While I ended up going a different direction with my Medicare health coverage, I can't begin to…read moretell you how much I appreciated Joyce Feldman's help and assistance with the process. There are a bunch of "technical" reasons why it didn't make sense for me to go with the products Joyce was able to offer, but once I turn 65, I will revisit this all with her. Joyce was extremely knowledgeable, responsive, and she was willing to find out more info when she wasn't sure about something. I don't think anyone could go wrong, picking Joyce to navigate the insane landscape of Medicare health insurance (and I'm sure she also doesn't all of the other types of health insurance as well) - by all means, give her a call!

I have been with Joyce for 3 maybe more years. She returns calls and answers questions promptly and…read moreis very experienced with the Insurance Industry. She is also a neighbor living in the same Community.

My husband and I have been clients of Chuck Hemmert's office for over 10 years. We've had our auto,…read moreumbrella, life, and previously our homeowners insurance through them. Chuck and his team, especially Michelle, have consistently been incredibly helpful throughout the years. Most recently, we faced the frustrating experience of having our State Farm homeowners policy canceled. Michelle went above and beyond to guide us through the entire transition from State Farm to the CA Fair Plan, making a stressful situation so much easier to navigate. We truly appreciate their dedication and customer service. I highly recommend Chuck Hemmert's office.

I have been with Chuck Hemmert State Farm for over 20 years and the service and individual…read moreattention to my insurance needs has been remarkable! Michelle is wonderful and Chuck has always reached out to help me solve any situation that may arise. I highly recommend them for personal, quality service and people should know that they are very knowledgeable and just, all round great people!

My huband and I received a renewal notice from CSAA which increased from $8K/2024-2025 to…read more$16,000/2026-2027. Whaattt! We were in shock and decided that we needed to find alternative coverage. We met with Lisa Newman, Grass Valley Office, and she was wonderful. She is extremely knowledgeable and explained all the coverage we would need and were able to switch to The Fair Plan with a second policy for the home. The cost savings were impressive. During this period we were extremely stressed, and worried, but all went through perfectly. We also switched our auto policy with some savings. All in all, we were so happy we landed at the InsZone office and able to work with Lisa. We highly recommend her for your future insuranceneeds.

We have a four-building condo project in Grass Valley and lost our coverage because of the risk of…read morewildfire which is typical of most homes and businesses in Nevada County, California. Tom Dax shopped the insurance market and found us competitive coverages for the three policies that we need. These building pose complected risk issues and Tom really came through for us in a timely and professional manner. I cannot recommend him highly enough!

Highly recommend Kristen. She is top notch and not only professional, she goes the extra mile…read morewhile at the same time being personable and engaging.

We obtained home insurance through State Farm in 2020. We received a letter in Dec. 2023, stating…read morewe needed to make several updates, to the tune of reroofing our home for $40,000.00!!!! Our annual policy nearly doubled and we did everything that was asked of us in a timely manner, yet just received notice that regardless, State Farm would be dropping us ultimately. I wish I had something good to say about anyone I worked with or spoke to at this agency, but I don't. They were all rude, short and really didn't seem to care, nor were they helpful in suggesting alternatives or providing any helpful direction. I'm sorry I wasted our time and money with this agency and State Farm should implode, greedy bastards. Funny how there aren't ANY positive reviews about this agency beyond 2019....hmmmmm....speaks volumes.

Kathie did a great job of converting our home and auto coverage to State Farm, after AAA cancelled…read moreus after 18 years of premiums with zero claims. We highly recommend this agency for anyone having difficulty getting fire insurance in the Sierra foothills.

Covered California's hotline recommended Wanta Mertens to me and she was incredibly helpful and…read moregenerous with her time giving me a detailed answer to the ACA question I was dealing with based on her long experience. Highly recommend.

Laura helped me today and took the time to answer my home insurance and fair plan coverage…read morequestions in great details. In the past they have helped us make sure we were getting the best deal and they are very knowledgeable, friendly and responsive. Highly recommend them!

Where do I start, 1st off, my car was hit, I put in a claim, and they did NOTHING to help despite…read moreseveral calls and texts. I finally just went to the police station and got the police report and filed a claim myself with their insurance, and within 2 weeks, I had a check for the damages to my car. Now roll around to getting dropped because of fire insurance, not their fault, but it took over 3 weeks to get ANY assistance they said they haven't gotten the quote yet from the underwriter, but I went to a different agent and they had a quote with the fair plan and secondary within an hour of me calling. The agents their have been incredibly rude, even arguing that I was wrong, and this was at least two different women. Go with a different agency.

I wish I could give more stars because the agent I talked to recently was awesome, her name is…read moreRobbin and I do recommend her. However I do not recommend Jena, she was only responsive to my emails when I was looking into purchasing home insurance. Once it went through she was not responsive and did not return my emails or phone calls! So rude and unprofessional.

Communication is absolutely terrible, and when you do get directed to the person you've been trying…read moreto contact, they treat you like an idiot and belittle you. If people come to ask questions, don't make them feel stupid. I didn't choose you because it was cheap, in fact it was higher. Learn basic human decency skills and communication. Switching brokers never felt so good!

Communication has been challenging. I've tried reaching out by phone but haven't been able to get…read morethrough, and emails haven't received a response yet. I understand there may be extenuating circumstances -- the most recent message mentioned the building was closed due to flooding. I plan to visit in person and hope they're open. That said, I want to acknowledge that in the past, especially a few years ago, Ryan was always very responsive and easy to work with. I'm hopeful things will improve and look forward to reconnecting.