Optometrist (Dr. Tannis Rode) in Red Deer has been my go to Doctor for several years and, after a…read morebit of a search, I followed her from her previous employer today to her relatively new position on the team at Iris Optical. I have nothing but good to say about both Tannis and her new practice at Iris Optical in Timberlands, Red Deer. Her, the reception, and the techs at Iris impressed me with both their extremely thorough eye examinations and friendliness. Once my examination was complete, Valerie Cerkownlak (Manager) helped me pick out new glasses, and her suggestions and honesty in helping me choose frames for both regular prescription glasses and prescription sunglasses was invaluable. I take this opportunity to readily and highly recommend Dr. Rode and Iris Optical. Eric Sanford

Always love it when professional services have days when they are open late as it's hard as another…read moreprofessional to get time off to deal with health stuff. I got an appointment at 6:30pm which allowed me to get home from work and change before leaving for my appointment. Service was super nice and amazing that they finally implemented a new technology instead of getting shot in the eye with a puff of air! Got my new glasses within a week and fantastic that they provide free cleaning of your current pair while your there.

Amanda and Shantelle are amazing! Great service, great prices and great staff! I am so happy with…read moremy new glasses

I have a busy schedule so the front staff need to communicate better for bookings. I called three…read moredays in a row trying to schedule an appointment for a contact lens fitting. I understand them being too busy, the confusing part was they gave me a different quote and different timeframe each time I called. Maybe they didn't understand, but then I feel they should be able to ask questions or explain to me why they were confused. Finally 3rd day of calling I got an appointment but it was booked at a different time than I thought. Optometrists and assistants that help fit glasses were very friendly and helpful. But booking was a confusing nightmare. Maybe I talk too fast? Or don't know what kind of appointment I need. But I still feel they should be asking questions to figure this on their end.

I opted into the plan where you give them money to have your lenses replaced within a time frame. I…read moreguess I missed the timeframe and because of that, I could not receive new lenses or my money back. So, essentially, they just took my money without any service attached. So, theft. I understand that I am responsible for getting the lenses ordered, but why do they get to keep my money? The receptionist was very rude about it and just "Hid" behind "Policy". I guess it is their policy to keep your money without service.

Unlike reviews of restaurants, this one requires a different approach, as we're dealing with…read moreschooled professionals, not short-term servers. Your experience could very well be much different than mine. Firstly, I believe they have the average fees one would find at most optometrists. Not sure about their frames though, as I only ever bought one pair there. I can't give them more than three stars though. The reasons? First off, I found their reception to be very hit and miss. I had several situations where I had to correct them on information that should have been correct in the first place. And when there was an issue with my vision that required that I go see a specialist, the one they wanted to send me to involved a three-month wait, with NO courtesy call to remind me. Three months is a long time in when I worked in an industry that involved schedule changes that couldn't be altered (due to circumstances I won't mention here). Also, I have astigmatisms in both eyes. The optometrist I saw there decided it wasn't bad enough for me to require toric lenses. So my vision has been less than perfect for the past 8 years. I went to a different place earlier this year, and they recommended toric lenses. I'm wearing them right now. MAN, it's nice to see this sharp again. Your vision should always be AS GOOD AS POSSIBLE.

This is the worst business I have ever dealt with. The manager scratched my lenses by rubbing them…read morewith a dry hand towel, He then rubbed the lenses together as he put them in a plastic bag!!!! When ordering them, the woman helping me was anything but helpful due to it being government coverage. 3 employees stood 10 feet away in an empty store LAUGHING as I was discussing these issues with the manager. Absolutely disgusting treatment. I was discriminated against and treated very poorly.

Hard to believe anything 'bad' about this wonderful optical business next to my wonderful…read moreoptometrist !! I came in wanting all-plastic glasses and left with beautiful, Bulgari, frameless, all-options, probably my last glasses thanks to Chris ... so happy with them. Then just months after their warranty ran out, I was being rushed by a friend whilst cleaning them and handled too roughly and broke an arm -- cost $500 yikes !! Kayleigh went to bat for me and Bulgari Co. covered replacement free of charge, thank goodness. Then this summer I wasn't going to take them whilst camping due to their delicate but gorgeous frame but decided to and broke an arm off when I placed them on top of my car seat. I was heartbroken but Kayleigh AGAIN went to bat for me having them fixed in-store. I am a low-income senior so what a relief. Like surgery, I found caring is so important after sale and Consumer's Optical is outstanding in my experience in sales, staff, and after-care. I would definitely recommend them to anyone.

London Drugs has so many things in it...some healthy options as well. Love the pharmacy and the…read morefact one is always treated with respect by the staff. One of my favorite stores in Red Deer!

I just have to say, the computer/audio-video department at the Red Deer store has a team that never…read moreused to appear phased when asking typical questions as well as a few head-scratchers. But in the past six months, not so much. In fact they were completely unhelpful the last couple times I've been in there. While they sometimes come across as a bit surly, you can still get the more mundane shopping done without irritation. This is based on many visits there. And prices are reasonable.

Found the staff to be quite polite and professional.Worked with my insurance and also fixed my…read moresmile giving me confidence again. I never leave reviews but felt this time it was a service I truly appreciate.

I switched to this local pharmacy after I retired because it is a few minutes walk from my home. I…read moreuse it primarily for prescriptions, vaccinations and advice. The pharmacist is very knowledgeable and willing to find answers to any questions I may have. Sometimes he has saved me a trip to the doctor by providing effective advice or a prescription for a minor problem. The pharmacist knows my name and feels like part of the neighborhood. They also stock a broad selection of the usual drug store staples, but retail does not seem to be their emphasis. The shelves are clean and stocked with quality products. Their real strength is in meeting your need for a friendly professional pharmacist. And, so far, no long lineups. I couldn't be happier.

My local pharmacy is always an absolute pleasure to deal with. The pharmacist is incredibly…read moreknowledgeable and goes above and beyond to help with anything you need. No matter what the question is, he takes the time to explain things clearly and always does it with a smile. It's rare to find such a friendly and professional service these days--highly recommend!

I've always found the staff helpful and accommodating. The pharmacists as well. It's so nice to…read morehave a neighborhood drugstore and it's interesting to browse through all the imported selections.

Quaint and friendly local pharmacy. Sadly the original Canada Post lady, Doris, has departed. Since…read moreher absence they replaced her with a cold condescending woman that knows little of the postal services and has actually made suggestions of which in the end costs more money. I will never again attend this postal outlet, based entirely on the incompetence and rude behaviour of this Canada Post replacement. Bye,...not buy.