I applied for a role on LinkedIn and was quickly connected with Laura. Shortly after, we met to discuss the types of roles I was seeking. She immediately connected me with Roxanne, who specialized in my area of interest. Throughout the process Roxanne kept me updated, checked in, and made sure I felt supported. It was truly a pleasure working with the Innovations team and I was very impressed by their professionalism and timely communication. I highly recommend them! read more

Roxanne was very responsive & reassuring during my interview process. It was for a Recruiting Coordinator temporary assignment that turned into a full-time role. The interview process took a couple weeks & she was with me every step of the way. I was informed shortly after that I got the role. Throughout my assignment whenever I needed more info regarding my pay or insurance I could reach out to Roxanne & she'd get back to me right away. Overall great experience with Innovations, 10/10 would recommend. read more

Innovations is the best staffing agency in SF! I have been successfully working with Roxanne and the rest of the team for years. They have provided me excellent temporary contracts and helped me secure a full time role that lead to me starting my own company. I still work with Roxanne because her professionalism, compassion and energy are second to none. It is an absolute joy to collaborate with Roxanne!! read more

I began working with Roxanne in the temporary division just before the pandemic began and I'm still working with her. She 's pleasant to work with, professional, understanding, warm and kind - it's genuine. Hard to find in the workplace. read more

I wanted a career change in my 40's from restaurants and hospitality service to something in administration. Not an easy task considering my resume didn't showcase much in business admin. But with help from Roxanne at Innovations, I was able to fill gaps in my work history with good paying temp jobs. These jobs not only helped my financial uncertainty, but it also gave me more experience to list on the resume which finally helped me land a good job as an administrator. They also helped edit my resume which made a huge difference in how I was presented. Roxanne was so supportive and encouraging through the whole process and she moved fast to get me work. Innovations (and Roxanne specifically) was recommended to me by a close friend who was placed in her current job through them. Now I'm recommending you call Roxanne if you are considering using an agency to help you get on your feet! read more

I can't recommend Innovations and especially Roxanne Stuart highly enough. Roxanne got me interesting work with opportunity, not just a garden variety "temp job." She takes the time to listen to who you are as a person and what you're looking for. Every time I interacted with Roxanne, she had the highest integrity and was super enthusiastic about making a good match. I always think of her as a "powerhouse." She's so supportive and really wants an excellent outcome for the companies as well as the employees. If you're looking for a change in your career, be sure and reach out to Innovations. Roxanne is really a rock star and I think of this agency as "a cut above." read more

Laura is the best recruiter I have ever worked with when looking for a new job. She was so helpful during the entire hiring process. She assisted me with improving my resume and provided excellent tips for when I was interviewed. I honestly was blown away by how fast I could land a new job. I recommend that anyone looking to change their career seek our Laura and Innovations PSI. You will not be disappointed! read more

I had the pleasure of working with 2 amazing members of Innovations! During COVID I was going through major changes - searching for a job in a new field and being unsure of what path I wanted to go towards. Roxanne called me, introduced herself, I told her my needs, and by the end of the call she had great confidence that she would be able to find me something. It took patience, but a couple weeks later she landed me an interview for a temp position. She made me feel super confident going into the interview and I was able to share my excitement for the position with her afterwards. Now we played the waiting game. Meanwhile, Laura Geranen had called me and told me about an opportunity that was permanent! The idea of temp work scared me because I knew at a point I'd be back on the market so a permanent job excited me. In a time period of about 3 weeks, Laura had landed me at least 3 interviews! She prepped me beforehand and followed up with me after. I felt discouraged at a point because I had not gotten the first 2 after multiple rounds. She assured me that we'd find something else and empathized with me. Somewhere in between those interviews, I had landed the temp job that Roxanne had arranged for me! Yay! At the time, I was still interviewing with companies Laura had been in contact with until the temp job I was at decided to bring me on, permanently :) These 2 ladies work so hard! They listened to my needs, made sure I thought that we were a good fit after every interview and made me feel confident switching career paths. I couldn't have done it without them and I'm super grateful Roxanne contacted me and introduced me to innovations! Laura and Roxanne will always have a place in my heart! I couldn't be more thankful for this door of opportunities. read more

