We obtained home insurance through State Farm in 2020. We received a letter in Dec. 2023, stating…read morewe needed to make several updates, to the tune of reroofing our home for $40,000.00!!!! Our annual policy nearly doubled and we did everything that was asked of us in a timely manner, yet just received notice that regardless, State Farm would be dropping us ultimately. I wish I had something good to say about anyone I worked with or spoke to at this agency, but I don't. They were all rude, short and really didn't seem to care, nor were they helpful in suggesting alternatives or providing any helpful direction. I'm sorry I wasted our time and money with this agency and State Farm should implode, greedy bastards. Funny how there aren't ANY positive reviews about this agency beyond 2019....hmmmmm....speaks volumes.

Kathie did a great job of converting our home and auto coverage to State Farm, after AAA cancelled…read moreus after 18 years of premiums with zero claims. We highly recommend this agency for anyone having difficulty getting fire insurance in the Sierra foothills.

Where do I start, 1st off, my car was hit, I put in a claim, and they did NOTHING to help despite…read moreseveral calls and texts. I finally just went to the police station and got the police report and filed a claim myself with their insurance, and within 2 weeks, I had a check for the damages to my car. Now roll around to getting dropped because of fire insurance, not their fault, but it took over 3 weeks to get ANY assistance they said they haven't gotten the quote yet from the underwriter, but I went to a different agent and they had a quote with the fair plan and secondary within an hour of me calling. The agents their have been incredibly rude, even arguing that I was wrong, and this was at least two different women. Go with a different agency.

I wish I could give more stars because the agent I talked to recently was awesome, her name is…read moreRobbin and I do recommend her. However I do not recommend Jena, she was only responsive to my emails when I was looking into purchasing home insurance. Once it went through she was not responsive and did not return my emails or phone calls! So rude and unprofessional.

Highly recommend Kristen. She is top notch and not only professional, she goes the extra mile…read morewhile at the same time being personable and engaging.

2023 has been a challenging year in dealing with home insurance, and after having a couple of less…read morethan optimal experiences with other brokers, I am now committing to a policy through broker Brittany Luckie of the Witzke Family Insurance Agency in Grass Valley. Dealing with Brittany has been a breath of fresh air - she listened to my frustrations and desire to be provided with some options to address my insurance goals, applied her expertise in coming up with solutions, and took the time to present me with multiple options to choose from. Thanks Brittany!

Everyone at William Witzke has always treated me with great service, and the thing I like most is…read morethe fact when I need someone or have a question, they get it two me within an hour or sooner no mater where I am at,

Covered California's hotline recommended Wanta Mertens to me and she was incredibly helpful and…read moregenerous with her time giving me a detailed answer to the ACA question I was dealing with based on her long experience. Highly recommend.

Laura helped me today and took the time to answer my home insurance and fair plan coverage…read morequestions in great details. In the past they have helped us make sure we were getting the best deal and they are very knowledgeable, friendly and responsive. Highly recommend them!

Communication has been challenging. I've tried reaching out by phone but haven't been able to get…read morethrough, and emails haven't received a response yet. I understand there may be extenuating circumstances -- the most recent message mentioned the building was closed due to flooding. I plan to visit in person and hope they're open. That said, I want to acknowledge that in the past, especially a few years ago, Ryan was always very responsive and easy to work with. I'm hopeful things will improve and look forward to reconnecting.

Reliable and friendly service! My insurance agent goes above and beyond to assist me. Highly…read morerecommend!

We really appreciate the great service provided by Jeff Dunning and his staff. We feel secure in…read moreour choice having Jeff as our agent for ALL our insurance needs. We've seen him as a sponsor at community events and he even came to our Homeowner's meeting to speak about fire safety--in which he is well-versed. Thanks, Jeff, for your expertise. Donna & Mike P Nevada City, CA

Mr Dunning... Who has called his client "unprofessional" in a formal letter to the State of…read moreCalifornia has ignored requests for corrections to a mileage reporting issue with my vehicle, cancelled a policy with out my request or consent because I stated that I was seeking other quotes and who's office offers discounts rather than correcting a clerical issue that was corrected only after changing insurance companies? Who is unprofessional??? When your insurance offers discounts as a band aid, rather than correcting an issue... time to call another insurance company! I was not in good hands with Jeff Dunning insurance.

My husband and I have been clients of Chuck Hemmert's office for over 10 years. We've had our auto,…read moreumbrella, life, and previously our homeowners insurance through them. Chuck and his team, especially Michelle, have consistently been incredibly helpful throughout the years. Most recently, we faced the frustrating experience of having our State Farm homeowners policy canceled. Michelle went above and beyond to guide us through the entire transition from State Farm to the CA Fair Plan, making a stressful situation so much easier to navigate. We truly appreciate their dedication and customer service. I highly recommend Chuck Hemmert's office.

I have been with Chuck Hemmert State Farm for over 20 years and the service and individual…read moreattention to my insurance needs has been remarkable! Michelle is wonderful and Chuck has always reached out to help me solve any situation that may arise. I highly recommend them for personal, quality service and people should know that they are very knowledgeable and just, all round great people!