Took a swim with our rental key in my pocket and it took a swim out to the pacific They are a little short staffed and we had to wait hours for them to come out, but that's entirely understandable. They came out late into the night and created our replacement key ON SITE! They even created a replacement wireless FOB. These guys are wizards, absolutely recommend their services. You can tell they're experienced and hard working. They didn't leave us stranded even when other lock services told us to wait until the next day. Outstanding service!! read more

Very responsive, knowledgeable. Had an issue with a key stuck in a lock and not apply to make entry. Called and Dave came that evening and figured it out. Got the key out and replace the lock set. read more

Needed a key made for my 2005 Chevy Silverado. Exceptional service! He came out to my place and made that key by code! He cut the key by the cuts we got from the lock! Amazing! He went the extra mile and made sure the ignition turned over! It started right up! read more

Dave did a great job of installing a dead bolt for my owners closet. And he went above and beyond by fixing the closet door hinges which were not installed properly. Thanks Dave. Great service and value. read more

We stopped for a sunset and locked our keys in our rental. The locksmith responded within 30 minutes and was very efficient.

I now remember why I don't use this service. The man who answers the phone is super rude. I asked him when and how much it would cost to simply get a new key for my very basic front door. When he told me he was slammed, I asked him when his next available date was. He said, " I don't know you may want to call someone else. " I had told him I called another couple of locksmiths and they were booked for two weeks. He said "maybe I could help you mid week." I said, "ok....Wednesday?" He said, "I don't know. I can't give you an exact time." I said, " I'm just trying to figure out what works for your schedule. You said mid week, and I suggested Wednesday." He was so rude and said "I don't think I can accommodate you, you seem to be wanting something that's impossible for me." WHAAAAT? I'm literally calling this man to pay him $150 to make one key for an existing key lock. And working around his schedule and he hangs up on me because I'm trying to work with him and figure out a day that works. I can't even imagine what he's like in person. read more

Dave fit me in after a very long day and it really helped me out! He was professional and knowledgeable. On top of that, his pricing was more than fair! Highly recommend!! read more

Do not go to them, they illegally reset all the keys to my car, and now I am unable to get into my car or drive it. I had to tow my car to Kauai Toyota, and have them look at it, and now I will have to pay a lot of money to buy a whole new computer and new keys! Called to ask them if there was anything they can do, and if they are liable because they did not get permission from me (the owner of the vehicle) and the OWNER (Dave) was very rude and started yelling saying he is NOT liable, and will not pay anything, and hung up. I am trying to get this fixed and settled, but I obviously cannot go above him (as he is the owner of the company)! read more

I called Integrity Lock at 9:30 on a Sunday night. My Airbnb guest was stuck outside unable to work the keyless entry lock. Dave saved the day, he got to the front door in less than 20 minutes and saved the guest experience. I would highly recommend. read more

I had an unusual problem with the tailgate lock. Dave met me at the Princeville Community Center and checked it out. Then he fixed the problem. Dave was on time, and was very courteous. It was very obvious that he knew his craft. I recommend Integrity Key and Lock, because all was professional and honest. Dianne from Wainiha read more

Best on the island... professional, caring, and quick. Family has used him twice... highly recommended!!!

Called Dave, answered right away. Said he was finishing up in north shore and will call when he is on his way down to Lihue. Was able to pay with credit card on the spot. Prompt, quick,honest. Call him read more

Dave was awesome. He came out the same day and fixed our problem. Price was great as well.

I highly recommend Integrity Key! Their response time is fantastic. I had a front door lock so old and rusted a key would barely fit in the hole. Ryan fixed the existing lock and rekeying it. He also was able to replace a broken deadbolt and tidied the work area afterwards. Finally my door is secure and I am so grateful. This company is the best with everything in their well equipped trucks ..."LOCK, STOCK and barrel!" read more

He made it sound like a chore to do his job, and the quote was ridiculous. Its to small of an island to act like that. So now he gets his first review. Welcome to yelp :( read more

Called Dave when we lost the key to our car. He came out as soon as he could and made a new key that night. He saved our vacation. Thanks Dave! read more

I locked myself out of my vehicle at the Kapaa Public Library. My keys fell out of my pocket as I was getting out. I had a spare set but they were in my pocketbook which I had intentionally left inside my car because I was going to walk my huge bulldog on the path and its all I can do to handle him. No phone either, it was in my purse. The super nice folks at the library helped me with calling for a locksmith. Got Dave on the phone. He told me he was working on a job in Kapaa and he'd be there in 15 minutes. Great! After an hour and a half (in the rain, with my dog), I went back to the library and asked to use the phone again. Called Integrity, no answer, Left a message. Asked if he was still coming? Don't know if I should wait or ?? Go back outside and within three minutes he's there. Apologized, said he was on this job and figured I'd call him back. Wait, what? It took him about 90 seconds to unlock my car. Charged me $100.00. As he was leaving he try's to hand me some religious pamphlet. Final salt in the cut is that as I'm driving back home I see his truck parked at the place he was working. It was about 1000 yards from where I was waiting for an hour and a half! Integrity? read more