My mother-in-law stayed at Spring Arbor, Raleigh NC from 2012 to 2014. Now, my mother is in the…read moreplace that my wife's mother was as far as mentally when we decided to place her mother here. My mother has Alzheimer's disease and we want to transport her from her home in Southern Pines to where we live here in Raleigh. I immediately thought of Spring Arbor as the place for her to go. My mother-in-law got such great treatment and loving care and that's what I want my mother to receive. It's hard enough making that hard decision to place her in a facility. I just want her to go to a place that I know will care for her the same way that I would.

The staff at spring arbor--particularly those in the memory care unit--are some of the nicest, most…read morecompassionate people I have met. My family had experience with three different facilities and the care, concern, and communication that I saw from spring arbor staff was top notch. The facilities are clean and the staff is incredibly professional. My grandmother recently passed and the staff went to extraordinary measures to provide her comfort and showed such generosity of time and spirit to my family in a very difficult time. Truly, they made our experience as positive and low stress as it possibly could have been--I am so thankful my family was able to entrust my grandmother to their care.

We visited The Addison of Knightdale as a possibility for my sister. They were very friendly and so…read morevery helpful as we looked at this possibly. They truly wanted her to feel like that space was hers to manage and she could bring her cat. It was wonderful! However it didn't work out for us, due to circumstances out of our control. But if you are looking for an assisted living situation, at least give this place a look. You won't be disappointed! Annette B.

My mom has been a resident since right before Thanksgiving 2020. We needed to place her quickly as…read moreshe was living alone and her in home care was no longer able to meet her needs. Adam and Brian were wonderful in getting her placed quickly and helping with all the paperwork that needed to be completed. Going in during COVID was stressful but they were understanding and kept us updated on protocols and procedures. They continue to keep me in the loop and are responsive and follow through with any request. I would highly recommend The Addison.

Deceptive business practices! Promise services they don't have the staff for then charge you more…read morethan stated. My grandmother was left without a caregiver. I asked for management to call me back and haven't heard from anyone 3 days later.

Words cannot express how cherished our family experience with Visiting Angels has been. When…read moreGrandma reached the point where she was needing 24-7 care, and Mom (her caregiver) desperately needed sleep, we didn't know what to do. Acting on a recommendation, I called Visiting Angels and talked to Stacey. As a result, help came fast in the form of indeed, a visiting angel. The way they operated was Stacey and Nurse Mary visited with Mom and Grandma to assess what was needed. Night-time help was what Mom was desperate for and Stacey offered up another Stacey who was the most incredible visiting angel. Grandma loved her from the first night. They bonded immediately. We never thought Grandma would be so comfortable with a non-family member caring for her, but I could only relieve Mom so much as I work full-time. Caregiver Stacey would come on-time as scheduled, and be johnny-on-the-spot (as Grandma put it) when Grandma called out for her all night long (which was often). There were times during this period of time where I was desperately seeking advice on how to ease Grandma's suffering. I called Manager Stacey who is the world's best listener, and also talked with Nurse Mary who is full of knowledge and compassion. I'm telling you, these folks care. Fast forward to a little over a month later and Grandma is no longer with us. I was awed that Visiting Angel Stacey not only came to the Memorial Service, but brought a thoughtful gift and heartfelt card. So if you're wondering who to trust to care for someone you love, know there are indeed angels out there. Ones that will visit and care for your loved one as only you can. Yes you will pay for this. Some might say it's not cheap. I say for what they're worth we couldn't pay enough. Stacey, Mary, the other Stacey...our family thanks all of you from the bottom of our hearts!

Top notch service Valet parking and very friendly staff . Always nice to visit this amazing facilityread more

when it comes to in house provider, thet only have 1 nurse practitioner that has very poor bedside…read moremanners. very expensive

My dad was admitted in mid-January 2026. He was there for 4 days before he was given an alert…read morependant to call caregivers! Two slats in the blinds were too short horizontally, which I pointed out to the sales manager a month before Dad moved in; when he did move in, the slats weren't replaced. They didn't give him a proper shower or shave for a month! The PT and OT aren't on a regular schedule, and he waited up to 2 weeks before a PT and OT visited him. This goes against their policy, which is receiving it twice a week for 10 weeks. A couple of caregivers have just walked in the door w/out knocking, violating his privacy. He also received a bill for $21,000 for his 1st month! There were and still are other problems, which I told the coordinator about, and she's doing her best to help, so there's that. Anyway, a friend's dad stayed at Brighton Gardens and really liked it, so look into them as an alternate.

