This was an A+ experience from start to finish…read more I called and was so pleased that a live human being answered the phone. None of this "press 1 for this, press 2 for that" nonsense. The check in was smooth and easy, and the waiting room was very comfortable. Lots of cozy chairs and pleasant lighting. The two receptionists were very polite and put my mind at ease (I was super nervous.) The technician took the time to explain everything to me and put on the music I asked for. The process was smooth and I felt safe and secure the whole time. The price was great for self-pay and I'm so glad I came here for my MRI.

I went to Basha Diagnostics for an MRI on my knee after a bad fall. Because of the holidays, it was…read morehard to get an earlier appointment anywhere else, so when someone recommended Basha and they were able to get me in two days sooner, I thought I got lucky. Unfortunately, that's where the positives ended. They called me 3x just to confirm my appointment. Then on the day of the appointment, things got ridiculous. I received TEN phone calls from different staff members. One person would call wanting to move my appointment earlier, and then a minute later someone else would call telling me to come later. It was obvious the staff doesn't communicate with each other at all. I confirmed my appointment time multiple times, and they still kept changing it. I adjusted my schedule twice based on their requests, and yet the calls kept coming. Every time I hung up, another staff member would call seconds later asking the exact same thing. They took up my entire day with constant back-and-forth, and I couldn't do anything else because I was trying to keep up with their nonstop changes. Finally, they asked me to come in at 7 PM, even though I was already there early because they told me to come earlier. When I arrived, the waiting room was packed. There were at least 14 people ahead of me, and I didn't get seen until 8:30 PM. I didn't leave until almost 9pm for an MRI. I've never experienced anything like this before. To be fair, the staff and tech were friendly once I was actually inside. The care was great, but the scheduling chaos and complete lack of communication made this one of the most stressful medical experiences I've had. After everything, I found out I had a meniscus tear and an MCL sprain, so this was not a simple visit for me. The last thing I needed was unnecessary stress. I would not recommend this place unless they seriously fix their scheduling and communication issues.

STAY AWAY FROM THIS PLACE!!!! I went here because they could…read moreget me in quick, after I was told stay away, and I should have listened. I almost had surgery based on their report. They wrote up that my shoulder had over a 50% tear, and unfortunately for me, my doctor scheduled surgery based on that. Had a different radiologist read it, and he said, not even close, wouldn't even recommend therapy, the tear was so small. My wife had a similar experience, with her back, from one of their bad reports. Please do not use this place.

This looks to be a converted warehouse. The waiting room was disgusting. The "receptionist" was…read morerude and clearly didn't want to be at work that day. She disappeared 3 times. I arrived an hour early (at their request) for a dye imaging appointment. After 45 minutes of sitting in filth, I just walked out.

I have gone to RMI in Royal Oak for several imaging appointments. Always a pleasant experience and…read moretaken on time. From receptionist, staff, technicians, to doctors are kind and professional. They take the time to answer all questions and make sure you are at ease. I wish I could remember the young lady who performed my imaging- she was great.

Would love to try this place out for the medical stuff I need but the scheduling is terrible. They…read moreuse a hotline that isn't directly to the office. Hold times are ridiculous. Showed up for a walk in xray and no technicians were there...

They were really good and take good care of there patient. And my mom loved it there.read more

From the owner: We are a diagnostic imaging center using a Wide Bore Siemens Esprit 1.5 Tesla MRIread more

Quick and convenient MRI service. Great central location and friendly and capable staff. Had a…read moreawesome experience.

I'm claustrophobic and I needed to get an MRI. I was referred to this facility by my primary…read morephysician due to a sprained leg. They offered transportation services at no cost and were very prompt with the pickup. I arrived to the office and was immediately assisted. The girls at the front were very welcoming and assured me that I would be seen in just a few minutes. The office has a very comforting environment and vibe where refreshments, snacks and drinks are available to enjoy. It was very quick service and the machine was wide and didn't interfere with my claustrophobia. I was comfortable in it. I was treated very well and will tell everyone about the great experience I received at this facility.

