My experience with the flower shop was amazing in every way…read more The flowers were clearly very fresh, the arrangements were elegant and professional, and every detail reflected care and high-quality work. Customer service was excellent -- polite, responsive, and very helpful -- with full commitment to delivery times The delivery service was organized and punctual, and the bouquet arrived even more beautiful than in the photos. Honestly, it's a shop you can truly rely on and one that deserves all the praise I will definitely order again and highly recommend it.

I was so grateful for the floral shop, Butterfly Florist. I was desperate for a florist to make a…read morecorsage for us. She stepped in and helped us. She was gracious and so kind. The corsage was beautiful and boutonnière were beautiful. Fresh roses. I would highly recommend them! Thank you

Can be expensive however all my plants have thrived. Love the garden center…read more Gift shop inside never seems busy anymore. That needs to be reworked. Would like to see more outdoor statues, pottery and fun garden stuff. Water fountains, sundials. Venus fly traps. Lol Some fun gardening clothes. Jeans, overalls. Garden jackets. Maybe even a garden workshop. Garden cooking workshop too.

I am there weekly during the winter for bird food and recently purchased trumpet vine and hanging…read moreflowers.... The plants are large, healthy and of great value. The birdseed is turned over often for freshness. They offer a clip card worth $10 off purchasing 10 bags that are $16.00 and over. Personnel are extremely polite and knoledgable....

They were extremely helpful with a last minute request, and the planter was exactly what I…read moreexpected! Highly recommend!

I don't usually post reviews about anything because I feel like they are a waste of time but in…read morethis case I found it helpful. I needed floral arrangements for my cousins wedding shower and honestly has no idea where to even start looking so like everyone does these days I started with google. Mentor is a small city with a lot of floral places around and I came across Bocks Floral Creations several times in my searches and she was the only floral place with the highest star ratings so I took my chances and let it be known I am beyond happy I did. For being a small little floral shop they nailed the exact look I was going for. This shop is beyond AMAZING. I honestly do not have enough room to write all the kind words and gratitude I have for Mrs. Bock and her staff. These women are wonderful and their work speaks for itself. They put Time, Love, and Passion into all their work and it shows. I would refer this place a million times over. Also if you are looking to rent the cases, case fillers, Even these rose gold chargers which were everything she does it at a great price. Again thank you to Mrs. Bock and her wonderful staff for the patience, attentiveness, passion, and dedication to the floral arrangements you provided for me they made the whole wedding shower outstanding and elegant.

Wonderful customer service. Unique store with great gift ideas! Great selection of teas!read more

such a nice lady works here. she had a nice convo with me and recommended several crystals to me…read morebased on something i shared with her. such a lovely, nice lady. didnt rush me, & answered any questions i had !!! i would 10000000% go back

trash trash trash trashy customer service, trashy…read moredisposition and have you seen the place? straight trash. flowers are uniform in size or bloom. didn't choose. given what was on hand. very expensive. go somewhere else, please. you've been warned

Very high pricing compared to other local businesses. I had all of my wedding floral arrangements…read morecompleted beautifully as I imagined them, for 1/3 of the price Flowers by Shelley gave me. Shelley was also unprofessional in her choice of words, her tone and opinions of what my floral arrangements "should" look like. She made me very uncomfortable, and I have heard from other brides similar stories of disappointment. Being late, overcharging, etc. I wouldn't recommend her services to any friends or family!

Great service, very helpful putting together two Beautiful baskets for my mother's grave for…read moreEaster. I will never go anywhere else!

We were very pleased with the floral arrangements from Merkels for my Sister's Celebration of Life…read more They honored all our requests and the selections were just what we wanted for that day. Thank you for help making a very difficult time a more beautiful memory.

Very friendly and helpful. Unique variety at amazing prices. We come up from Youngstown just to…read morego here!

Top notch customer service and products!! Large selection of perennials and shrubs. Don't miss…read morethe gift shop with educational STEAM gifts for all ages.

I just made a lovely purchase at this store. Their stuff is lovely. As I walked thru the store I…read morethought how I'd bring my kids with me and have them pick something out the next time I came. As I was making my purchase ( this is not an inexpensive store) I ask where the restrooms were it is a large store and you take quite a bit of time browsing the the selections. The said there is no public restrooms. I thought not unheard of but you r a high end retailer. Then two elderly women one with a cane came up in the middle of shopping ask the same question - same reply and on their way out the door to find a bathroom the clerk yelled don't forget where we are. I certainly will not be back!

This place is really better than I expected. The shop is clean and has a lot of upscale Christmas,…read moreHalloween and Thanksgiving decorations. The store has tasteful merchandise, plenty of stock and very reasonable prices.