Very polite people and honest they seem like they actually cared and wanted to help get the car I wanted. definitely recommend checking this place out read more

AMAZING DEALERSHIP first time buying a car and Johnny helped me find a great deal on a quality accord. He made the process seamless and was amazing to work with. Was very comfortable and receptive to any questions i had. HIGHLY RECOMMEND GREAT INVENTORY read more

Dodge A Bullet B4 Visiting Walked in a cash buyer, and walked out empty handed with a hard inquire on my credit report. Drove almost two hours to Thousand Oaks to take a look at a Jeep I wanted. Got there and everybody was super nice and accommodating. The young lady that started helping me was very nice to start. I was referred to a young man that detailed the cars, that took me on a test drive and had more knowledge on the vehicle then anyone else I came in contact with through my entire visit. But, moving on. I was unable to come to a deal with the business. I had told them I was a CASH BUYER right up front. After I returned to my car about to leave, I got an alert on my phone that I had a HARD inquiry on my credit report. I returned to the inside of the office to ask why, and immediately ran into Johnny who was the head person in charge and who I was dealing with to make the deal. When I asked him directly why I had a hard inquiry on my report, he immediately said to me "we did not pull a credit report on you" and walked out the door as I tried to show him the alert on the Experian App. He was very rude and unconcerned with my question. He walked past me over three more times and did not say another word. I was told by the other gentleman that he would call Experian on Monday to get it removed. BE AWARE OF THIS BUSINESS‼ read more

Live & learn I paid 1000.00 fee to locate a car 2026 GV70 or late model lexus Rx350/450 hybrid I received 1 car in 3 weeks Johnny promise whole team working on deals Marcus calls said they been working on deals wanted more money didn't have clue what I was looking for wanted put me in a lease no way I sent several cars 2 one of the associates he said he try on a couple dealership no body was budging I end up going to THOUSAND OAKS LEXUS found the perfect car treated like a king excellent financing extended warranty car dealership are hurting they are ready to deal U DO NOT NEED THESE GUYS GOODBYE 1000 DOLLARS read more

Never a fan of buying a car , however the team at Inside Car Guys amazing . I found the perfect car and Branden and team made it happen. Highly recommend!! read more

Inside car guys is one of the best car dealers I've ever been to the Cadillac Escalade. I got from them runs perfect. Customer service is amazing As soon as I pay off my escalate for sure, I'll be getting another car from them ask for Johnny read more

Paid upfront. Got nothing. The owner himself cussed me out and threatened me when i wanted a refund for services that were paid for upfront and were not performed. I was approached and told they could get me a car "as fast as tomorrow." After I paid, I got days of silence. The only "car" I was sent was literally an online listing I could see myself--except I was told it was "structured" at a higher price than what it was actually listed for. Immediate red flag. No real options, no negotiation, no value added. I ended up going to the dealership myself, handling everything, and didn't save a single dollar. Johnny completely misrepresented what they could deliver, and when I asked for a refund, Marcus (the owner) got on the phone and spoke to me in an aggressive and extremely unprofessional way. Actually cussed me out and threatened me. He also said people who write reviews only go to the internet to b**** They didn't just fail to help--they made the process more complicated and stressful than if I had just done it on my own. Had to dispute the charge just to get my money back. Be careful. read more

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Got me in a used car fast and affordabley, recommended to all, can't thank them enough for my first car

Great experience here! Johnny and Rachel were both so helpful and kind throughout the whole process. They made everything easy and stress-free. Really appreciate their patience and good energy--definitely recommend! read more

Inside Car Guys - Waiting and office area! - Car Brokers Near Me - Thousand Oaks, California

I was trying to sell my car before starting my new job in Japan. Then I was recommended to Johnny. He took care of everything I was able to use my car until the day I left and not only did it sell fast but I got a way better price than what I was able to get on my own. These guys are not just good they are the best. Highly recommend!!!!! read more

Inside Car Guys - My car - Car Brokers Near Me - Thousand Oaks, California

Markus went above and beyond to appraise my car. Appreciate the honesty and the Values he put in the car. Transparent and respectful! read more

Inside Car Guys - Car Brokers Near Me - Thousand Oaks, California

These snakes will only lie to you. DO NOT SHOP HERE. They pull every last slimey truck in the book to squeeze you for all they can. The salesman Spencer obviously doesn't care about his job given that he lies about the condition and what work is to be done to the car. They were supposed to put an exhaust on a car I bought but before I made it home, I got a CEL pertaining to it. DO NOT TRUST THESE SNAKES. Save your time, money, and sanity and find a good dealer. read more

Beware of this dealer. Located a car on their site. I inquired and was told it was sold; however, I see the same car the next day on their website for $2,000 more. Pretty much the stereotypical used car dealer everyone has a punch line for and is repulsed by. Red flag of a dishonest business so use caution. read more

Mariah and Johnny were so helpful and kind and made the greatest car shopping experience!