I have worked with quite a few different recruiting agencies in the past and I have to say Innovations PSI is top notch. Laura and Roxanne are amazing. I felt supported and they both had my best interests in mind while searching for that amazing career. If you are looking for a career change I highly recommend giving Innovations a try, you won't be disappointed! read more

I've worked with a fair amount of recruiters and their agencies over the years and have never felt the call to write a review. Until now, enter Innovations. Last week I met with Roxanne Jow Stuart, Director of the Temporary Placement Division at Innovations PSI. Roxanne is a force of nature who is so passionate about placing people in great roles that will suit their needs that you will feel fortunate simply to have found her. When I first met her I breathed a sigh of relief. I knew that I'd met someone who I could trust to find me a quality temp role. Roxanne and the good people at Innovations will find you an amazing place where you can achieve your immediate employment goals. Go there first, let them show you how amazing they are. read more

Roxanne was absolutely incredible and went above and beyond in regard to comfort and reliability! She'll make sure you're in good hands and has the best attitude! Roxanne will make sure you have something to do and will always ask you if you're comfortable before taking any shifts. read more

I had found Innovations Group while on a job search and had the pleasure of working with Roxanne Stuart. Within our 1st meeting she said she had the perfect job for me. Within 2 days, I had landed on a temporary assignment! I wouldn't have found the opportunity without Roxannes help. I have to say she's amazing. She's so easy to talk to and great listener. I had an interview with another recruiting agency "Alan. J Blair" the previous day. I had a horrible experience with them and almost didn't want to show up for my interview with Roxanne at Innovations. I am super super glad and grateful that I did go to the interview or else I would've never met Roxanne and her awesome team. I highly recommend working with Roxanne. She is caring and charismatic and made the entire process a breeze. Thank you so much Roxanne for all of your help! You are an "rockstar". I will absolutely refer her to anyone who may be in need of a job! read more

Full disclosure: I didn't talk to or meet with anyone. I only received auto responses "thanks for signing up", "we received your info" and shortly thereafter "we don't have any matches for you". Perhaps there aren't any matches, and that's alright. They don't seem to post many specific job descriptions, so they may not have what I'm looking for anyway. I was just really hoping to connect with someone as opposed to sending a resume into the abyss (which I do a lot of). Maven is the only company that reached out directly for a phone call, should anyone be looking to connect with a recruiter. read more

Roxanne is an absolute BLAST to work with, as well as a breath of fresh air! She ensures that her team is properly equipped with tools + resources to get you on the path to success. She is hard working, punctual, and has the personality to keep you going! I am so lucky to work with her. read more

I had been looking to relocate to the Bay Area for about a month on my own before coming across Laura Kent and Innovations. The few weeks that followed after have been truly life changing. Laura is by far the best & most professional recruiter I have come across. She is quick and responsive to email and always picks up her phone. She found countless opportunities as well as help me restructure my resume and prep for interviews. I cannot praise her enough and am very grateful I came across her Linkedin profile when I did. Highly recommend. read more

I just moved to San Francisco and was looking for a temporary role before starting graduate school. I'd never worked with a temporary placement firm before, but from the moment I went into the office and met Roxanne (head of the temp division), I knew she really cared about my and what was going to be best for my situation. She asked me very thoughtful questions about my interests and what I was looking for in a short term role. She was super communicative and responsible, working with an admirable sense of urgency. Within two weeks (and this was right around the holidays), Roxanne has a wonderful opportunity for me with an amazing company that was aligned to the type of work I was interested. Roxanne was always open to my questions and concerns, and I felt extremely supported throughout the process. What a wonderfully caring professional! Would definitely recommend! read more

If you are really looking for work and need a good paying (long or short-term) job fast--Innovations is the place. I'm an entrepreneur with an office support background and Id been struggling w/ money waiting for my business to get off the ground so i decided to do something i hadnt done since the early 00's--temp. Reluctantly I sent them my resume--that was on a Tuesday, by Thursday I interviewed with them and by Monday I was working at a well paid amazing company. This really saved me. Roxanne & Laura G are the best-- professional, supportive and always there when you need them. I worked two assignments with them with companies that were top of the line and paid more than I expected. I am now ready to open my own business! Thanks Roxanne and Laura G! I highly recommend Innovations and a Big thumbs up!! read more

