Such nice employees! Went here for a quick birthday dessert after dinner and the person working the counter was so friendly! She helped us get our rewards from the app and served us super quickly. The shop was busy but they moved quickly. The cookies tasted fresh and were still warm by the time we got home! They do have some seating, but it's very limited so I wouldn't recommend planning to dine in. read more

Went here at 1:30am (literally an hour and a half before close) and they had legit five cookie options out of the multiple ones they usually have. I understand the process that happens before close, especially because I myself work in food service, but like how hard is it to make a tiny batch of an assortment of cookies for the people who get off work and just want a warm cookie. I ended up with my cold vegan sprinkle cookie that I was offered from a tray that looked like they were the last batch of the night (the ones that obviously didn't sell) they ended up not charging us as well because apparently they did the count of the till already as well and weren't taking payments. Maybe it's procedure for them, maybe I should just avoid this location for a late night snack, not sure!!! read more

They had a bit of trouble ringing our order up but the cookies are just so good that it doesn't matter once you get your order. They ice cream sandwiches are so big, we couldn't finish them. read more

Insomnia Cookies - Macadamia nut ice cream sandwich with vanilla - Desserts Near Me - Philadelphia, Pennsylvania

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Took a quick walk over to Insomnia and grabbed their new strawberry-filled cookie. I've always been a fan of their cookies and this one didn't disappoint. It's more of a strawberry jelly filling than fresh fruit, but still really good. Warm, soft, and ready to go--classic Insomnia. read more

Insomnia Cookies - Desserts Near Me - Philadelphia, Pennsylvania

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I hate this location so much I order from them all the time because it's so close to me and yet they are always hours late, cookies freezing, drivers don't care, and when you order through third party apps you can't track the order making it even harder to guess when your it will arrive. (since the estimate is never even remotely accurate). Even worse the store hours are either incorrect or they just close early when they feel like. At any rate I've been ordering from this location for the last two years and I'll purposely go out of my way not to use this location moving forward it's pretty terrible especially at night which i read more

I avoid corporations as much as possible, but I make an exception for local food chains. I've seen these cookie spots all over Philly and have been told to check it out. My kids and I ordered a variety of cookies to share, and a couple scoops of ice cream because it was a hot day. The cookies were warm and rich, the ice cream wasn't bad, and the woman at the counter was pretty nice even though she was busy baking. The location was cute but incredibly small, so we took our food to go and ate it in the back of my hatchback. The kids got a sugar rush and I had fun laughing at it. It was a decent experience with pretty good dessert at a reasonable price. read more

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This location is frequently out of cookie flavors. Multiple times I've gone and been told that they need to put more cookies in the oven. Considering that the batter is frozen and just needs ~10 mins in the oven, not sure what the problem is. I decided to try ordering delivery and that ended up being worse. We ordered cookies at 4:30. The website said approx 50 mins and the text said approx 5:16-5:28 for cookies to be delivered. We got a phone call saying that one of the cookies we ordered would need to be baked and that it would take an extra 15 mins. Then half an hour later we got another phone call saying another flavor of cookies were out and would need an extra 15 mins. We were told we'd receive extra cookies for the extra wait. The cookies finally arrived at 6:50 and did not include any extra cookies as stated for compensation of nearly 1.5 hour delay. On top of that the employee on the phone sounded very sick and was coughing up a storm while explaining the delay. read more

Insomnia Cookies - Desserts Near Me - Philadelphia, Pennsylvania

I know Insomnia Cookies as a general organization doesn't have the best locations but the way my cookies were given to me in front of my eyes was very rude! The cookies were just chucked into the box with no care which caused some cookies to break. The chocolate chip cookies do not look appetizing. read more

Insomnia Cookies - Desserts Near Me - Philadelphia, Pennsylvania

Amazing service and the best cookies of all stores that I have been to. It always has a line but they are super efficient serving. Store is extra clean. read more

The cashier at the time (it was a guy, light skin, piercing) did not know the difference between a vegan cookie and a regular cookie. He put all of them in the same box and when I asked him to separate them he grabbed one and said it was vegan, HOWEVER, the order was 2 vegan cookies and one regular. I asked him to pick out which one was regular and he said they all were vegan. When his supervisor came, he tried to say that I ordered three regular cookies which was clearly not the case as my child is vegan. If he represents the staff there I would not trust them to accurately make distinctions in dietary restrictions. read more