I never leave reviews, but I feel an urgency and responsibility to share with others my experience . As a single mother , I was completely transparent about my financial situation. I trusted that I would be treated fairly. I invested the last $5,000 I had into a van I was assured was in great condition. That representation did not match reality. After the purchase, I learned the vehicle had a salvage history and had previously been acquired by the dealership for only $500!! At the time it was sold to me, the tires were completely bald !!! something that should never have passed any reasonable inspection before being placed on a lot for sale. Within less than six months, the van has had ongoing mechanical problems every single month, costing me even more money I simply do not have!!! The financial and emotional stress this has caused my family has been overwhelming. I feel extremely disappointed in this dealership . I strongly advise others to think twice before purchasing from this dealership. Please protect yourself !!! And stay away !!! I wish I had. You are better off going to another dealership or private party . Please take my advice . i trusted inside car guys to help me but they infact made my situation way more stressful read more

Brendan helped me get into a car the smoothest way possible. Helped with my trade in and sale. Highly recommend if you're looking for a good deal on reliable cars read more

What a nice place to buy a used car. The cars are less than a dealer and they have a nice selection of cars. From Trucks, sedans classic to sports cars. It was easy to obtain a loan if you have a good credit score. I'm very happy with my purchase and the customer service they provided. Thanks Inside Car Guys! read more

Christian and Brendan provided phenomenal service No tricks. Transparent and to the point They even bought me in n out for myself and my pregnant wife which was very kind and memorable Very good group of people here. read more

Found a better deal than buying private. Great people. Great deal. Amazing car. Will be back. They are the best!

Through the Car Gurus Web site, Inside Car Guys made me an online offer of 8.5K for my low-mileage (73K) 2010 Infiniti. So I drive one hour from Santa Clarita to Newbury Park only to see the offer dropped to 6.5. Say what? While there, the car, which is in pristine condition was described back to me as the kind of used up, hi-mileage beater that no one wants anymore. "People want more modern vehicles." So I'm out the door and down the road. During the one -hour trip home, the salesman texted me an offer of 7K, if I would just turn around and drive back to Newbury Park. Nope. I just wanted to go home. read more

This place sells cars. Not interested in a point check,not interested in timing belt change. Will charge $200. Extra to wax the car before you buy it. Rude. I would never recommend anyone to do business with these guys. Shady business.They sell you a car before checking it out... Be aware. Guys name is Marcus. read more

I highly recommend Inside Car Guys for their POST-SALE service, patience, generosity and courtesy. I dealt with Jonny and Brendan, who worked tirelessly to procure a finance deal for me. After the sale, their aid and advice was a life-saver, financially and psychologically. Shoutout to Keith and Chris, at the mechanic shop next door that partners with ICG. Service and respect from all these guys, that won't make you feel you've been suckered into buying a vehicle, and you will never feel abandoned, with them backing you up after the sale. read more

I rarely leave reviews but my experience purchasing a car from this business was extremely disappointing. I let them push me into spending way too much on a car I really wanted. I let my emotional attachment to a specific make and model lead, and spent the last of my savings. That's on me. The vibe is very bro coded - a group of very young guys who are ultra focused on getting sales. I get it, they're there to make a living, but their customer service skills are severely lacking. I had to call them for various issues that popped up and it always took a BUNCH of calls from me to finally get help. Someone would answer, tell me they'd call me back shortly, and never call. If I didn't repeatedly call, I would never have made contact. I hate doing that. I'm a really calm, polite person who has 30 plus years of customer service experience behind me. I would have been fired immediately for this level of disdain. I found myself apologizing for calling so much, which is ridiculous. They're partnered with Star Automotive and they have the same if not worse customer service. My car had a mechanical issue that was covered in the warranty but not honored because I didn't present the warranty before the work was done...but they identified and worked on the issue without letting me know what was up or giving an estimate. I asked about it and was just shrugged off, sorry, you didn't present the warranty, we can't refund you. Everyone there is nice enough, but deeply focused on getting the sale and completely disinterested in the customer once they get it. There were so many small issues, I'm not going to list them. The TLDR of it all is that they're very very sale driven and once they make the sale they lose all interest in the customer. The cars are overpriced, they're not entirely honest about their condition. I let my desire for a specific car override my logic and I regret it. Do your homework, look around at their office space with the dart board and giant fish tank (in which one fish was alarmingly sick/dying...I should have taken that as a sign..), it's pretty much a frat house occupied by bros selling cars. Just be careful. read more

