Insulation was installed in March 2025. The ceiling collapsed onto my truck in the garage in June 2025. Insulation Plus of Huntsville sent workers the next day to remove the insulation above the garage. While they were working, more drywall fell, almost taking out one of their workers.
The company stated that they were not at fault because the drywall was installed with nails. This was common practice when my house was built in the 1980s. However, the company has stated repeatedly that they had no way of knowing this. It is pretty sad that a company that only installs insulation has no way of knowing if your ceiling is going to collapse on you. Shouldn't they be an expert in this area?
Left with a gaping hole in the garage, a damaged vehicle, and no insulation. Multiple emails and phone calls were made to Insulation Plus with no communication returned. Mike, a worker, finally called nearly a week later with a disrespectful tone with no solutions. If you would like to get stuck with all the repair costs and not have what you paid for in the first place, hire Insulation Plus. read more