Mmmm mmmm A friend pointed out this place on a walk along Main Street - I immediately caught the delicious scent of goodness wafting in the air. I knew I had to get something. After lunch we doubled back and I nabbed some treats for me & my mother. It's a small place and only takeaway offered. Service is quick & pleasant. Peanut Butter, Chocolate Chunk, Confetti & Sugar cookies warm & soft (that's important to remember) out the oven. Glad we weren't far from our destination because I immediately tucked into the Peanut Butter cookie. Mmmm so good. In case I'm being too vague, these cookies are deliciousness. Will definitely be back! read more

Insomnia Cookies - Desserts Near Me - Philadelphia, Pennsylvania

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Visited the Main Street location in Philadelphia for our first ever Insomnia Cookie experience and Davis went above and beyond to make our interaction an absolute delight. Taking the time to break down the menu and deliver service with a genuine smile really showed his heart for the customer experience. The fresh, warm brownies topped with ice cream were delicious and we can't wait to try the assortment of flavored cookies we selected. ​Davis even asked if we wanted our brownies to be an end piece or center piece. Definitely going to be visiting again in the near future. Thanks a million Davis! read more

Insomnia Cookies - a box of cookies and a cup of ice cream - Desserts Near Me - Philadelphia, Pennsylvania

Such a cute and delicious find. Driving through this town we spotted this cookie spot on the corner. Pulled over and headed inside. The sweet cookie aroma makes you want to stay longer and enjoy a fresh cookie right there. With COVID we were in and it thought. We ordered oatmeal, macadamia white chocolate and chocolate chip. They were so warm the chocolate was melting as we devoured them. I recommend ordering at least a few to try different tastes. They have ice cream and iced coffee too! Enjoy read more

Insomnia Cookies - a hand holding a bag of cookies - Desserts Near Me - Philadelphia, Pennsylvania

Omg omg omg!!!! Insane addictive warm cookies- you cannot miss trying this place. I've ordered Every kind of cookie they have I am a big cheerleader for their birthday cookie cakes! read more

Ordered a birthday package Cake, a dozen cookies and two pints of ice cream - Waited over an hour because they were busy and there was only one employee, when a second employee came in - they went to transfer my cake to a box and broke it - while loudly arguing over who should tell me - they decided no one should and continued to wait on other customers - we never got the cake and the cookies were cold by then but the real treat was the two pints of ice cream - definitely not two pints but two blobs of vastly different flavors shoved on top of each other and thrown in a bag - Love their cookies but won't be back! read more

Insomnia Cookies - two pints of Ice Cream in a Cup - Desserts Near Me - Philadelphia, Pennsylvania

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This is more of a universal problem with the company but there is no business that wants to sell you their products less than Insomnia Cookies. I just walked out of this store where a woman told me their opener didn't come and so they had no cookies available. Why are you open if you are a cookie store without cookies? This type of things has happened enough times that in completely turned off the company which is unfortunate because they have a good product. read more

When you are craving a late night sweetie there is no place better...and they deliver! Ice cream or cookies or both! The smell of delicious baking caresses you when you walk in and you want it. On our recent visit to the area, this was the perfect cap to a lovely evening. The only downer was, no chocolate chunk cookies! They were in the oven, which is just a big tease. But we did enjoy our ice cream. read more

Insomnia Cookies - Butter pecan - Desserts Near Me - Philadelphia, Pennsylvania

Great cookies that are made fresh through the day. They even have ice cream like red velvet and you can make an cookie sandwich with your choice off cookies and ice cream. I've been here more than I've checked in I must admit and not once have I been disappointed with the quality of the cookies or the people who service the customers. They are professional, polite and patient YEP they have the 3P's. Trust me you've never had a cookie until you've come here and I can guarantee you'll love it. I can't guarantee you'll be addicted like me and my friend but if so it's guilt free. read more