In my 46 years of life, and the many places I have lived, I have NEVER had a better experience at a…read moredoctor's office than I did today at Be Well Medical Center. It is, quite literally, the kind of place I have been looking for my whole life. Upon arrival, I was received pleasantly by the ladies in reception. My wait was short, and then Scott, who was just the most lovely human, triaged me and escorted me into a room where just moments later, my P.A. Lee came in and began talking to me about why I was there. I got introductions. I got time to explain my concerns and ask questions. I was listened to, and all my thoughts were validated and responded to. I felt like Lee and I were BOTH advocating for my wellness, as a team! My experiences at other doctor's offices in the past had always left me feeling rushed, unheard, and "quick fixed", which usually resulted in a prescription or two -- in and out -- despite my genuine desire to actually take an active role in my own wellness, including diet, exercise, supplements, hydration, etc. Not at Be Well! Here, Lee spent time with me, learned a little about who I am and how I view my wellness and my treatment, and worked with me inside those parameters. He was intelligent, laid back, easy to talk to, and professional. I felt this was the norm at this office and I feel reasonably sure that would be the case with any P.A. or doctor that works here. Lee approached the situation methodically, and we created a plan for testing and treatment. I left the room feeling confident that I was in good hands and that the plan would yield helpful information, as well as potential solutions. Check-out was as quick and easy as check-in was, and on my way out, I heard a voice call out to me, "Wait, don't leave yet! I turned to find Dr. Benson following me and offering a red carnation. "Happy Valentine's Day!" he said. Completely brightened my day and made me feel like more than just a patient. I cannot recommend Be Well Medical Center enough. I am so glad my cousin referred me. I am grateful to be under the care of people who actually care.

Well, after a couple months of me seeking a new Dr due to complete negligence, I had an appointment…read moreand within the first visit, bloodwork was ran and a serious imbalance was found that required medication. Crazy what happens when a Dr actually listens to what the patient says the first time. The only follow up I have received from the office was a long letter from Dr Bornstein, condescedingly defending himself on all accounts, and once again gaslighting me to think I'm wrong. He ended the letter asking me to "take down my review". Then today, I got a giant bill, for charges dating back to January of 2025. Claiming my insurance didn't pay for me to have a covid or influenza swab. Charging me $75 DOLLARS just to "handle a covid specimen". I'll take it up with Cigna, since I'm certain these charges are incorrectly billed. But I will say, a billing person from the Be Well office called me a while back claiming they "didn't have record of my insurance at that time" and they only had my new one on file, wondering if I could send them the info. Even though they've billed the one they claim to not have, for other various visits. This is the first bill I've gotten from them in I can't even tell you how long. So clearly, this was dug out of their backlogged archives and compiled because they don't like my review. Bottom line, this place is an absolute mess. Spare yourself and find a doctor's office that you can trust to pay attention to your symptoms, not lose your information, and own it when they do something wrong and someone calls them out on it.

Place is dirty. change room reeked of BO. Receptionust said I ciukd get my radiology report on the…read moreCorwell app of My Chart. Not true. I called after two days to get the report and they told me I had to get it from my doctor. I told them I didn't want obtain that way, I wanted a copy of the report. They could only send it to me through their app. person on the phone was rude and unprofessional.

Friendly staff, no wait time explained things thoroughly. I…read morewould definitely recommend this location

8/12/2025 I had a 5:30pm appointment for a mri on my left elbow. I arrived early and the friendly…read morefront desk team got me in earlier than my appointment. It was 91* on this August afternoon and the office, waiting and procedure rooms were clean and very cool not warm or hot at all. I paid out of pocket at checkout and $399.00 was my bill. Yes of course United Healthcare denied my coverage with their explanation "it was determined this service is not medically necessary". Why is allowed that some moron sitting behind a cubicle in Minnesota allowed to override my sports dr opinion and treatment? Anyway, the staff here at MRI of Southfield are friendly, explain things as we go along, professional and accommodating. Just FYI, the same MRI at Henry Ford is $415.00 and they were scheduling into October. We will definitely come back for any imaging needed in the future.

I was able to get an appointment quickly - they were efficient and friendly and on time.read more

This is my second visit to Thermascan. Theresa, is very…read moreinformative and gives you a thorough rundown on what Thermascan is all about, when it started and how it will work. I felt very comfortable with her. It's a quick and easy experience. I would have loved to give them 5 stars because I am true believer in this company but the girl behind the front desk did not give me a great first impression. When I walk into a company I want to be greeted in a way where I feel they are happy to see me. I mean, that person is the face of the company at that point, and with Thermascan being kind of the "underdog" of breast exams, I think a more upbeat, "alive" greeting would have been great! I was already feeling a bit vulnerable, always a little nerve wrecking waiting on results and such. I can't be the only one, right?!:) Maybe I expect more since I myself work behind a desk of a company and I make sure every single person that walks in that door is going to want to come back. My expectations may be high :). You're the first person everyone sees, put on a smile, spread a little joy I will be back, every year. Save the tatas ladies and check this place out! It's never to soon to start being preventative.

The office was very clean and the staff very professional. Much preferred to a Mammogram…read more However, it does not replace a mammogram. If there are abnormalities detected they recommend a mammogram to further diagnose.