Working with Leah has been such a positive experience. She has been incredibly helpful,…read morecommunicative, proactive, and easy to work with throughout the entire process. Health insurance can feel overwhelming, but she made everything so much easier to understand and navigate. I truly felt supported every step of the way, from answering questions quickly to helping me compare options and making sure I had the coverage that best fit my needs. I really appreciate her professionalism, responsiveness, and genuine care for her clients. I highly recommend working with her!

We have a four-building condo project in Grass Valley and lost our coverage because of the risk of…read morewildfire which is typical of most homes and businesses in Nevada County, California. Tom Dax shopped the insurance market and found us competitive coverages for the three policies that we need. These building pose complected risk issues and Tom really came through for us in a timely and professional manner. I cannot recommend him highly enough!

My husband and I have been clients of Chuck Hemmert's office for over 10 years. We've had our auto,…read moreumbrella, life, and previously our homeowners insurance through them. Chuck and his team, especially Michelle, have consistently been incredibly helpful throughout the years. Most recently, we faced the frustrating experience of having our State Farm homeowners policy canceled. Michelle went above and beyond to guide us through the entire transition from State Farm to the CA Fair Plan, making a stressful situation so much easier to navigate. We truly appreciate their dedication and customer service. I highly recommend Chuck Hemmert's office.

I have been with Chuck Hemmert State Farm for over 20 years and the service and individual…read moreattention to my insurance needs has been remarkable! Michelle is wonderful and Chuck has always reached out to help me solve any situation that may arise. I highly recommend them for personal, quality service and people should know that they are very knowledgeable and just, all round great people!

Great crew, always on it! Wouldn't trust my money with anyone else. Very clear with what they're…read moredoing and no need to worry about correct choices being made.

Garrett (and his team) are an excellent resource for sound advice about your financial health. They…read moreare very responsive, knowledgeable, and have steered us right over the last few years. Garrett helped us develop an strong plan for our retirement and the plan is being executed well. I trust him, his company, and plan to keep them on our financial team until the end. I'm grateful we discovered them!

I get it, I'm the small guy. I did not like the once a year check-up that seemed very rushed and…read moreimpersonal. Those meetings is where I learned of investment strategies that I should have been informed of months before (perhaps if I had more money in my account I would have received a call or email on what to do). After moving my accounts to another brokerage, I learned that I was invested in products that were underperforming with high costs. These details were glossed over during our annual meeting. I get it - diversified is a good thing, but when do I hear that it would be smart for us to move out of a bad investment (almost never). I'm qualitatively and quantitatively better off after leaving Ostroff.

The team at Ostrofe Financial Consultants is second to none. They go well beyond just investments…read more They take the time to really know and understand you to help you achieve all of your financial goals in any stage of life. When visiting their office it feels like visiting family. Everybody is friendly, professional and radiates a genuine sense of caring. The expertise they have around any possible financial situation is extremely comforting and provides a peace of mind knowing everything is being handled in the best possible way.

Since my husband and I decided to become an AAA member, I've had a calm sense of security about our…read moreinsurance for our car. Since they have been in service in some form since early 1900's. That means a great deal if you need help because of an accident or other need. We decided to get passports and found out AAA takes photos for free. Nice perk! Ive renewed my license and every encounter we've had has been epic and stress free. Expectations exceeded 100%

AAA does not exist in Grass Valley. Needed new battery…read moreunder AAA warranty. Was told car would have to be towed to a service facility in Rocklin, California 40 miles away. What the hell. 4 days and no result.

Great State Farm Office that completes everything quickly without any BS…read more We are part of the committee for the Injured Veterans Golf Tournament and Jeremy helped with a donation to support "OUR" injured Vets. Thanks!!

