1. Insurance Auto Auctions

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Portland, OR

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Insurance Auto Auctions

1.6 (7 reviews)

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8 years ago

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2 years ago

Predatory. They went through our car and stole all of our change out of the cupholders and an Expensive toolkit out of the trunk.

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Keystone Automotive - Portland

Keystone Automotive - Portland

(45 reviews)

Wilkes, Northeast Portland

Worked with Chris (can't speak for others) and I have to say, it's a good thing when the person…read morehelping you find parts is both personable, has good stories to chat about (while waiting on inventory systems to work), and overall gives you good customer service. I Foster Auto Parts from a part search (CZ4A Evo X wheel airbag) via the lkqonline site, and I ended up with Chris on the phone. He checked inventory and even walked out to the salvaged vehicle to inspect the part. I ended up getting more stuff from Chris, who was kind enough to ensure that I got not just the other parts I was looking for... but pretty much EVERYTHING on the steering column --- switches, clock spring, paddle shifters... the whole nine yards. Shipping costs are fair, and they do have more parts than what they list on the LKQ site (and I assume, car-part.com as well). Good experience, and I'm definitely recommending that you look this guy up if you're wanting to do business on the phone.

I paid $10,800 for some parts for my 2018 Lexus LC 500…read more The very next day, after opening up the parts, I discovered that a roof rail molding had a few scratches on it and a sensor on the shock was broken. I also realized I wouldn't need a rack & pinion, because mine was actually fine. They agreed to exchange the shock with the broken sensor and return the rack & pinion, but NOT the roof rail molding with the scratches, because "I am breaking the package deal" Justin said. That's how they handle their 90 days return policy on the damaged parts, no less!

Insurance Auto Auctions - carauctions - Updated October 2026

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