Innovations was referred to me from a highly trusted resource, so I am sure that my experience was unique. My experience with the Innovations permanent team and Laura I. was very positive until I encountered Greggory Lawson, the then - temp recruiter. He is new to the team, was a former mortgage broker, and has no prior experience with recruiting / professional services. I want to warn Yelp reviewers what my experience was. (*** PS: Greggory Lawson - formerly known as Gregg Lawson back at Innovations, is now Vice President of Jersey Solar Las Vegas. ) To determine my hourly minimum salary for contract work (mind you, I have never been paid by the hour or done contract work until I was recently laid-off from a professional services industry) - Greggory Lawson asked me if I was on unemployment benefits and how much I was making per month. It didn't dawn on me at the time that as an interviewer and recruiter, he SHOULD NOT be asking a candidate that question because it is completely innappropriate and irrelevant to what my hourly salary should be. An individual's hourly salary should be based off what the job responsibilities are, their most recent annual salary, and their qualifications. Not how much they make on unemployment. But at the time, I was not thinking clearly and caught off guard. Greggory Lawson then proceeded to take out his calculator in front of me, divided that number by 4 weeks, and by 40 hours per week. Then he showed me the number and told me that would be my minimum salary for Innovations contract work. When I told him that I will not accept that for an hourly minimum, he told me that he didn't want to waste my time or his. Greggory Lawson's behavior was incredibly unprofessional and manipulative like a used car salesman. I decided to call and email Laura I. and tell her what happened during my interview, and ask if that was standard procedure of how the contract and temporary department determines a candidate's hourly wage. She said "Greggory Lawson is new and still learning, and that is not standard office procedure so she would advise him of this." Though I understand what it means to be green, I think there is a vast difference between being new, and being a condescending guy on a power trip toward vulnerable candidates. I appreciate that Laura handled this immediately, and appreciate her professionalism. She still continues to reach out to me about opportunities or leads, and I greatly appreciate that. However I would like to warn other candidates of working with Greggory Lawson in the future. I network quite a bit in the local San Francisco business community here, and remain well-connected with professional associations in various industries. We always exchange contacts and information - both positive and negative experiences we have had dealing with companies and recruiters. And I will not hesitate to share with these folks what my experience was like on the temp team at Innovations working with Greggory Lawson. Edit: 3/31/09: Carolyn E. below ironically is someone I met at one of the mixers I attended. She didn't realize it was me until I left her a VM about her review stating, "I don't know what Christine is talking about." I wasn't joking when I said I'm well-connected and network a lot in this city. read more

I actually found everyone I met at innovations to be extremely pleasant, and I have come to believe that they are reasonably sincere. Mr. Gundersen persuaded me to come in by explaining that I should be earning 40K or more a year by temping in the SF Financial District, which he almost made sound plausible. He was extremely patient with me while I angrily detailed problems I had had finding work or wanting to keep the work I'd found, and the tests he let me take were really OK; he said I did fine, but he also let me take them again later that day when I said I thought I had underperformed. None of these things was a problem for me. In and of itself, I also didn't have a problem with it when he laughingly dismissed my doubts about him actually finding me any work. Had he actually found any work for me these months later, I'd probably also still be taking it better that he laughed extra hard at the fact that I was working at McDonalds with my Master of Arts degree. Apparently he considered this job to be beneath me, but he still hasn't provided any substantive comparison for me between that job and any real options. Moreover; minimum wage is at least more money that all the jobs pay that he has ever offered me, combined (nothing!). Please understand, then, that I feel I need to be as fair as possible to these extremely nice people in providing the following summary of Innovations Personnel Services: Talk: Yes Action: No read more