Insomnia Cookies - Desserts Near Me - Philadelphia, Pennsylvania

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Visited here for a sweet treat after a few drinks on our way back to our AirBnB. I've always wanted to try Insomnia Cookies, and it was better than I expected. The smell when you walk in is just intoxicating. Warm cookie dough hits you in the face, and I couldn't place my order fast enough, I was dying to try one! If anyone's ever been to the fudge shoppe in Kennywood Park, or any fudge shop, you know what I mean. The smell is overwhelming, but in a good way. Unfortunately, you can tell these people deal with a lot of inebriated people, because they just look like they've been through the wringer. The guy constantly had to tell incoming people to put a mask on, and they were giving him a hard time. He handled it very well. I ordered a cookie wich, and my friend ordered a monster wich. It was late in the night, so I guess that's why they were out of many options. The only ice cream they had was butter pecan, and they were also out of a several cookies. It was a bit frustrating placing the order, and I wish they'd just put something over the out-of-stock options so that you can properly place your order after deciding in line. I had to completely change up both orders because of what they had left. However, the cookies were amazing! The butter pecan ice cream was the best I'd ever had. The portion of the cookie sandwich is perfect, and definitely puts you in a sugar coma, but a GOOD sugar coma! $13+ for two cookie sandwiches is a bit nuts, but they were so worth it. It's the size and quality of a dessert you'd get in a restaurant, not a measly cookie sandwich from an ice cream truck. I'll definitely be visiting Insomnia in the future! read more

Great cookies anytime of the day or night! I love Insomnia Cookies. It doesn't matter which location you frequent, the quality and service is the same everywhere. I picked up a box of 'insomniac' (24ct) for my daughter's soccer team. After a long pre-season practice, these girls devoured them. I almost always get the double chocolate chunk and they are always warm and soft (yuk). Those two words together sound awful but the cookies are SOOO good. read more

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These are great go-to's after a savory meal from a nearby restaurant. The cookies are warm, ice cream is good but I don't think it's necessarily worth the hype. Local ice cream shoppes definitely have it beat, especially with for the prices and the quality. The last time we went, it had just turned 9pm and they were turning people away and only accepted online orders, they didn't seem busy inside though, so it must have been issues with the card readers. read more

Cookies are amazing Service is awful 1/15/23 Guy working was more interested in chatting on the phone then helping anyone Love other locations. This one is a mess read more

I'm sure they're fine but they refuse to take cash as payment so *shrug*. This is against the law in the city of Philadelphia.

Desert time on main street Manayunk. This cookie caught my eye! Peanut butter cup deluxe ice cream cookie and cream sandwich was the choice. It was a difficult choice, due to the amazing aroma inside Insomnia. You can order cookies by the dozen or even single. If you are feeling ice cream, that is an option as well. Price is on the mid-high side, but in moderation it is worth it. Cheers read more

Insomnia Cookies - Deluxe peanut butter cup cookie sandwich with Oreo Ice Cream Soooooooo Good - Desserts Near Me - Philadelphia, Pennsylvania

YUM !!! My boyfriend and I came across this location after watching a football game at a local pub. I heard good things about insomnia and have been wanting to try these cookies for a while. I was NOT disappointed. We opted to get the 6 pack that was around $8. We selected the snickerdoodle, sugar, oatmeal raisin, m&m, chocolate chip and white chocolate macadamia. The snickerdoodle and the sugar were our favorites! They were a 10. The rest we rated a 7 or 8. I was surprised because typically we are all about the oatmeal raisin or chocolate chip but the snickerdoodle and sugar gave me LIFE. They smelled delicious in the car, they're lucky they made it home. Try here read more

Insomnia Cookies - The oatmeal raisin didn't make it into the pix oops - Desserts Near Me - Philadelphia, Pennsylvania

I love insomnia cookies. Not only are the cookies bomb af, they're usually either fresh baked or kept warm. Sometimes staff members are less friendly and keep in mind that these are cookies containing artificial ingredients as well as synthetic chemicals. read more

My order was the biggest joke in the world, I ordered 6 cookies at 8:20 PM. It is now going on 11:30 PM and I finally cancelled my order because there was no communication between me and the store besides them saying "I'll be delivered to next." If you're short handed hire more people or inform people of the delay prior to them ordering the cookies. Complete lack of customer service and shocking to think this place would not care more about their potential customers. The reason this place is called insomnia is because I have to wait all night to get my order. read more

The cookies are amazing. Delivery is awful. They say 20-30 minutes and it is consistently over an hour for cookies.

