I have gone to RMI in Royal Oak for several imaging appointments. Always a pleasant experience and…read moretaken on time. From receptionist, staff, technicians, to doctors are kind and professional. They take the time to answer all questions and make sure you are at ease. I wish I could remember the young lady who performed my imaging- she was great.

Would love to try this place out for the medical stuff I need but the scheduling is terrible. They…read moreuse a hotline that isn't directly to the office. Hold times are ridiculous. Showed up for a walk in xray and no technicians were there...

This was an A+ experience from start to finish…read more I called and was so pleased that a live human being answered the phone. None of this "press 1 for this, press 2 for that" nonsense. The check in was smooth and easy, and the waiting room was very comfortable. Lots of cozy chairs and pleasant lighting. The two receptionists were very polite and put my mind at ease (I was super nervous.) The technician took the time to explain everything to me and put on the music I asked for. The process was smooth and I felt safe and secure the whole time. The price was great for self-pay and I'm so glad I came here for my MRI.

I went to Basha Diagnostics for an MRI on my knee after a bad fall. Because of the holidays, it was…read morehard to get an earlier appointment anywhere else, so when someone recommended Basha and they were able to get me in two days sooner, I thought I got lucky. Unfortunately, that's where the positives ended. They called me 3x just to confirm my appointment. Then on the day of the appointment, things got ridiculous. I received TEN phone calls from different staff members. One person would call wanting to move my appointment earlier, and then a minute later someone else would call telling me to come later. It was obvious the staff doesn't communicate with each other at all. I confirmed my appointment time multiple times, and they still kept changing it. I adjusted my schedule twice based on their requests, and yet the calls kept coming. Every time I hung up, another staff member would call seconds later asking the exact same thing. They took up my entire day with constant back-and-forth, and I couldn't do anything else because I was trying to keep up with their nonstop changes. Finally, they asked me to come in at 7 PM, even though I was already there early because they told me to come earlier. When I arrived, the waiting room was packed. There were at least 14 people ahead of me, and I didn't get seen until 8:30 PM. I didn't leave until almost 9pm for an MRI. I've never experienced anything like this before. To be fair, the staff and tech were friendly once I was actually inside. The care was great, but the scheduling chaos and complete lack of communication made this one of the most stressful medical experiences I've had. After everything, I found out I had a meniscus tear and an MCL sprain, so this was not a simple visit for me. The last thing I needed was unnecessary stress. I would not recommend this place unless they seriously fix their scheduling and communication issues.

Haven't even come yet have had to change my appt a couple of times now, not by choice…read more Ridiculous wait times to get in- never had to wait 2 months+ for an MRI anywhere else. Now because of these scheduling snafu's I can't even get into another center who does have openings for me.

the receptionist was nice. but been waiting 45 minutes and still haven't gone back and there is no…read moreone else here. I am not sure why they have you come so early just to be late.

They were really good and take good care of there patient. And my mom loved it there.read more

From the owner: We are a diagnostic imaging center using a Wide Bore Siemens Esprit 1.5 Tesla MRIread more

Place is dirty. change room reeked of BO. Receptionust said I ciukd get my radiology report on the…read moreCorwell app of My Chart. Not true. I called after two days to get the report and they told me I had to get it from my doctor. I told them I didn't want obtain that way, I wanted a copy of the report. They could only send it to me through their app. person on the phone was rude and unprofessional.

Friendly staff, no wait time explained things thoroughly. I…read morewould definitely recommend this location

Please please PLEASE do NOT go here!!!! Had to wait 3 WEEKS for them to send my CT results to my…read moredoctor, and we are trying to figure out if I have cancer or not. They hung up on me a total of 15 times in the matter of a week, and today I finally had ENOUGH and sat in the office and refused to leave until they sent my CT results to my doctor. Please, save yourself and your health, and choose somewhere else. Your life might depend on it. These guys do not care about you, or your heath. And you deserve better. Actually, you guys should try calling right now and see if they answer their phones... I bet they won't... I've attached my call log with Northland. Pretty disappointing.