It started off so well. I knew in advance that I would be moving to the SF Bay Area with no connections or network, so I reached out to a few recruiters with high ratings on Yelp. I sent my resume in and Jake responded promptly. We had a quick chat on the phone a few days after I landed and he scheduled an in office visit. Feeling very positive and hopeful, I thought things were off to a great start. The office visit was great, we had a good conversation in which Jake spent time getting to understand my experience, and the type of job and industry I was interested in. I left the building feeling very buoyed up and again, hopeful. It's a daunting task to completely start over anew in a city with absolutely no contacts, so I felt I was in good hands. Something must have happened after the meeting, or Jake decided he actually quite disliked me, because everything went south from there. We met in the middle of the week, and I received no positions for consideration by the end of the week. On Monday of the next, I sent him some that I'd scouted through LinkedIn as an example of what I would be interested in. He asked if he could approach those companies on my behalf, and would circle back with me at the end of the week. No word from him throughout the week, despite me sending an email asking if he felt my resume was up to par. No word from him on Friday regarding those companies. Sent him an email that following Monday and had absolutely no response either. I'm completely mystified as to what happened, as I was sure our interactions were courteous and professional. I definitely would have appreciated even a few words when he decided not to work with me. Thankfully I didn't put all my eggs in the same basket when job hunting, and won't put one in this basket again. read more

Overall I didnt have great experience with this company. I sent my resume in to Innovations PSI about a month before I arrived in San Francisco. Kurt responded to me almost immediately to set up an interview. At this point I was very impressed as no other recruitment consultants were willing to do this for me before I arrived. They had all suggested that I rather get in touch at a later point. Fair enough. Anyway, when I arrived at the interview, it was clear that he had forgotten about our meeting. He then looked at my resume and basically gave me the advise to register with other agencies. Between that and spinning me other ridiculous stories of how for a 1-2 day temping job is reviewed by the recruiter, it was apparent to me that I was not suited to their (very specific) needs. I was more than annoyed since I had given him the resume a month prior and he should've just rather directed me elsewhere at that point. So be warned, they specialize in the financial field and are very inflexible as to your specific needs. I would not recommend this firm unless you have a financial background. read more

Michele C. ROCKS! I haven't been unemployed for in over 10 years and this past month of looking for a job has been incredibly stressful. Interviews with staffing agencies over and over again...wanting the same information, filling out the same old forms... AHHHH! But Innovations and Michele were awesome. They have a beautiful office on California Street with very friendly staff. No, I didn't land my new job with the help of Innovations BUT Michele was the only Consultant/AE (out of probably 8 companies) that continually kept in contact with me, was always pleasant and the one that eased my mind saying that I will find something because I was a "great candidate." She even has a blackberry and would respond to my emails during the evening/weekend. I was very impressed with her. Unlike other staffing agencies I've recently dealt with, she didn't make me feel like I was wasting her time and that I was just there, wasting money on Bart fare, to help Jane Doe fill a quota. Bottom line: I HIGHLY recommend Innovations and Michele C. if you're looking for a job. read more

In the summer of 2010 I moved to San Francisco with only my resume to take me places. I had no connections in the city so the first thing I did was to reach out to several temp and employment agencies. I had several bad experiences with some highly rated agencies and then I found myself at Innovations and working with Laura Kent. Laura was personable and she definitely knew the market well. It was an absolute pleasure working with her. I ended up taking a position through another recruiter, which ended up being a terrible decision. I was bullied into taking the offer and quickly regretted it. Fast forward to 10 months later, I reached a point where I knew I had to get out of the hostile work environment I was in. I called up Laura and within a few weeks had an interview at a company I had interviewed with previously through Innovations. I was offered the job and Laura was there every step of the way. I only wish I had made this decision 10 months ago! All in all, I would 100% recommend Laura to anyone looking for an administrative position in SF or the peninsula. read more

I'm surprised at some of the reviews that have been written about this staffing agency. I haven't been with Innovations very long, but I work with Kurt Gundersen and yes, he is very pleasant. He's also very professional and gets his job done, within the limits of what's possible! Shortly after I applied I got placed as a temp receptionist at a financial firm in the city. It wasn't very long but it was a job and paid very well. And a week later, he emailed me again about another job opp he had found, as a temp with a video game company. I really liked that he had listened during our interview and knew what type of jobs would interest me. I had to turn that down unfortunately because I had another job, and he was very nice about it and wished me luck. Once I'm done with my current contract, I'll definitely be back in touch with Kurt! I think the main thing is, is that you have to approach placement with the right attitude. It's not always going to be easy, or perfect, but it'll be better than sitting around at home melting your brain with daytime TV. read more

