Penn is hilarious and he has got some nice pieces to look at, if in the area and looking for…read morefurniture or other antique pieces definitely worth a swing by.

From the owner: Keep your home decorating fresh and avoid the matchy-matchy look when you mix antiques, reclaimed…read moreand freshly painted items, and handmade artisan crafts all in one location. We offer fun and collectible decorative arts from the 18th through 21st centuries at all price points.

I wish I could give less than one star. While the store appears to carry quality products, my…read moreexperience was overshadowed by an interaction with an employee named Dierdre. Her tone was condescending and dismissive, and the overall interaction made me feel unwelcome as a customer. Rather than being helpful, the attitude came across as unnecessarily unpleasant and unprofessional. Customer service plays a huge role in the overall experience, and unfortunately this interaction completely undermined what could have been a positive visit. There are many other places to shop where courtesy and basic respect are still part of the experience. I won't be returning.

The people in the shipping department are considerate, responsive, and efficient-thanks!read more

I was trying to get an idea if my China pattern that was 80+ years old was something they were…read moreinterested in buying. He looked up the pattern and said it wasn't an item they were interested in. I was OK with that, but he was a bit sarcastic,

Since my last review Dishfunctional moved from a warehouse type space to a retail strip mall…read morelocation in nearby Frazier. Their WC space had been sold and was being torn down. FDC and I were in the area so we decided to check out the new digs. The shopping center it's located in is large and has ample free lot parking. The space is bright and open. What we noticed was a change - in the old location there were rows and rows of shelves, with dishes organized by pattern or color. If you were hoping to find a replacement for a broken plate in your pattern, or to add to your set, you could easily do that and chances were, they'd have your pattern even if it was passed down from your great grandmother, who brought it with her to the New World. In the new space there was thoughtful merchandising of items, displayed in settings with style groupings but not necessarily patterns. Saw some patterns scattered in different places, like Kings Crown Ruby Stained goblets. I get it, they compliment lots of styles. Finding 5 of them may involve hunting. The store is lovely and well displayed. We found inspiration and were charmed. It's still a great store, it's more though general shop for amazing dishes and such and less looking for an item in a pattern. In its former format, Dishfunctional filled a need no one else had. Now it's just shopping for cool stuff. We'll still visit, my dish loving heart weeps though for what was lost when some real estate developer decided what West Chester really needed was more "luxury condos" on a semi-industrial area. One other thing - they still have a robust eBay presence so if you are looking for a specific pattern or style, check there. Also Alfred has an encyclopedic knowledge, so ask him about what you are looking for - or if you want to know more about a gorgeous bowl- if he's there.

Thr couple who owns this shop are very helpful, knowledgeable, and kind. They're not the most tech…read moresavvy, so you won't find a company website but if you give them an old school phone call or simply show up during business hours they're super friendly, welcoming, and eager to assist. They can do all kinds of work, from a simple watch battery change, to fixing antique clocks-- even better, they've got a stash of old parts on hand so they might be able to do quick fixes right on the spot. These are true craftsmen, a dying breed. We are lucky to have such a niche store in our neighborhood!

They did a great job fixing our Grandfather clock The price…read morewas reasonable too.Highly recommend