I would like to preface this by stating that I have been a loyal customer of State Farm since first…read morereceiving my drivers license at 17 (Just a few months shy of a decade now) and my parents have policies for both their Home and all of their vehicles (personal and work vehicles) for over 25 years. All of my interactions with StateFarm (until this point) have been pleasant and seamless and despite my many friends recommending I try alternative insurance companies for less expensive Full Coverage premiums, I stayed because I am a loyal customer. Despite knowing that I am likely being over charged and knowing about the BBB review filed about StateFarm overcharging customers for premiums. This last month, I was accidentally charged twice for my monthly payment. It was an honest accident, but this occurred at an extremely inopportune time when I desperately needed those funds to bay NECESSARY bills (aka my PG&E). I found out about the 2nd charge late Thrusday night when I needed to pay a bill and didn't have the funds in my account. I called Nancy ASAP Friday morning to get the refund issued. I asked if there was ANYTHING that could be done to expedite the process or if they could write me a check, something, ANYTHING. Unfortunately they said No. The refund would take FIVE BUSINESS days to be returned to me. Nancy did say they would reimburse me for the overdraft fees my bank would charge, as my accounts are on Autowithdraw and I couldn't halt the PG&E charge already processing. Mind you, this was Friday morning, the 1st of September / beginning of Labor Day Weekend. Too late for me to get a loan from someone else and deposit it in time. SO the would take until about Thursday/Friday of the following week to land back in my account because of the weekend + Monday holiday. I've been written checks from SF before for reimbursement for towing and such, so I KNOW they could have done something to remedy their mishap. SO here I am, sunday morning, record high heat weekend WITHOUT power in my home, food in an ice chest so it doesn't go bad because of the insufficient funds. My debit card was also canceled as unfortunately that what my bank does as a precaution when overdrafts occur. Once I the refund is in my account, I will have to reapply for a new debit card which will take about 7-10 more business days to arrive. I called and tried to file a complaint with Statefarm customer service line and spoke with someone named Dave. Dave must have been having a bad day because he was incredibly crude with me. Dave also discovered Jeremy's office HAD NOT ACTUALLY FILED the refund for the 2nd charge yet, so he did it for me (TWO DAYS AFTER MY INITAL CALL!!!!) Meaning Jeremy's office never issued the refund for the 2nd charge on Friday when I called and lied to me. As already stated, I have been a loyal customer of state farm for nearly a decade. Full coverage insurance the entire time, paided on time EVERY SINGLE TIME. Totaling OVER $20,000. I've only had one very minor accident over 8 years ago. They've just been collecting my funds for ALL of these years. When I NEEDED their help to remedy a situation that THEY created. I get nothing except for very much screwed over, disheartened and boat loads of anxiety. I have filed a complaint with the BBB as well as spoken with my father in-law (an attorney) about taking this to small claims court, as well as beginning to shop around now to alternative car insurance polices who actually treat loyal, long term customers the way they SHOULD be treated.

We really appreciate the great service provided by Jeff Dunning and his staff. We feel secure in…read moreour choice having Jeff as our agent for ALL our insurance needs. We've seen him as a sponsor at community events and he even came to our Homeowner's meeting to speak about fire safety--in which he is well-versed. Thanks, Jeff, for your expertise. Donna & Mike P Nevada City, CA

Mr Dunning... Who has called his client "unprofessional" in a formal letter to the State of…read moreCalifornia has ignored requests for corrections to a mileage reporting issue with my vehicle, cancelled a policy with out my request or consent because I stated that I was seeking other quotes and who's office offers discounts rather than correcting a clerical issue that was corrected only after changing insurance companies? Who is unprofessional??? When your insurance offers discounts as a band aid, rather than correcting an issue... time to call another insurance company! I was not in good hands with Jeff Dunning insurance.

Communication has been challenging. I've tried reaching out by phone but haven't been able to get…read morethrough, and emails haven't received a response yet. I understand there may be extenuating circumstances -- the most recent message mentioned the building was closed due to flooding. I plan to visit in person and hope they're open. That said, I want to acknowledge that in the past, especially a few years ago, Ryan was always very responsive and easy to work with. I'm hopeful things will improve and look forward to reconnecting.

Reliable and friendly service! My insurance agent goes above and beyond to assist me. Highly…read morerecommend!