My experience (with Jake) was similar to that of Mel L. When Jake called after looking over my resume he sounded excited to work with me. We scheduled an in-person meeting and it went well (although 30 min before the meeting was supposed to take place he texted me to say he needed to postpone by 2 hours). He said: -We'd work together to re-do the wording on my resume and fully emphasize my experience. -He thought I was a great candidate and would take me on as a client. He said he was really confident that he would be able to place me. Over the month we were in contact 95% of our interaction was me following up with him to get him to send me an email he'd said he would send several days before. He often talked about "being busy with executive clients" and did not make me feel valued at all. Although I feel I've done nothing to lose his respect, when asked about when I could expect the wording on my resume to be finished (he'd requested that I send my resume to him in an editable format) he sent me the following email: "No - I don't have time - I am not a resume writing service if that's what you need - I place candidates in jobs. I think you would be better going to find a resume writing service. Good luck." read more

Working with Roxanne was an absolute treat, I've never engaged with someone who was so excited to help me find a placement, even if it was temporary. In a time where everything is feeling less and less personal and the wants and needs of an employee are being shifted to the back burner, to have someone in my corner who would advocate for what I wanted was an absolute blessing. I couldn't recommend working with Roxanne enough. read more

Where do I even start.... Innovations is a really great recruiting company! I worked with Laura (direct positions) and with Kurt (temporary positions). Both of them provided a great experience! Although they did not always have positions for me, I really appreciated the fact that they always kept me updated and asked me to check in as well. They are both very understanding and I definitely felt that they always had my back when referring me to employers. I would definitely recommend Innovations and Laura/Kurt to anyone looking for a new job! read more

Laura is terrific. She is sweet and very personable. She follows up often and checks in to make sure you're still in the market, and if any of your criteria has changed. She cares about placing you in a the right company. I know it's been difficult in this economy, but I've asked to work with more creative-esque companies and that is exactly what Laura looks for for me. They don't just try to send you on a job you won't like --- they really make sure you'll like it! I really appreciate when a company puts your interests first. Kurt on the temp side is very nice as well. read more

Innovations has been getting me work consistently for most of the time I've been with them. When they weren't able to get me assignments as often as I wanted, they recommended that I also work with other agencies at the same time. They even recommended a specific company. They put my interests first and are exceptionally professional. read more

I worked with Roxanne for a handful of months and she was extremely responsive and diligent. She worked so hard to ensure I had all the info I needed, it truly seemed like she worked 24/7 which was SO appreciated. Truly a wonderful experience with Innovations and Roxanne read more

Innovations is an amazing company with such caring staff who look out for your best interests and vouch for you. Being a fresh graduate is already tough enough as it is, and with only one internship experience I was not having much luck. After applying to jobs on my own for five months and feeling discouraged, I reached out to Roxanne. Roxanne uplifted my spirits, as she believed in me so much and would offer me a few temporary assignments a week. During my temporary assignments, Laura (who deals with permanent assignments) would submit me for full time roles. What's great about Innovations is that they want to give you as many opportunities and options as possible, sending you to multiple companies for interviews per week! Laura really cared about my values and opinions, and helped me weigh out my options. Now I have such a great position and I couldn't have gotten here without the help of them! Highly recommend to anyone! read more

Hands down the best recruiting firm out there. They truly care about their clients and recruits. They take the time to get to know everyone personally. When job opportunities come up, they always have you in mind. I worked with Laura Kent when I wanted to relocate back to SF from Sacramento. Right after meeting her, she sent me a job description that was absolutely perfect. It was exactly the role I wanted. She set up an interview for me, and within a couple weeks, I received the offer and on my way back to SF. As busy as she is, Laura checks in me with me every so often, to make sure I'm doing well. She is someone who will always be there for you, even after she finds you a job. She's more than just a recruiter, she's a friend. read more