My wife was trying to surprise me with a small cookie cake for our anniversary today. Scheduled it for pickup yesterday, and after the 20 minute drive into manayunk, was told that they didn't make it and she'd have to wait an hour. We asked for it today, instead, which they agreed to. She just made the drive AGAIN only to find out that they AGAIN hadn't made the order and told her AGAIN she would have to wait, this time with our 3 year old autistic son. She left again. So two attempts to do something nice for me for our anniversary was thwarted by a poorly run store. At this point they've cost us gas money as we're only getting a refund. Don't go here for anything special. read more

Used Uber for delivery as gave them my wrong address. I drove MIles to find them and my daughter was waiting but no luckZ they would have been coldZ I was two hours to wait them to be delivered to a house that does not exists. read more

Horrible! They are extremely unreliable with their delivery. I've had problems numerous times and I'm never ordering from here again. I ordered directly from insomnias website (not through a third party delivery) and I waited and waited and then called and they told me my order would be delivered in 15 min. Btw you can't even get someone from the store on the phone you get their regional customer service. And then 20min later they cancelled my ordered and I was never notified. I called again and they said "the notes say customer didn't want to wait" , which I never said and no one ever contacted me to ask. HORRIBLE SERVICE. Never ever again. read more

Be aware of the rude worker she act like she don't want to work and taking cookie orders is hard I won't be coming back to this location and the cookies burnt do better people pay a lot of money for these cookies to get rude service read more

The absolute worst. Ordered from them through Grubhub ... over 2 hours late and STILL waiting, finally had to cancel my order, no updates from these guys, nothing. DO NOT GET DELIVERY FROM THESE GUYS, YOU'RE NEVER GONNA SEE IT. read more

What could be better than some fresh-made warm cookies after a night of eating or drinking? Not much. We walked past this place on our way to Bourbon Blue and immediately decided we were going to hit the spot on our way back to the car. So that is precisely what we did. After having some appetizers and drinks at Bourbon Blue we walked back and stopped in at Insomnia at around midnight on Friday night. Insomnia offers both regular size and larger Deluxe size cookies. I decided to get an ice cream cookie sandwich. So I went with a double chocolate chunk cookie on the bottom and a regular chocolate chunk cookie on the top with vanilla ice cream. The cookies were warm and gooey and the ice cream was excellent. It was a fine ending to a fun night. read more

Love love love insomnia cookies!!! The only thing I love more is super nice people. I didn't get his name but today we were helped by an outgoing man!! He was great at service,efficient and friendly!! Give him a raise!!!!!!! read more

Horrible. I wouldn't recommend this place at all. The tall guy at the front (around 6 pm on 5/6/21) lacks customer service skills and who's attitude was very off-putting and made the visit extremely uncomfortable. The ice cream sandwich was given to us (as pictured) and was a complete mess. Don't waste your time here, go somewhere else. read more

Insomnia Cookies - a half eaten chocolate cookie in a box - Desserts Near Me - Philadelphia, Pennsylvania

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The best cookies and customer service ever! I ordered an XL pack for delivery which includes two ice cream flavors and 12 cookies. I didn't receive one of the ice cream pints in my order. I called the store just to inform them, and E. Davis was absolutely incredible! He was incredibly kind, apologetic, and ensured our order would be credited which it was. I have never received such kind customer service and will continue to always love Insomnia Cookies even more!!! read more

It's a chain restaurant, hit or miss really but this one was good and the staff was nice

Very tasty cookies and ice cream. A bit pricey but it's worth the gooey warm gourmet cookies that you get. First time eating here and was a satisfied customer. Would go back again. read more

Insomnia Cookies - Desserts Near Me - Philadelphia, Pennsylvania

Cashier left halfway through my order to talk to his plug. He literally walked back in while stuffing a gram into his pocket. Also the customers are rude too... literally have to co recharge my crystals cause of all the negative juju. Do not recommend. The one on city ave is much better. read more