Working with Kelly has been a horrible experience. I advise all parents seeking ABA therapy, do not waste your child's precious developmental time trying to work with "Inspire Behavior." Kelly is unprofessional, inexperienced at running a health care business, and simply does not deliver the services she describes. I started trying to get ABA therapy services with Kelly in January 2021, and it is now almost July, and still Kelly is not able to provide any ABA services. She simply doesn't have staff or capacity, and should not be trusted to provide such high stakes services. My child remains in dire need, so I am having to start the whole process over with another agency. If you're reading this, you probably already know how critical early intervention is. Go with any other agency with actual staff that actually provides ABA in a timely manner, rather than have no services and Kelly and her "company." The warning signs were all there, and I regret investing my precious time and extensive energy into working with Kelly. She seems to have no real empathy or understanding for the stress she has caused, and the time lost where my child could have been getting ABA therapy. I was wary of larger agencies, and I want to help a small business, but in reality, she has no special services or access to experienced technicians. Contrary to what she initially led me to believe, she contracts out the actual therapy work to any inexperienced technician who is available, and does the oversight just like any other agency. Worse, she has poor communication, doesn't reply to my emails asking for next steps or an update on when we will get services, doesn't provide the treatment plan when she said she would provide it, almost a full month and a half after finishing the assessment. She constantly tries to imply the delays are my fault when I provided all the paperwork. She takes an inordinate amount of time to process paperwork and seems unfamiliar or inexperienced with process or requirements for processing the insurance. In sum, do not waste your time and energy. read more