Techs responded quickly, arrived on site on time and provided a professional quote quickly.read more

I called John before I even bought my house. We talked for around 45 min and I sent him pic. He was…read moreso kind and informed. I had found him on a Yelp from someone that had need help from a job gone wrong and they were singing his praises. Well we bought the house and I called him months later and he remembered me. John is the nicest guy. He cares about your wants needs and cares about the money your spending. He took his time and explained everything! We were very informed. My husband being an architect, always specs out Milgard windows and was very familiar with them. John suggested a 60/40 front and back windows and I am so happy I went with them. Our house is 1939 ranch style bunglow. It looks amazing. Did we get another quote from a different company? Yes at $82k (you can guess the company name by the price) I'm NO Thank You! We called John and said order our windows. That was before a Thanksgiving and our windows were in by Christmas. If you're looking for a reliable company and an owner that is amazing and caring. John is your guy. We love our windows. Thank you John we love our windows and will be sending everyone to you!

I called and spoke to Danny. I told him we had a window emergency, as the window had broken a few…read moredays before we were having pics taken of our property. Danny was very friendly and so helpful! I called on Thursday, Friday 2 guys came out to take measurements and the window was fixed 8 am Tuesday morning. I never thought anyone would be able to fix it in less than a week! I really appreciate the service I received and I will definitely call them again with any future glass needs.

I need to have a small double pane window replaced . The first man that came out had a problem. The…read moremain man came out and fixed the problem. So I can recommend to do a good job.

Needed a sliding screen door repaired. They guys came out within a hour, took the screen to their…read moreshop and had it back and installed within a few hours. They were the best price in town and now it looks and works better than it did when brand new. I would highly recommend them.

Great and fast service. Very polite. Came out the same day to resolve our issue. Would definitely…read moreuse him again!

I don't usually write reviews, but RELI truly deserves it…read more We hired RELI for a full window replacement project and from the very first interaction, the experience was completely different from every other company we spoke to. Unlike other contractors who were vague, pushy, or tried to upsell us immediately, RELI was transparent, patient, and incredibly knowledgeable. They explained exactly what products we were getting, why those products made sense for our home, and how pricing actually works in this industry. No mystery markups, no pressure tactics, and no games. Everything was clearly laid out upfront, which immediately built trust. The pricing was extremely competitive, especially considering the quality of the windows and the installation. We were quoted significantly higher by other companies for comparable (or worse) products. RELI clearly knows how to eliminate unnecessary overhead and pass the savings to the customer. Installation was smooth and professional. The crew showed up on time, protected our home, cleaned up thoroughly, and paid attention to the small details that most contractors overlook. The final result looks amazing -- our home is noticeably quieter, more energy efficient, and just feels upgraded. What impressed me most is that RELI actually cares about doing things the right way. You don't feel like just another job. They stand behind their work, communicate clearly, and follow through on everything they promise. If you're considering new windows or doors and want honesty, quality, and fair pricing without the usual contractor headaches, RELI is the company you want. I recommend them without hesitation and would absolutely use them again.

The project is finally completed after several months, and I'm glad it is finished. I want to be…read morefair and mention that Robert was always respectful and professional with me. He apologized several times for the problems and did work with me to resolve some of the issues. However, the overall experience was much more stressful and time-consuming than it should have been. There were repeated scheduling and communication issues, installers were repeatedly late, and there were multiple delays. I often had to reach out several times just to get updates or confirm when someone would actually come. I had actually told Robert that I did not want to write a negative review and that I would give them another chance to finish everything properly. Unfortunately, even with that final opportunity, there were still issues. When the interior doors were completed, the locks were forgotten. They had to come back the next day, and I ended up installing the locks myself. The door stoppers were also delivered in chrome even though I had requested black. One of the interior doors is also cracked at the top. Robert told me that he would get me a replacement door, but the replacement was never delivered. There are also a couple of smaller finishing issues. One patio door screen is missing the lock, and another window has a loose bottom seal with tape that does not look properly finished. At this point, after everything that has happened, I will take care of these smaller issues myself because I do not want any more back-and-forth. There was also a financing issue. I was told that the financing would have 12 months with no payments, but when I submitted the financing, the actual terms were only 3 months with no payments. That was disappointing because I made my decision based partly on what I was told. Another issue was that the workers used our restroom even though they were specifically asked not to, and they left it unflushed. I will provide photos with this review so people can see the finishing issues for themselves. Overall, the final project is completed, and I appreciate Robert personally trying to work with me and make things right. However, the process involved too many delays, communication problems, scheduling issues, and finishing details that I had to deal with myself. I gave them another chance because I genuinely wanted to give them the opportunity to finish on a better note, but unfortunately there were still problems. I'm glad the project is finally finished, but based on my overall experience, I would not choose to go through this process again.

