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    Insight Orthopedic Specialists

    2.3 (3 reviews)
    Closed 8:00 am - 5:00 pm

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    Neu Urgent Care - Waiting area

    Neu Urgent Care

    3.6(20 reviews)
    1.1 mi

    Dr. Krista Cassisi was great! The entire staff is friendly, non-judgemental, caring, compassionate,…read morefriendly, experienced in their field, and never makes you feel rushed or unimportant. I don't like to open up and speak freely, but Dr. Krista makes you feel very at ease and comfortable to talk with. They also have a psychiatrist and psychologist on staff. They are very understanding with scheduling and above-average at accommodating circumstances. They offer single serve Tim hortons coffee and water in the lobby, sanitizing practices in use, and alcohol for your personal use. Masks are required, and they even have an in house pharmacy! (Hazelwood Pharmacy (248)-955-1991) I've never waited more than 10 mins to get my script filled. I've definitely found my new permanent doctors office! Well worth my 15-20 minute drive. Well done guys!!

    I would give negative stars if I could. Avoid Neu Urgent Care at all costs. They are incompetent…read moreand unprofessional. I recently went there for a specific test and could not have been more clear about what I needed done with said test. They didn't listen to me and then refused to refund me because I was seen by the doctor...she didn't even do what I requested‍ I spoke with several employees who gave me conflicting answers and when I addressed this with the manager, he told me he didn't know what to tell me and proceeded to tell me he's not a doctor and then gave me incorrect information about what I had done. They caused so much stress and made my situation worse.

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    Neu Urgent Care - Front desk

    Front desk

    Neu Urgent Care
    Neu Urgent Care

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    Basha Open MRI - Basha Diagnostics - Reception Area A little dated but has real TV not commercial advertising.

    Basha Open MRI - Basha Diagnostics

    2.4(103 reviews)
    6.8 mi

    This was an A+ experience from start to finish…read more I called and was so pleased that a live human being answered the phone. None of this "press 1 for this, press 2 for that" nonsense. The check in was smooth and easy, and the waiting room was very comfortable. Lots of cozy chairs and pleasant lighting. The two receptionists were very polite and put my mind at ease (I was super nervous.) The technician took the time to explain everything to me and put on the music I asked for. The process was smooth and I felt safe and secure the whole time. The price was great for self-pay and I'm so glad I came here for my MRI.

    I went to Basha Diagnostics for an MRI on my knee after a bad fall. Because of the holidays, it was…read morehard to get an earlier appointment anywhere else, so when someone recommended Basha and they were able to get me in two days sooner, I thought I got lucky. Unfortunately, that's where the positives ended. They called me 3x just to confirm my appointment. Then on the day of the appointment, things got ridiculous. I received TEN phone calls from different staff members. One person would call wanting to move my appointment earlier, and then a minute later someone else would call telling me to come later. It was obvious the staff doesn't communicate with each other at all. I confirmed my appointment time multiple times, and they still kept changing it. I adjusted my schedule twice based on their requests, and yet the calls kept coming. Every time I hung up, another staff member would call seconds later asking the exact same thing. They took up my entire day with constant back-and-forth, and I couldn't do anything else because I was trying to keep up with their nonstop changes. Finally, they asked me to come in at 7 PM, even though I was already there early because they told me to come earlier. When I arrived, the waiting room was packed. There were at least 14 people ahead of me, and I didn't get seen until 8:30 PM. I didn't leave until almost 9pm for an MRI. I've never experienced anything like this before. To be fair, the staff and tech were friendly once I was actually inside. The care was great, but the scheduling chaos and complete lack of communication made this one of the most stressful medical experiences I've had. After everything, I found out I had a meniscus tear and an MCL sprain, so this was not a simple visit for me. The last thing I needed was unnecessary stress. I would not recommend this place unless they seriously fix their scheduling and communication issues.

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    Basha Open MRI - Basha Diagnostics - Outside

    Outside

    Basha Open MRI - Basha Diagnostics
    Basha Open MRI - Basha Diagnostics

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    Insight Orthopedic Specialists - spinesurgeons - Updated May 2026

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