Always great cookies. Love the warm chocolate chip cookies. Being able to have them delivered is a bonus when needed. Very seamless.

They are open the hours when you want/need them the most. They have a huge selection. A little pricey but totally worth it

Stopped in for a treat while visiting Ole Miss for a college visit day. Cute area, with lots of great shopping. The staff was friendly and answered all of the questions my son and husband had about their different cookies. I got the Double Chocolate Mint Cookie, it was delicious!! I kind of wished I had gotten two!!! My husband had the White Chocolate Macadamia Nut cookie. I took a small bit and I didn't think it was as good as it could have been. I've had better. My son got the cookiewich - chocolate chip cookies with cookies & cream ice cream as the filling. It was huge! He wasn't able to eat the whole thing, but loved what he could. I recommend stopping in this shop for an afternoon sweet tooth craving! read more

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There is 4 people working and only one of the girls are taking our order and cooking. Everyone else is sitting down on their phone not even answering the phone when customers call!! I've never seen someone struggle so much due to their coworkers sitting down on their phone. Very unprofessional. read more

Absolutely horrible experience. Took an hour for four cookies around two weeks ago. The cookies were not cooked fully through. I also ended up with cookies I did not originally order because it was going to take longer than I had already waited. There were three workers in the store so I don't understand what could possible take so long. read more

We wanted something sweet last night! Our kids thought this place was so fun! Hot and ready cookies were so yummy!

I suppose I didn't really give Insomnia Cookies here a fair shake, because only a day before my visit I went to Christie Cookie Co. in Nashville where I had some of the best cookies in recent memory. Even so, I think even on a day where that hadn't been the case I'd conclude that Insomnia Cookies in Oxford are 'meh' at best, which is a shame given how much I like some of their NYC shops. Star 1: How were the service and atmosphere? You come in, you order, and you're on your way. Cute shop in a good part of town with solid service. Star. Star 2: How were the portions relative to the cost? $1.50 for a decent sized Chocolate Chip Cookie. Not too bad. Star. Stars 3 and 4: How was the food? So here's where it all fell apart. As you can maybe tell from the photo, this chocolate chip cookie was an undercooked mess. Crunch? Non-existent. Chewiness to offset the lack of crunch? Nope. Anything incremental over slightly cooked cookie dough? Not at all. No Stars. Star 5: Would you eat here every day if you could? Definitely not. No Star. read more

Insomnia Cookies - Chocolate Chunk: $1.50 - Desserts Near Me - Oxford, Mississippi

They only had 1 spoon in the entire store and they were out of stock of a lot of things. Other than that the brownies were good! Service was moderate. read more

Insomnia Cookies - Workers - Desserts Near Me - Oxford, Mississippi

In the 5 months since I last visited, insomnia has already aged greatly. The interior seems dingier, the cookies in the display look stale and the line is no where to be found. I think it's safe to say this was a one-month-wonder. Coming off a trip to NYC, which I now believe is the cookie capital, these cookies crumble in comparison to the worst cookie I had there. I think they just use frozen dough, keep them warm all day and entice the innocent, unknowing college students with delivery. Don't fall for it! These cookies aren't your friend! Also the service isn't the greatest. Both times the cashier was a bit rude. read more

Insomnia Cookies - Peanut butter cookie and m&m - Desserts Near Me - Oxford, Mississippi

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Great spot for a quick, sweet, pick-me-up. Hunter gave us some great recommendations on what to get in the store AND where to go around the square. THAT GUY DESERVES A RAISE!!! read more

AWESOME warm cookies served fresh with cold milk - simple, delicious, craveable. We stopped here for one cookie, then couldn't decide so got 2 -- EACH. The dining area is scrupulously clean and staff are polite. 5 cookielicious stars!!! read more

Insomnia Cookies - Better than a thin mint (sorry Girl Scouts) - Desserts Near Me - Oxford, Mississippi

Delivery range makes 0 sense. Houses less than 4 miles away (and within the city limits) are not within delivery range but apartment complexes over 4 miles away are. Why is there a delivery range in a town this small? read more

Even though the cookies here are delicious, the whole system that they have set up for ordering seems to be more fitting for a store that doesn't expect very many patrons. I understand that they were really busy when we went, but they were out of many flavors. Which of course, isn't really a big deal since it does happen. But they didn't seem to communicate this to any of the customers, so there were quite a few people hanging around waiting for cookies to finally be made. The line was out the door, and saw a few sanitary no nos. read more

This place serves up delicious cookies until late hours of the night, and ordering cookies for someone is a true sign of friendship. Cookies and ice cream are just delicious. I like to get a couple chocolate chip cookies, and a scoop of chocolate chip or Oreo ice cream to go with it. If you're feeling adventurous, you can get a ice cream cookie sandwich, which is very tasty. My only gripe with this place is that the cookies are a bit expensive. read more

