We obtained home insurance through State Farm in 2020. We received a letter in Dec. 2023, stating…read morewe needed to make several updates, to the tune of reroofing our home for $40,000.00!!!! Our annual policy nearly doubled and we did everything that was asked of us in a timely manner, yet just received notice that regardless, State Farm would be dropping us ultimately. I wish I had something good to say about anyone I worked with or spoke to at this agency, but I don't. They were all rude, short and really didn't seem to care, nor were they helpful in suggesting alternatives or providing any helpful direction. I'm sorry I wasted our time and money with this agency and State Farm should implode, greedy bastards. Funny how there aren't ANY positive reviews about this agency beyond 2019....hmmmmm....speaks volumes.

Kathie did a great job of converting our home and auto coverage to State Farm, after AAA cancelled…read moreus after 18 years of premiums with zero claims. We highly recommend this agency for anyone having difficulty getting fire insurance in the Sierra foothills.

I had Farmers insurance, then they transferred me to Toggle, without asking me. I pay extra for…read moreroad side assistance now, yet when I broke down yesterday, they had me wait on the side of the road for 6 hours while they fumbled and straight up lied to me on the phone, left me hanging, having to go through their prompts to find out they failed in what they promised, repeatedly for 6 hours! I am incensed at the incompetence of this organization. Buyer Beware, this is nothing more than a corporate scheme. In the end, the charged me $167.00 for a tow that was supposed to be covered. Different story from each agent, which require layers of prompts to get to... not just "not impressed," I am furious at this ridiculous scam.

New to the area, we were referred to Stacey by our real estate agent and she has proven to be a…read moreconsummate professional. As a general contractor I have relied on a commercial broker for years to provide my bond, liability and worker's comp insurance and to annually shop for the best coverage from the highest rated carriers at the best price and Stacey is providing that same level of diligence and expertise for our homeowner's coverage's. She and her team are knowledgeable and responsive. You don't typically think about your insurance until you need it so it is good to have a competent team making sure that you have the coverage you need.

Communication is absolutely terrible, and when you do get directed to the person you've been trying…read moreto contact, they treat you like an idiot and belittle you. If people come to ask questions, don't make them feel stupid. I didn't choose you because it was cheap, in fact it was higher. Learn basic human decency skills and communication. Switching brokers never felt so good!

Communication has been challenging. I've tried reaching out by phone but haven't been able to get…read morethrough, and emails haven't received a response yet. I understand there may be extenuating circumstances -- the most recent message mentioned the building was closed due to flooding. I plan to visit in person and hope they're open. That said, I want to acknowledge that in the past, especially a few years ago, Ryan was always very responsive and easy to work with. I'm hopeful things will improve and look forward to reconnecting.

My husband and I have been clients of Chuck Hemmert's office for over 10 years. We've had our auto,…read moreumbrella, life, and previously our homeowners insurance through them. Chuck and his team, especially Michelle, have consistently been incredibly helpful throughout the years. Most recently, we faced the frustrating experience of having our State Farm homeowners policy canceled. Michelle went above and beyond to guide us through the entire transition from State Farm to the CA Fair Plan, making a stressful situation so much easier to navigate. We truly appreciate their dedication and customer service. I highly recommend Chuck Hemmert's office.

I have been with Chuck Hemmert State Farm for over 20 years and the service and individual…read moreattention to my insurance needs has been remarkable! Michelle is wonderful and Chuck has always reached out to help me solve any situation that may arise. I highly recommend them for personal, quality service and people should know that they are very knowledgeable and just, all round great people!

Brian guided me through the process of obtaining home owners insurance when I purchased my first…read moreand only home. Since then, Brian and his staff have been so nice and helpful with every question and interaction. Their office reminds me of old time small town, where people genuinely care about helping one another.

Brian Hollister and his team are devoted and passionate about helping their clients. We have been…read moreusing Mr. Hollister's services over the years and they consistently met our needs. We highly recommend them, as they are master of their craft and care deeply about their customers. Brian is the best agent we have ever worked with. We always enjoyed working with him. We are sincerely grateful for his kind support. Thank You from the bottom of our hearts. Take Great Care Always. Stay safe and well!

Alexis Malmstead was awesome. I met with her today to do my taxes and she was very knowledgeable,…read morefriendly and explained all of the details to me. Definitely will go to her next year as well and will recommend her.

Sharee got my wife's name wrong, which cost me penalties and interest and my reimbursement wasn't…read moreclose to what I had to pay. She went to pay the irs what I owed them only to find out it never got sent, can't get ahold of her because she is part time. Not worth the $350 they charged me, won't be back!

Don and his staff are a genuine slice old school pie. The customer service is unmached. Better…read moreyet...they are competitive in their rates. They answer their phones (not a phone tree), return phone calls or emails and deal with unexpected issues promptly. The quality of care you will not find in a traditional big name insurance company like Allstate, AAA, Nationwide or Farmers, I have dealt with them all in my years. When I have a question I can call, email or even stop in, unannounced, to see a staff member...in all instances my needs are always met. My initial contact with Don was for a simple auto policy but now it has grown to my insurance needs including personal, commercial, agri-business and investment real estate.

We paid our flood insurance premium for $2,193 in September. Two weeks later Galligan sent us an…read moreadditional bill for $3,702. When we called to inquire, "Rosie" told us it was because of the upcoming "El Nino" storms they were expecting. I felt bad for her as I knew she was only parroting ridiculous language her employer forced her to spew. We went across the street and renewed the exact same coverage for $1,496. This company is highly unethical.

I get it, I'm the small guy. I did not like the once a year check-up that seemed very rushed and…read moreimpersonal. Those meetings is where I learned of investment strategies that I should have been informed of months before (perhaps if I had more money in my account I would have received a call or email on what to do). After moving my accounts to another brokerage, I learned that I was invested in products that were underperforming with high costs. These details were glossed over during our annual meeting. I get it - diversified is a good thing, but when do I hear that it would be smart for us to move out of a bad investment (almost never). I'm qualitatively and quantitatively better off after leaving Ostroff.

The team at Ostrofe Financial Consultants is second to none. They go well beyond just investments…read more They take the time to really know and understand you to help you achieve all of your financial goals in any stage of life. When visiting their office it feels like visiting family. Everybody is friendly, professional and radiates a genuine sense of caring. The expertise they have around any possible financial situation is extremely comforting and provides a peace of mind knowing everything is being handled in the best possible way.