I can't speak to the quality of Reliable's work, as my neighbors and I ultimately chose not to use…read morethem after some very unprofessional behavior. Take our money, please..... I received two estimates from Reliable--one for each of the two fencelines in need of repair: the North and South sides, each shared with a different neighbor who would split the cost. After consideration and concerns with the company's professionalism (explained later) we decided to move forward with only the South fenceline repairs and pay with credit card instead of cash. The owner, Kenneth Holthaus, agreed to complete this work, but the estimate needed to be raised to $661 because my neighbor and I opted to pay by credit card (out of caution) instead of cash for the 50% downpayment However, the next day, instead of providing a revised estimate, Reliable's scheduler, Jesse Leahy, informed us that they would no longer do the work because the total cost was below their minimum of $1,500, because we had declined the $2,500 repair on the North fenceline. Needless to say, I never heard mention of a $1500 minimum until then. This was frustrating, as the owner had agreed to the job just the day before and it didn't bother him either that the $2.5k job was declined. Due to this and other issues detailed below--we decided not to use Reliable at all and hired a different contractor for both fencelines. ...and we tried to give you more money earlier.... The decision to reject Reliable's proposal for the North fence stemmed from their poor handling of our initial downpayment attempt. On a Saturday, my neighbors and I were scheduled to hand over the onsite 50% down payment of $1600+ cash in person to Reliable between 3 and 4 pm for work on both the North and South. Reliable never showed up. They did call to delay the pickup time to around 6 pm, but after missing that new time as well, with no further follow up. So, my neighbors and I ended up spending our Saturday afternoon and evening waiting at home with wads of cash in hand, ready to pay Reliable some serious money. Because of this unprofessional handling, my neighbor and I--who shared the North side fence--chose not to proceed with Reliable for the $2,500 fence job. Meanwhile, my other neighbor, who shared the South side fence, was still willing to move forward with the smaller $661 repair, but as mentioned earlier, Reliable later refused to do the work, citing some minimum pricing policy despite the owner agreeing to the work the day prior. Final Verdict I give Reliable 2 stars, and with that the benefit of the doubt, since we never actually got them to do the work.

Kenneth and his coworker removed my old fence including the concrete. They even took the time to…read moretrim my tree to make the new fence and gate fit. They did a great job, I would definitely use them again. I have shared their contact with other neighbors, they are hard workers! Scott

Fast response to my inquiry. I needed part of my existing fence moved, due to encroaching over my…read moreproperty line. They came out, gave me an estimate and moved my fence in 2 days. No muss no fuss. Good pricing also. He noticed my deck is a little worn and let me know they do decks also. I will reach out when we decide to replace deck. Thank you!!!

Horrible work didn't follow up on my complaints......low wind blew 3 sections down....had to hire…read moresomeone else to fix it, they never put cement in the sections that blew over.....it's uneven and gaps in the sections.....stay far away from these people...also I tried looking up his license and nothing was found, will be reporting them!

Amazing job on my new fence! I had several sections come down during a storm, they came the next…read moreday for the estimate and temporarily secured the section in the backyard so my dog was able to use the yard while I waited for the final installation. I will be using them again to repair my front steps.

Bad quality workmanship. Owner was also very rude. Clearly has a chip on his shoulder. Do not hire…read moreunder any circumstance.

This guy Dan is not a professional, and frankly a rude person. I call him up and the first thing he…read moreasks what I do for a living, and when I answer he interrupts to tell me that I'm lazy and do my job in my pajamas (Hello? Nice to meet you, too.) Then he whines about having to answer a phone call at 6 PM at the gym, like it's busting his balls. Except this was after refusing to leave a voicemail or respond by text all day. My brother in Christ, if you have time to be at the gym then you aren't working harder than us "lazy pajama-wearers". You're just not. You don't know what you're talking about. Get over yourself. Answers questions like "What would you charge to do X?" with a terse "No." Generally unhelpful and abrasive at every step. You can just imagine what it'd be like to deal with him if he made a mistake and you had to hold him accountable for it. Anyway he eventually gives me the "I don't like you" price for the job, about double what others were offering. Obviously I hired someone else.

We have had an excellent experience partnering with Fairbank Construction Co. and Fairbank Special…read moreServices across both commercial and residential projects. Their team is highly organized, communicative, and consistently thoughtful in their approach--from planning and permitting through execution. Fairbank runs a well-managed job site, maintains clear and proactive communication, and demonstrates strong cost and schedule control. Their Special Services division is equally impressive, collaborating seamlessly with designers to translate vision into the built environment with precision and quality craftsmanship. Fairbank's long-standing presence on Bainbridge Island and strong reputation are well earned. They are a trusted partner, and we value the professionalism and care they bring to every project. -- Emily Kissel Harmony House Interior Design

We used Fairbank Special Services (the branch that does smaller projects) for a couple jobs and…read morethey were fantastic. Our dock area was falling apart and needed some serious refurbishment and we are so pleased with how it came out. We dealt with Jim and he gave us accurate bids, accurate time frames and was easy to get a hold of. We also had them do some baseboards and a door installation inside our home which went well also. Their workers are very good and very experienced. We are very pleased with the outcome and will use them again for sure.

Cesar Gardena and his team replaced my old broken down fence and now it looks beautiful! He and his…read moreteam had to correct the way water drained because the previous fence was pushed over by a concrete patio installed by the neighbors that didn't allow the rain to flow away. To do this they had to dig a trench and remove what was left of an old wall (not to mention several huge boulders) and construct an entirely new, extremely sturdy retaining wall to go behind the fence so the same problem wouldn't reoccur. They showed up rain or shine and did a fantastic job! Very professional, extremely knowledgeable, and were very kind and patient with all my questions and concerns. I highly recommend Cesar's Construction and plan to hire them again for decking and also several jobs I need done inside my house as they do that too. It's like finding a good mechanic, once you find one you've got to keep them!

Our real estate agent found this person for us. Terrible…read morecustomer service, terrible roof job- started leaking a week after completion. No call backs after multiple voicemails, texts, emails. Very nice human- but should not own a business or have a business license. Had Real roofer tell me that The roof was 100% wrong for the pitch and will likely have to be redone. Bottom line, F%#! Albert- never use Bothell roofing. Terrible experience all around. Cost us far too much money to just leak again.

Albert from Bothell roofing came out last November to do a roof repair, at the time he was prompt…read morein doing estimate & repair. January the leak is back along with another one. So i called Albert & he told me he would call me back at end of day, this was on a Monday. Never heard from him & after 4 calls to him with no answer, the last call i left a very frustrating voice mail, this was on friday. Still nothing!!! Bad bad bad customer service!! Don't bother, go with another company!