⁩ ⁩…read more ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ Sunrise of Northhills is the worst place to ever want to work. The ED Heidi (she is very nasty and rude)And Coordinator Terri (also very nasty and rude and tells other care members business)shows favoritism, they let me go because of behavior and conduct when it was a problem with me and 2 other people which the two other people yelled in my face and cussed at me but NOTHING happened to them but because I took up for myself I was tooken off the schedule and terminated 3 days after mind you those same ladies who been there 5 and 10 years were able to stay on the clock and keep there Job I was the only one under review but not the only one arguing. I've warned Terri many of times how her leads were treating us care members and how nasty she was nothing was never done nor did she ever respond. They didn't like the fact I didn't let them talk to me any kind of way.... It has been plenty of times a resident falls and the 3rd shift lead puts them back in bed with no injury report or no vital check or nothing or times where they done get residents up to change or feed them I've witnessed this with my own eyes from care members from 1st and 2nd shift I've witnessed leads treat and act nasty to residents hitting them and almost knocking them down I've witnessed many of arguments between leads and care memebers and nothing was done about they behavior or conduct but because I spoke up for myself someone In my face yelling I get terminated I wish family of residents knew how they family got treated and talked to there and when they come around they act like they treat them so good it's all a front.. get your family out of there don't sent your family there. Terri don't care about no one all she care about is a vacation cause she is never there. That's why they are under staffed now and can't keep anyone because the management is so poor down to the Ed's coordinator and leads...they have bugs always crawling around in residents rooms rats residents always falling and they never have a reason why because they are not watching or caring for them they way they should

My mom is in memory care at TerraBella Northridge, she has been there nearly 2 years now. The…read morestaff is amazing; very caring, nurturing and loving. Mom is happy with the food, activities, crafts and medical care she receives there. I could not say enough about the staff, there is little turnover so there is stability and consistency.

My wife was admitted to TerraBella North Ridge about 6 weeks ago to the memory care unit and needed…read morehelp for all the daily living catagories. I had reviewed 3 other facilities and took my time in evaluating each as I was not pushed to make a quick decision. I made a number of inquiries to them as I learned more about Long Term Care and determining what was important for the care of my wife. The sales group was very helpful and getting information that I requested and provided information they anticipated that I might need in planning. After about 4 weeks, I decided that TerraBella North Ridge was the facility that met my budget and care concerns. Lot of paperwork to be completed but that went pretty smooth. I made a number of trips to visit my wife at different times to see how the memory care unit was being run. The care staff were impressive in how they care for the residents. They are outgoing and helpful in the care of the residents. The memory care unit has residents with various needs and they work to meet them. I was not aware that TerraBella has PAs that can take over the role of Primary Care Provider so the residents do not have to go out which would have been a problem for me. There are also long term pharmacies that can provide the needed medications that packaged to TerraBella requirements. I continued to learn other things the care group does such as some hair trimming and trimming finger nails. I checked on the dining offerings and the food served was good. They have food that is prepared in different ways that the resident may need. I have been impressed with TerraBella in providing all the needed care that my wife needs. I would recommend that you setup an appointment to see the facility and talk with with staff there if you are looking for assisted living or memory care.

Its sad when family members has to go buy diapers for their love ones. The residents are going…read morewithout having supplies constantly. When will this place start caring. Without residence they would not have a job. It all starts at the top woth management. Its constant turn over in staff. This starts with management and if they dont care, how do they expect the employees to care

my wife had an eye infection and could not walk. they sent her for help to walk and get better…read more they eye got better but after 65 days she could still not walk, is it her fault? is it theirs? don't know but i do think the rehabilitation is lacking drive. she did not get the help she needed. not everyone is perfect but some of the people lack drive. most that i met were friendly and nice. i think it would help if the staff was observed while working at any time so they would be more active at their jobs. all in all i would send her back there because she got good care most of the time.

This place is questionable. They asked for an ACH, meaning they want to just pull whatever money…read morethey deem appropriate out of your account when the payment is due. I pushed back on that and they asked for a $5,000 deposit! Seriously, you aren't a bank, and this isn't a mortgage!You are a franchise and what kind of insurance do I have that someone isn't planning to relocate to the Cayman's? Then, I found out they messed up the schedule I submitted. So, they are going to bill and take money out of my account based on a faulty schedule. Some of the workers are gems, but the ownership feels sketchy to me. Buyer beware.

Unprofessional administration personel, originally committed to services they couldn't deliverread more