very nice staff and treated with patience and kindness, got MRI results very quickly- the next dayread more

An hour and a 1/2 and still waiting. They answered their phone "who are you holding for". When I…read moresaid I just called to schedule, I was out on hold again twice. Should've known then to go somewhere else when basic business office protocol isn't professional. Then I was called to say the 2:30 appt needs to be changed to 3:30. Ok. No problem. Start my hour drive to get a call asking us to arrive earlier, we can't as we are too far away but should get there at 3:15pm. Then arrive to an overcrowded waiting room and am still sitting here an hour and 1/2 later before finally being called for MRI. Another 40 minutes and finally done. Paid in full though. A little less than $400 for a shoulder.

I went to M1 imaging for an MRI today and had a great experience. Tasha at the front desk was very…read morefriendly and made the check in process very smooth. Once I checked in she showed me to the changing room where Makayla came to get me for my MRI. I explained to her that I was very nervous about it because I have claustrophobia. She was very kind and patient and provided reassurance for each step of this process. I was in and out in about 50 minutes. I was very happy with how everything went today.

STAY AWAY FROM THIS PLACE!!!! I went here because they could…read moreget me in quick, after I was told stay away, and I should have listened. I almost had surgery based on their report. They wrote up that my shoulder had over a 50% tear, and unfortunately for me, my doctor scheduled surgery based on that. Had a different radiologist read it, and he said, not even close, wouldn't even recommend therapy, the tear was so small. My wife had a similar experience, with her back, from one of their bad reports. Please do not use this place.

The old reviews (one star reviews) scared me a bit because I'm particular -- 5 stars from me. This…read morebusiness was professional, easy, and I would use them again. No problems.

I have gone to RMI in Royal Oak for several imaging appointments. Always a pleasant experience and…read moretaken on time. From receptionist, staff, technicians, to doctors are kind and professional. They take the time to answer all questions and make sure you are at ease. I wish I could remember the young lady who performed my imaging- she was great.

They were really good and take good care of there patient. And my mom loved it there.read more

From the owner: We are a diagnostic imaging center using a Wide Bore Siemens Esprit 1.5 Tesla MRIread more

Quick and convenient MRI service. Great central location and friendly and capable staff. Had a…read moreawesome experience.

I'm claustrophobic and I needed to get an MRI. I was referred to this facility by my primary…read morephysician due to a sprained leg. They offered transportation services at no cost and were very prompt with the pickup. I arrived to the office and was immediately assisted. The girls at the front were very welcoming and assured me that I would be seen in just a few minutes. The office has a very comforting environment and vibe where refreshments, snacks and drinks are available to enjoy. It was very quick service and the machine was wide and didn't interfere with my claustrophobia. I was comfortable in it. I was treated very well and will tell everyone about the great experience I received at this facility.

In my 46 years of life, and the many places I have lived, I have NEVER had a better experience at a…read moredoctor's office than I did today at Be Well Medical Center. It is, quite literally, the kind of place I have been looking for my whole life. Upon arrival, I was received pleasantly by the ladies in reception. My wait was short, and then Scott, who was just the most lovely human, triaged me and escorted me into a room where just moments later, my P.A. Lee came in and began talking to me about why I was there. I got introductions. I got time to explain my concerns and ask questions. I was listened to, and all my thoughts were validated and responded to. I felt like Lee and I were BOTH advocating for my wellness, as a team! My experiences at other doctor's offices in the past had always left me feeling rushed, unheard, and "quick fixed", which usually resulted in a prescription or two -- in and out -- despite my genuine desire to actually take an active role in my own wellness, including diet, exercise, supplements, hydration, etc. Not at Be Well! Here, Lee spent time with me, learned a little about who I am and how I view my wellness and my treatment, and worked with me inside those parameters. He was intelligent, laid back, easy to talk to, and professional. I felt this was the norm at this office and I feel reasonably sure that would be the case with any P.A. or doctor that works here. Lee approached the situation methodically, and we created a plan for testing and treatment. I left the room feeling confident that I was in good hands and that the plan would yield helpful information, as well as potential solutions. Check-out was as quick and easy as check-in was, and on my way out, I heard a voice call out to me, "Wait, don't leave yet! I turned to find Dr. Benson following me and offering a red carnation. "Happy Valentine's Day!" he said. Completely brightened my day and made me feel like more than just a patient. I cannot recommend Be Well Medical Center enough. I am so glad my cousin referred me. I am grateful to be under the care of people who actually care.

The first few times i went for testing was a so-so experience. There was a lack of privacy. They…read morehad no sign in sheet so i had to verbalize my reason for the visit in front of a crowded waiting room. Another minus: it was fairly expensive. Plus: it was done quickly. I went again but the receptionist said they no longer do any walk in testing and i would have to make an appointment and establish myself as a new patient in order to get even a point of care test. The health department can have a long wait time, but i feel much safer and more welcome there and it's affordable.

Excellent experience! Staff is friendly and explained everything ahead of time. No question…read moreunanswered. Spotless interior. Highly recommend for claustrophobia.

Friendly staff, no wait time explained things thoroughly. I…read morewould definitely recommend this location

8/12/2025 I had a 5:30pm appointment for a mri on my left elbow. I arrived early and the friendly…read morefront desk team got me in earlier than my appointment. It was 91* on this August afternoon and the office, waiting and procedure rooms were clean and very cool not warm or hot at all. I paid out of pocket at checkout and $399.00 was my bill. Yes of course United Healthcare denied my coverage with their explanation "it was determined this service is not medically necessary". Why is allowed that some moron sitting behind a cubicle in Minnesota allowed to override my sports dr opinion and treatment? Anyway, the staff here at MRI of Southfield are friendly, explain things as we go along, professional and accommodating. Just FYI, the same MRI at Henry Ford is $415.00 and they were scheduling into October. We will definitely come back for any imaging needed in the future.

I was able to get an appointment quickly - they were efficient and friendly and on time.read more

This is my second visit to Thermascan. Theresa, is very…read moreinformative and gives you a thorough rundown on what Thermascan is all about, when it started and how it will work. I felt very comfortable with her. It's a quick and easy experience. I would have loved to give them 5 stars because I am true believer in this company but the girl behind the front desk did not give me a great first impression. When I walk into a company I want to be greeted in a way where I feel they are happy to see me. I mean, that person is the face of the company at that point, and with Thermascan being kind of the "underdog" of breast exams, I think a more upbeat, "alive" greeting would have been great! I was already feeling a bit vulnerable, always a little nerve wrecking waiting on results and such. I can't be the only one, right?!:) Maybe I expect more since I myself work behind a desk of a company and I make sure every single person that walks in that door is going to want to come back. My expectations may be high :). You're the first person everyone sees, put on a smile, spread a little joy I will be back, every year. Save the tatas ladies and check this place out! It's never to soon to start being preventative.

The office was very clean and the staff very professional. Much preferred to a Mammogram…read more However, it does not replace a mammogram. If there are abnormalities detected they recommend a mammogram to further diagnose.