Insomnia Cookies - Desserts Near Me - Oxford, Mississippi

Okay, 15 minutes ago I was ready to give Insomnia Cookies, Oxford, a one star rating and dispute my credit card bill. However, since it was my first time ordering and they took care of my issue quickly, I'm awarding 4 stars. Here is the story: I thought I'd send my elderly parents a treat for my Dad's birthday. Ordered a mini cake and ice cream last night for 1 pm delivery today via the Web site. Checked the Insomnia delivery tracker and it said the order had been delivered. Called my parents today at 3:30 pm, but they hadn't received the delivery. Called the customer service line, who said that the driver had called "the number" 3 times, then abandoned the delivery. "The number" turned out to be my cell phone, not my parents' phone, and I was in meetings in another state. They live in a house, so I don't know why the driver didn't just pull into the driveway (at 1:30 pm) and ring the bell. My parents are elderly, and I wouldn't want them to have to go down the driveway to receive their cookies. Understanding that delivery driver safety is important, seems like the driver could have tried a little harder, particularly given the nice tip I put on my credit card. Rant now over, the Customer Service representative that I spoke with did listen to me and my concerns about the failed delivery, called the store, and my parents got their treat within 45 minutes. Apparently there is some issue with phone number storage on Web orders? So Insomnia Cookies, fix your Website and empower your drivers to ring doorbells for daytime deliveries if the situation seems safe. You have an untapped market of elderly cookie lovers in Oxford, Mississippi, and they and their out of town kids are good tippers! Given the customer service to resolve my issue today, I'm going to try another order to check the telephone issue, and I'm hoping to become a regular customer. read more

Soooo good and it was delivered very quickly. The driver was extremely nice and stayed to make sure the order was completely correct.

So yummy in my tummy!! I'm from San Diego and we don't have Insomnia Cookies, which may be a blessing in disguise. I came in this evening and Cindy helped me. Her customer service was Amazing!! She was bubbly and friendly and willing to talk to me about all the different cookies, including new ones. During Covid where things are changing, it was terrific to get such great customer service. I'll be back before I go home!! read more

The cookiewiches are absolutely amazing! The combination of the warm cookies with the cold ice cream makes for the perfect treat. I think my sweet tooth is satisfied for a long time, but it is worth it. The cookies are fresh and melt in your mouth and the ice cream is equally delicious. Whether you get a box of cookies or a cookiewich, you will not be disappointed. read more

Insomnia Cookies - Cookiewich with macadamia nut cookies and cookies n' cream ice cream - Desserts Near Me - Oxford, Mississippi

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My daughter and I went here for a late night dessert before bed and we are so happy we did. The cookies were delicious. I had the snickerdoodle ice cream sandwich and my daughter had the chocolate chunk with ice cream. read more

Never fails to amaze me Insomnia cookies always cheers me up when I'm stressing over school. The staff is so sweet no matter when you go.

I think we all agree that the cookies are great. But service could use some work. So far 7 customers walked out due to wait.... and it wasn't even busy. The owners need to know that turning tables( getting people served) makes them more money. read more

Decent but not amazing cookies, limited and very traditional flavors at inflated prices. Perhaps an ice cream sandwich is worth $6 when delivered at 2AM, but the in-store price is highway robbery. read more

Insomnia Cookies - Desserts Near Me - Oxford, Mississippi

Strictly speaking of my experiences with delivery, insomnia is great and the cookies are always fresh and delicious. My favorite is the double chocolate chunk. Delivery is always really quick and my order has only been wrong once (they gave me regular chocolate chip instead of double chocolate chip) and otherwise i've always been really happy with this place. Last week, I ordered the moon shaped cookie cake for a friend's birthday and it turned out great and everyone thought it was super delicious. read more

First off, the cookies here are excellent. I got several different flavors to try and thought the peanut butter and chocolate chunk were both good. What is lacking here is the service. I know it was a football game weekend, but with a line hanging out the door many flavors weren't made. A lot of people were waiting more than 30 minutes to get cookies, some had been waiting longer than that and then settled for flavors they didn't order. Also, some of their employees need to learn some tips about proper food handling. read more

My brother ordered from Insomnia Cookies and found a STAPLE in his cookie. Baked inside, not just sitting on top. My brother then called back and tried to get replacement cookies 3 times and they never sent anyone while also emailing my brother saying that they sent someone over, which was a lie because he was at home the whole time. He finally got a refund but they dragged their feet about that too. We will never order from this establishment again. read more

Let me just start off with it is very hard to mess up cookies. All of their cookies taste good. The big problem that I have with the cookies is that they all just fall apart. It's as if they started baking them and pulled them out half and put them in the box hot and undercooked. It's just a mushy cookie doough mess. A mess that tastes good and satifys every sweet tooth I have, but a mess nonetheless. read more

