Love this store. All the employees are super friendly and they do a fantastic job of rotating…read moreseasonal items. Great selection and overall great price. It's my little "get away from chaotic family life and recharge" location.

Cool place but was "greeted" by the person behind the register telling me (and anyone else who…read morewalked in) she was closing (at least 20 minutes early). No "hi, hello, welcome". Too bad because I saw several things I would have purchased if it weren't for the extremely rude behavior. Won't be returning.

My sister and I checked this place out today for the first time and had a blast. The ladies at the…read morefront desk were some of the kindest and inviting people I've ever met. They made us feel so comfortable and welcomed here. Furthermore, this place was never ending. We could have been here for HOURS. There was so much to look at and sooo many cute little things. I highly recommend going here to kill some time (keep in mind you may be here longer than you think)! This place is huge and had soooo many cool finds!!

It's your standard vintage store but they have a nice selection, the layout is interesting with…read morevarious rooms laid out efficiently, and the staff are super nice! If you like these types of stores this is a cool place to stop in and walk around.

Penn is hilarious and he has got some nice pieces to look at, if in the area and looking for…read morefurniture or other antique pieces definitely worth a swing by.

From the owner: Keep your home decorating fresh and avoid the matchy-matchy look when you mix antiques, reclaimed…read moreand freshly painted items, and handmade artisan crafts all in one location. We offer fun and collectible decorative arts from the 18th through 21st centuries at all price points.

I wish I could give less than one star. While the store appears to carry quality products, my…read moreexperience was overshadowed by an interaction with an employee named Dierdre. Her tone was condescending and dismissive, and the overall interaction made me feel unwelcome as a customer. Rather than being helpful, the attitude came across as unnecessarily unpleasant and unprofessional. Customer service plays a huge role in the overall experience, and unfortunately this interaction completely undermined what could have been a positive visit. There are many other places to shop where courtesy and basic respect are still part of the experience. I won't be returning.

The people in the shipping department are considerate, responsive, and efficient-thanks!read more

I was trying to get an idea if my China pattern that was 80+ years old was something they were…read moreinterested in buying. He looked up the pattern and said it wasn't an item they were interested in. I was OK with that, but he was a bit sarcastic,

Since my last review Dishfunctional moved from a warehouse type space to a retail strip mall…read morelocation in nearby Frazier. Their WC space had been sold and was being torn down. FDC and I were in the area so we decided to check out the new digs. The shopping center it's located in is large and has ample free lot parking. The space is bright and open. What we noticed was a change - in the old location there were rows and rows of shelves, with dishes organized by pattern or color. If you were hoping to find a replacement for a broken plate in your pattern, or to add to your set, you could easily do that and chances were, they'd have your pattern even if it was passed down from your great grandmother, who brought it with her to the New World. In the new space there was thoughtful merchandising of items, displayed in settings with style groupings but not necessarily patterns. Saw some patterns scattered in different places, like Kings Crown Ruby Stained goblets. I get it, they compliment lots of styles. Finding 5 of them may involve hunting. The store is lovely and well displayed. We found inspiration and were charmed. It's still a great store, it's more though general shop for amazing dishes and such and less looking for an item in a pattern. In its former format, Dishfunctional filled a need no one else had. Now it's just shopping for cool stuff. We'll still visit, my dish loving heart weeps though for what was lost when some real estate developer decided what West Chester really needed was more "luxury condos" on a semi-industrial area. One other thing - they still have a robust eBay presence so if you are looking for a specific pattern or style, check there. Also Alfred has an encyclopedic knowledge, so ask him about what you are looking for - or if you want to know more about a gorgeous bowl- if he's there.

Very professional and experienced. Had two grandfather clocks serviced. It's hard to find artisans…read morewho are knowledgeable, experienced, and professional.

I couldn't be happier with the service at Clockworks in Paoli, PA. I brought in my antique Ansonia…read moreQueen Elizabeth 8-day wall clock (circa 1890) after the chime spring broke during winding. They estimated a 2-week turnaround but had it ready in just one week! The movement was completely disassembled and cleaned, and both the chime and clock springs were replaced. I received detailed photos of the process and the reassembled clock, which was a fantastic touch. Upon pickup, they gave me a tutorial on proper operation and care. Their skill, professionalism, and attention to detail are top-notch. If you have an antique clock in need of expert care, this is the place to go!

Auction house - I bought an item. Manager very helpful - thanks. Working with me on the delay of…read morethe transport.

I wanted to sell some designer furniture and wall decor. I contacted Alderfer and sent pictures of…read moremy items. They sent an expert to look at my items. He chose 16 items for the auction. These were items selling on other sites for hundreds to thousands of dollars. On auction day only 6 of the items were up for sale! They sold at very low prices ,$100.00 - $300.00 ! After Alderfer deducted their commissions and expenses they sent me a bill! I did protest and they ended up sending me a small check. It took over a month to get my 10 items back. They wanted me to have an estate sale to sell these and other items. I wouldn't trust them to sell anything for me ! I feel this was a total scam. This is a warning to anyone wishing to sell items.