I would like to Thank Rafael and his partner for an excellent job they did at my home .read more

Their service was TOP NOTCH and the pricing was half of what Lowe's quoted. Professionalism and…read morecustomer service was provided throughout every interaction from the person who answers the phone to the salesman and the service professionals who installed the windows. As a bonus, the windows look BEAUTIFUL and everything was delivered as promised.

Techs responded quickly, arrived on site on time and provided a professional quote quickly.read more

First of I made a deposit and waited almost 4 weeks to get my window installed. Then when they…read moreinstalled my window it had a crack in it. I would have expected them to send me an email letting me know the situation and the solution but they didn't . I had to follow up with them to make sure they were actually going to get it fixed. They took another week to finally fix it. I also caught one of there employees making a disturbing comment on my ring camera thinking it didn't work . I called them and advised them about the comment they had made and how I had it on video and they didn't seem to care . There employees were also seen the next morning really early in the morning sitting in there van in the neighborhood. Honestly really unprofessional and sketchy people.. I wouldn't trust them in my house without supervision at all times. They cared more about getting the remaining balance then their customer satisfaction or dealing with there employee's, even threaten to send me to collections and get a mechanical lien for 299 dollars All the attempts made by you guys where to collect the remaining balance . None of those attempts where to obtain the video or figure out why I was unsatisfied .

I highly recommend All Glass and Plastic! From start to finish on our shower doors, their…read morecommunication was clear, professional, and consistent. They truly stand behind their work and go above and beyond to make sure their customers are completely satisfied. Their pricing is extremely reasonable, especially considering the incredible quality of their workmanship. It is refreshing to work with a company that takes so much pride in what they do and genuinely cares about the finished product and the customer's experience. If you're looking for a company that is reliable, communicative, fairly priced, and delivers exceptional work, AV Glass and Plastic is the place to go. We couldn't be happier with our experience and would absolutely use them again!

Excellent work, friendly people and great customer service! I'm so happy with my windows!!read more

I don't know what has happened to this company in the last two years but it appears customer…read moreservice is now non existent. We have purchased a lot of windows and doors from Northwest Exteriors in the last 15 years for two separate residences without incident. It was the reason we kept coming back. Michelle always kept us apprised of timelines, delays, etc. She must no longer work for Northwest because they don't call and when you call them you're still without answers. We purchased a bifold door that took much longer than anticipated to ship and then be installed. After install, we were told we couldn't use the door because the wrong panel shipped and there is no door handle. That was a month ago. No one has answers, no return calls, nothing. I guess we just wait another 4 months until the correct panel arrives. Was going to order a 2nd bifold and a patio cover but will look elsewhere. It's too bad Northwest Exteriors!

Both the products they deliver and the service is exceptional. From beginning to end the process of…read moreinstalling new windows for our home was a pleasant experience. Everyone on the team was responsive with questions through the entire process. On the day of installation, the technicians were so accomdating to our needs, with a little one in the house. Their work is impeccable. We most definitely recommend using Northwest for your window replacement project. We can't Wait to continue to do business with them and upgrade our home doors.

We had a beautiful sliding glass door installed with a doggie door and 4 lock security also a…read morefront window that really made our front window a show piece Jake and his associates were thorough experienced and when the work was done they cleaned up all installation debris We have recommended them to many of our friends and family Mary n Peg Schriever

We hired this company for exterior surface preparation, painting, and window replacement. The…read moreproject resulted in widespread workmanship issues including overspray on windows and doors, inadequate surface preparation, peeling/bubbling coatings, damaged gutters, and unfinished repairs. The licensed contractor was not present on site and crews worked unsupervised. After documenting defects, we terminated the contract in writing. Despite this, we received lien threats and continued pressure to proceed with additional work. We are now obtaining independent estimates to remove the failed coating and correct the damage. Based on our experience, we would not hire this company again.