I don't always write Yelp reviews, but when I do, it's because they well-deserve it. I worked with Roxanne and Lou (Luigi) during my time with them, and their work and support has been spectacular! After my first meeting with Roxanne, in which she said she would "work [her] hardest for me", I have seen her do exactly that. She was understanding, fully transparent throughout the process of connecting me with different employers and companies, and open/willing to connect with me as well - as one human being to another. Not only am I grateful for her cheerful, optimistic demeanor and warm personality, I am also grateful that she indeed worked hard on my behalf and contacted me immediately with updates as needed. (If you are reading this, Roxanne, I hope your daughter is doing well!) During my time with Innovations, I was also connected with Lou, who was also spectacular in his work and followup. During my three interviews with a specific company, he called after each interview to check up and see how things went, and to offer advice or thoughts as I needed them. He was very much in control as he sought to provide a strong relationship as a third party member between me and the hiring company, and fought on my behalf many times as I had requests or concerns. Eventually, thanks to his help, I was able to get the job offer! Thanks Luigi; not sure if I said this often enough, but I appreciate your help during this whole process! TL;DR - Innovations PSI is great and did their best to support their clients! I will definitely keep in contact in the future. read more

I don't write reviews - but when I do, it's because I am INCREDIBLY impressed by the relationship I've had with the organization. As a recruit working closing with Laura Imus of Innovations PSI, she is truly an amazing senior consultant. She goes far beyond her call of duty, keeping in touch and ensuring both parties are reaching their full potential when looking for opportunities. Even with such a busy pipeline, she ensures to follow-up when new opportunities arise. Her commitment shines a light on Innovations PSI holding true to their value in keeping a great talent like Laura, that furthers whole company and team. Truly one of the best agencies to work with. read more

lets just go back 1 year ago in NYC..... Came to interview/vacation for 4 days because I wanted to move to SF. I interviewed AT 1 PLACE and the same day got a job offer. THANK YOU Suzanne Heske! I was in contact with her before I arrive to SF for interviews and she just got it! She really understood what I was looking for/needed and my faith to move with no job. I'm still at my job with good pay and I can't really complain. She was very professional. Its one of those things you say to yourself...THANK gosh I met her. If and when I ready to look again...TRUST me I will contact them. read more

After relocating to the Bay Area, I sought the help of Innovations PSI to find temporary work while I looked for a permanent position. Marion at the temp division was extremely helpful, and always had my best interest in mind. She was great at keeping me up to date on job opportunities, communicating the task at hand and always offered me positions that fit my needs. She offered a fair price for each position, and I would highly recommend that anyone seeking temporary employment seek her out. read more

I highly recommend Paula and Innovations PSI! Paula and Lindsey were an absolute pleasure to work with. Paula found me via LinkedIn and sent me a message that she would like to meet me. I had the opportunity to visit their beautiful office in San Francisco and the staff is very welcoming and friendly. We had a thorough chat about my career interests and she already had some great opportunities to present to me! They coordinated my phone interviews, which led to landing in-person interviews, which led to a same day job offer. This time frame was only 4-5 weeks long from the point she messaged me to me accepting the offer. That is QUICK in my opinion. Paula is truly amazing at what she does and I am very grateful she came across my LinkedIn profile. I am almost a year into my new job and she continues to check in with me once in awhile, which is very sweet and genuine of her. read more

I worked for many years as an Executive Assistant. Innovations PSI is what I would consider to be a top-tier agency. This is a vendor that I will definitely take with me to my next job. Roxanne Jow Stuart is kind, hard-working, and cares deeply about making the right placement. She has been a great advocate for me on all of my assignments. And the agency's clients are awesome and just great people. read more

This 5-Star Review is specifically for Laura Kent at Innovations. There are tons of employment and recruiting agencies out there, and a good majority of them have you formally register with them, only to have you disappear into their deep abyss of you-won't-hear-from-us-ever-again-good-luck-finding-a-job-on-your-own files. I'm always puzzled by the treatment of recruiters to job seekers. For example, on my own I get tons of responses when sending out my resume, and receive multiple job offers. When I have gone to agencies in hopes to increase my chances in finding a great opportunity, it often feels like a waste of time, since it generates nothing but *crickets-crickets*. Are these people even looking at my resume?! My experience with Laura Kent at Innovations was very different. She was able to connect me with a few amazing opportunities in a single week. She was very responsive, and really on the ball! Even though the opportunity I eventually went with I found on my own, I will definitely keep Laura's number handy in case I ever find myself searching for another amazing opportunity! read more

Unprofessional. They send 'fishing' emails and when someone replies because of genuine interest they don't even acknowledge the person. Mind you this is a reply that contains the person's personal contact number. Waste of time and again unprofessional. Be serious about your intentions! read more