Had a great experience buying my car with inside car guys. The process was smooth and the service was amazing. Everyone was super helpful and kind. Would heavily recommend buying a car from inside car guys. read more

Lol, here we are almost two months later and they email me that the car dropped 1k in price. This was more then what i was asking for when I went in to buy. MORE REASON I AM SO HAPPY TO HAVE DODGED A BULLET HERE. No shame at all here. Stay clear of this place. read more

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Regina was super helpful and gave us advice how to find cars under 10,000$ Very easy! Highly recommended. read more

Awesome experience with our trade in and purchase. Got a good deal and Miraia and Johnnie made our experience a breeze with their hospitality and knowledge. read more

Good Seller, good Cars. I like this experience in this shop. my car is excellent. I recommend the seller and all people.

Amazing services, I have a good credit score but have very little credit history and they managed to make everything work!

*Extremely dishonest dealership*, take this as a warning don't do business with these guys. I put $1000 holding deposit down and had a pre-purchase inspection done on a 1999 Mercedes SL 600 being sold by Inside Car Guys it failed the inspection & failed the pre-purchase inspection. The gas gauge was broken, the brakes were bad & grinding, the front seat didn't work properly, the AC and heat vents didn't work properly, the antenna was broken, etc etc. Jonny and Markus at Inside Car Guys completely misrepresented the vehicle, lied from the start. They never return my $1000 holding deposit. I canceled their contract in writing & in time. I made the mistake of believing some of these reviews, Don't. Read all the reviews. What's sad is they're reselling the same unsafe vehicle to unsuspecting customers. read more

Love the car, just need to get GPS system installed that the dealer forgot to install but they've been really cool about getting that scheduled. read more

Very friendly helpful staff, cars kept well maintained, got a great deal on my gs350, made the entire experience seamless, quick and easy.

This dealer sold me a car missing catalytic converters and several other major issues. I sent an email attempting to resolve the matter and was called multiple times on a Sunday night by their general manager and cursed at and threatened. Unbelievable behavior read more

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Would recommend have great prices and lots of options to choose from friend bought a car everyone was friendly and helpful Spin the wheel read more

Great place to buy cars, staff knowledgeable and friendly. Best pricing I ever got on a car, don't miss your chance on great deal and awesome service. Thanks Brandon and Marcus!! read more

Inside Car Guys - New car! - Car Brokers Near Me - Thousand Oaks, California

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Excellent service, fair prices, and genuinely helpful staff. I'd definitely buy here again.

Probably the worst cars I've seen sitting in a car lot. Used or not most of the cars are oil burners, stained interiors, blad tires on most of them, scratched or damaged, no warranty on any of the cars. In the conditions they are in they are asking WAAAAY to much. One of the cars had looked like it had cats scratching all the inside and had parts of the interior peeled off and still wanted 9k when it looks like a 3k car. Go here if you want a VERY used vehicle that you don't care if it blows after you leave the lot. read more

The Inside Car Guys dealer gives us excellent service and very professionalism. We will refer families and friends. They gave us a great deal as well. read more

Just got an amazing deal and could not be happier. The customer service, the communication, the understanding and the overall experience. They are above and beyond any other dealership. Tell it to you straight. Thank you Johnny, Christian and Spencer for your great work. Our family couldn't be more blessed. read more

Inside Car Guys - Family ride - Car Brokers Near Me - Thousand Oaks, California

Marcus, Nate, and Keith always take care of me and anyone that I refer!! I highly recommend you give their dealership a look, and consider buying from them, or if you're trying to sell your vehicle they do offer a service to help you sell your vehicle!! They make buying a vehicle painless and give great customer service!! Not to mention they work with the Big Brand Tire service center next door so you know their vehicles are inspected properly. Do yourself a favor and give Inside Car Guys a call!!! read more

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