Cant believe the snickerdoodle is gone it's the best cookie on the menu and makes me not want to get it anymore. Unbelievable

Hands down THE best ice cream sandwiches! A must stop if you are in Oxford. I wish this was in California! The cookies are cooked to perfection. We shared a deluxe with 3 people. I'm still dreaming about it!!! read more

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I have no complaints about the cookies themselves. It seems the chief complaint is that people are outside the delivery area and time it takes to get delivered. I guess that makes me lucky as I live outside of town and knew I would never get delivered cookies, not to mention that having worked several years delivering pizzas, I know that during busy times you are likely to wait a long time and get lower quality product than if you picked it up. As for my family, we tear through these cookies like a meth addicted squirrel looking for a nut. I have 2 small children that I gave these little heroin bombs to and I dont think I will ever get them off the high. There is nothing extra special about these cookies unless you look at the fact that there are very few choices to get a decent chocolate chip cookie and when your wife nudges your shoulder at 10pm wanting chocolate and your options are a kit Kat from a gas station or warm delicious cookies, the cookies win. The chief complaints I have about this business are the prices of the cookies, I am going bankrupt because of the previously mentioned squirrels, and the parking. The parking is a nightmare mainly because it is located right off the square. The before mentioned late night cookie run is difficult to navigate during those hours as the bars surrounding the area soak up all of the parking. All in all, good cookies, a bit overpriced, but hey, late night cookie binge is hard to beat. read more

I came back to give insomnia an undeserved third chance. The cookies and ice cream are good because obviously it's cookies and ice cream, but what is so disappointing about this place is the staff. They won't even say hello when you walk in, and act like everything is an inconvenience to them. Usually there will be 4 of them in the back room just starring at their phones while one person works the line no matter how long it is. And today was the worst yet, when we walked in at 12 in the afternoon and the girl working was dead asleep in the back room, we opened and closed the door 4 times to try to wake her up so she could get us cookies, but she just dreamed away. So we left and I promise I won't be back again. read more

It was so convenient located to my art booth at double decker so I had to go in. I had a ice cream cookie sandwich (cookiewich) and it was AWESOME! read more

They told me I could not walk into the store after 10pm bc of covid and can only order from the app. The app was down. You couldn't tell them what you wanted either. So you can you only get covid after 10pm?? I thought masks worked??? read more

I was excited about my first Insomnia order, especially considering I ordered on a "percentage night" where they gave a percentage of their orders to RebelTHON (the Ole Miss dance marathon). Since this was a percentage night, I decided to splurge a little, ordering a deluxe cookie and a pint of ice cream. The store called me about 25 minutes after placing my order to tell me they were out of the ice cream I wanted. I asked them to substitute a different flavor and they agreed. I was then called again 15 minutes after that, when I was asked about my location. The delivery driver said she would be at my house in 10 minutes. I finally got a knock on my door 35 minutes after that call. The delivery driver told me the dispatcher never gave her my ice cream. I said that would be fine, just to please make sure I wouldn't be charged the $7 for it. Insomnia prides themselves on "warm, delicious, delivered" cookies. Sorry, but my cookie is now cold after taking so long to get to me. Now I'm just hoping I get reimbursed for the ice cream. read more

Cookies thirty minutes late. Called customer service. VERY rude heifer gave me lame reason for cookies being thirty minutes late. Ridiculous. Cookies were good though. read more

We were having a wedding reception after-party and one of our guests totally gained hero status when she showed up with 2 variety boxes of Insomnia Cookies. They were fresh, warm, and amazing! read more

Ordered cookies and 50 minutes later got a 10 minute call that asked me to give street by street directions, even though my address leads directly to my apartment on the maps app. After giving instructions, assuming they were outside, the lady told me I was out of range and would need to come to the store to pick them up. read more

They serve cookies. That's about it. I guess they have ice cream too, but I've never tried it. The cookies are good- they're sugary, they're tasty, and they're served warm. They're a good movie night treat if you're having a Netflix and Chill sesh. The prices for everything are SUPER high. It's like $2 a cookie, and the beverages (like milk) are pricey too. The service is usually pretty fast and friendly (and they're open late), the cookies are decent, and the website is easy to use. They'd get a five star rating if the prices weren't so high. read more

I was so excited to try my daughters favorite treat. However, so disappointed... on a Monday night during the summer it took over an hour to receive our order. When the cookies arrived the were luke warm at best. We called an hour into placing the order because the tracker said the cookies had been delivered. We were told the cookies were on their way and we were assured we'd receive a coupon for a future order ... they even confirmed the email address - we're still waiting on that as well. So disappointed. read more

hey rly love y'all but you sent me a very small chocolate chip cookie and i'm a little disappointed. i think the delivery man ate half of it he was very twitchy when he dropped it off. read more

Ordered cookies as a surprise birthday gift. Ordering online was easy. Cookies arrived still warm and on time.