I spent about $5,500 at Integrity Auto Repair on my 2014 Ford Fiesta, including dual-clutch work, a catalytic converter, battery-related work and other repairs. Unfortunately, the experience became extremely frustrating.
About six days after the work, there was an exhaust leak. Johnny initially acknowledged that the front leak was related to the work and said it was repaired under warranty. However, afterward other mechanics told me verbally that the front was still leaking. I was already exhausted from repeatedly going back and forth to the shop, arranging transportation and spending additional money on Uber while dealing with the car.
There were also continuing concerns with the transmission. After the clutch replacement, CarMax road-tested the vehicle and reported a grinding noise around 10-15 mph. After spending this much money, I ultimately lost confidence in continuing to put more time and money into the vehicle and replaced the car shortly afterward.
To be fair, Johnny did say he would warranty problems related to his work, and he also provided an additional computer/module without charging me for it, which I appreciated. However, one of my biggest disappointments is that from a business called Integrity Auto Repair, I would have expected more candid advice before putting roughly $5,500 into an older Ford Fiesta. Afterward, multiple mechanics and people experienced with these vehicles told me they would not have recommended investing that much into this particular model. Had I been advised to seriously consider replacing the vehicle before spending that amount, I likely would have made a different decision.
Overall, the entire process was financially and emotionally exhausting, and I would not personally return. read more