Really disappointed with their customer service and attention to detail. When processing our home-grown hogs they forgot to write down some basic requests on how to cure the ham and bacon. Then they refused to fix the problem (well, after a couple of calls they added a sticky note to paperwork they forgot to give us - they offered to charge us more to fix their error). Later we found they did some strange cuts without asking and now we have about 40lbs of pork that we're struggling to use.
If they make this many mistakes that we can see I'm concerned with other mistakes or shortcuts we can't see.
After all the work we put into raising pigs it was really disappointing to have such a poor experience. I won't be going back. read more