If I could give no stars I certainly would. This place has been a nightmare for my after car…read moreaccident after care. I call to make appointments and the staff is rude and neglectful. I had tests ran for a shoulder that's causing me immense pain and I've literally been sitting in the lobby waiting a hour to have a conversation about test results. This is the worst place I've ever been and I'm working on finding a alternate place for my care

8/12/2025 I had a 5:30pm appointment for a mri on my left elbow. I arrived early and the friendly…read morefront desk team got me in earlier than my appointment. It was 91* on this August afternoon and the office, waiting and procedure rooms were clean and very cool not warm or hot at all. I paid out of pocket at checkout and $399.00 was my bill. Yes of course United Healthcare denied my coverage with their explanation "it was determined this service is not medically necessary". Why is allowed that some moron sitting behind a cubicle in Minnesota allowed to override my sports dr opinion and treatment? Anyway, the staff here at MRI of Southfield are friendly, explain things as we go along, professional and accommodating. Just FYI, the same MRI at Henry Ford is $415.00 and they were scheduling into October. We will definitely come back for any imaging needed in the future.

I was able to get an appointment quickly - they were efficient and friendly and on time.read more

I have had to call several times and leave messages and no one returns my call after 3 days. So I…read moreneed to look elsewhere. Unprofessional after 3 days to not get a call.

So, I messed up my back somehow and my Dr. recommended I get an MRI so I could better understand…read morewhat's going on with it. After calling around to a few places, I decided to come here, and I'm really glad I did! This specific MRI is mobile! It's parked outside and about the size of a semi truck. Well, it is a semi truck, but it's converted, so its huge. There's also a lobby where you go to check in and fill out paperwork with the lady behind the counter. She was super nice, and I was able to actually print the paperwork off their website. That saved me at least a good 15 minutes. I only had to sign on additional document when I got there, so I was ready to go. After a few minutes of waiting, a really nice man came out and called my name. He was SO COOL. He took me out to the machine and we went up on the ramp inside the truck. He opened the door (it looked like a garage door) and there was a little office with all kinds of equipment in it! It was just like a doctors office. I love it! He talked me through what to expect and I had to take off my jewelry, and a few other things. After a few questions and answers, off to the machine! He whipped out the bed and said that it's A) going to make a ton of noise, and most importantly, B) Don't move! I also got to listen to the radio through headphones while I was there. They also have a curtain area if you need to do a quick change. It's not huge, but if you need a private second like I did, it is there. I will say, the machine is super loud, and I could hear it imaging even with the headphones on. The radio wasn't super good, it sounded more like an AM radio. The noise didn't bother me, and the music was a super nice touch. I also had pillows for my head and underneath my knees, which made it slightly more comfortable. Overall, I really actually enjoyed my time here. Kudos to the two guys working the machine, they really did a super job. Warm, friendly and made my day. The whole thing took a little over 30 minutes or so. It flew by, and I was done before I thought I was going to be. Thank you Oakland MRI. Your staff is wonderful and I will recommend you to my friends. Cool beans!

I recently moved to the area and saw this nice medical clinic within walking distance of my home. I…read moreenter the office and smiled and the secretary asked "Can I Help You?" Before I got a word in "Dr. Toma" asked Can I help you?" I asked do you take "United Health Care Insurance?" Dr. Toma didn't say yes or no, But what she did say eurked me. She asked me am I a current client? I said no. She replies by saying "We're not taking additional clients at this time" and so I asked her if she could refer me to a doctor in the area? She says its against doctor code to refer to other doctors? Which we all know is bull. Now mind you their doctor's office is nearly empty all day long, I know because I live nearby and I walk by it everyday! I asked her then when would she begin to start taking new clients again? Her response was "We're not taking any more clients" I told a guy outside what happened and his response was "Man you got the shaft!"