, that wasn't true. When we got to the second location, the wait time was the same--about an hour and a half--and the patient wasn't registered at all. We had to fill out all the paperwork again from scratch. I really wish they had been upfront about the fact that the wait time would be just as long and that we'd have to redo all the paperwork. It ended up being a waste of time and gas, and it made an already stressful situation even more frustrating. Better communication and transparency would make a big difference here.

This one is our go to spot for a doc in the box. The staff has always been helpful and nice when…read morewe needed specialized help due to insurance issues. Drs are always helpful with questions. Of all the ones we have been to this one is our favorite and seems the most competent. We no longer live in Waxahachie, but we still drive out here for the service and health needs.

On 8/19, my husband was seen at Expedian Urgent care for…read moresevere dehydration and heat exhaustion. Upon arrival, the NP took relevant information about the patient's condition and ordered labs to include kidney and liver function, CBC, urine analysis, and IV fluids. After the NP drew the blood, he kept the blood needle in the patient's arm and decided to use the same needle (even though he admitted it was not the right guage) in the patient's arm and connected the IV fluids. After 45 minutes, no fluids were administered. He claimed that it was due to the needle size being wrong. But instead of inserting the correct needle so the patient could receive the very needed fluids due to his condition, the NP just put a blood pressure cuff around the IV bag in hopes more would come out. When that did not work, he released the patient without fluids. After 1 month of still not receiving results, we were then told that urinalysis and CBC were normal. When asked about the crucial kidney and liver function tests, we were told those were never ordered. Aside from the lack of communication from the office regarding the labs results, the lack of appropriate needle size for administering the necessary fluids was harmful to the patient. And to not order the relevant labs was also a mistake of the NP that could've been harmful to the patient. Since we did not receive adequate, educated medical care at this facility. We were forced to pay another copay and go to a reliable practitioner to receive the appropriate care.

Place is a JOKE. EVERYDAY THE WAIT IS OVER TWO HOURS EVEN…read moreIN THE MORNING TIMES. DO NOT WASTE YOUR TIME AT THIS EXCUSE OF AN URGENT CARE Doctor lies and only prescribes pills. Got diagnosed COVID and the only thing I was prescribed was PILLS. no inhaler or anything for my breathing when that was my main concern. Gloria at the front desk should be fired also. Bad customer service all around.

I come up here since I'm not feeling well. The front lady, whom I assume is the manager wants to…read morescan my military cac card. I politely tell her that she isn't allowed to scan my card and that it is illegal, and she gets defensive and with my card. She wrote down more than my benefit ID number. I ask her to please remove the other number and she one lines it and says okay with a rude tone. I'm being polite still and my patience is wearing thin. She assures me that she has scanned many military cac cards like mine and never had a problem. I then show her the DOD instruction about it being illegal to scan and copy information other than my benefit ID. I wasn't trying to cause problems here. Actually, I was saving us both problems by not letting her scan my card. Kindness goes a long ways folks. I'm polite and respectful, and it'd be nice for me to receive the same in return especially if I'm the one giving your company business. I was going to give a low score but the nurse and the doctor were very polite, and it would not be fair to give a low score for the actions of one person.

Poor customer service if you ever need to speak to someone in billing. Absolutely no help at all…read moreand raised his voice over the phone because I kept repeating my question that he refused to answer.

They are so fast and responsive. My visit was under an hour and they were very kind. This is the…read moreonly urgent care I will be going to from now on.

The doctor was amazing and helpful for my daughter when she was sick. We got in and we're seen…read morequickly- no issues

Dr Mendoza was the only doctor that really found out what is wrong with me. Even with this disease…read moreI would like to keep using him as my doctor. Being he was the one that found it, the problem I have when he ask you to call him on this day or that you have to go through a call center that doesn't know what you are talking about. Every message I have left him many twice a week for 6 weeks until this I still haven't got a call back. So that call center really SUCKS. I have even made trips to the office but it was the days he wasn't there. If this gets back to Dr Mendoza I'm stocking him (lol).

Hardly no wait time, saw amazing professionals that listened to my ailments and true helped.read more

I had an exceptional experience at Quest Diagnostics thanks to Phoebe. I was there to complete a…read moredrug screen for school and ran into an issue with the required form. Phoebe went above and beyond to help me get exactly what I needed. She was incredibly patient, kind, and reassuring throughout the entire process and made sure I didn't accidentally order a new test or have to reschedule my appointment. She even allowed me to stay an extra hour while I worked on getting the correct documentation, never once making me feel rushed or like an inconvenience. Her professionalism, patience, and pleasant demeanor made a stressful situation so much easier. I truly appreciate everything Phoebe did for me and wanted her to know how grateful I am for her help. She is a huge asset to Quest Diagnostics.

Doctors and staff are so friendly and really listen and care. Dr Bradley is phenomenal!!read more

I have been to this location 2 times now: the first time the doctor seemed super stand-offish (her…read morenurse was super sweet though) and I dismissed it as nothing because that's just some people's personality. However the 2nd appointment that I had, they took me back to my room and I sat there for over thirty minutes, hearing the staff complain and talk negatively about people through the thin walls the ENTIRE time. It was extremely unprofessional. The staff was nice to me but the wait time was astronomical and when the PA came in to take care of me, she was reading instructions on how to do something that's pretty common and self explanatory. It was overall a very unprofessional and underwhelming experience. I will be taking my business elsewhere, but this is just a PSA to anyone considering going to this place.

I have been in medical field more than 2 decades. I have never seen such unprofessional,…read moredisorganized and what appears to be just pure laziness in a clinical setting. Not only did they use an expired test kit. They then (after a 4 day wait) gave my daughter a false result on a very important test. This has made a stressful situation even worse. I'm assuming they didn't know that I have access to lab reports. Sample wasn't even tested due to it being expired. And if you're gonna give someone a false report the least you could do is make it good. Instead of worst news possible?!? These are not nurses, there MA's! Big difference! And never saw doctor, only PA..again.. big difference! My advice..as a real nurse..go to your pcp or ER!

Excellent service on a Sunday. Very caring staff. Greatly recommend if you do not want to go to ER.read more

Excellent service, short wait time, very friendly and helpful provider. I will happily use…read moreCommunity Med Care for my family.