Super convenient with 24/7 access! Staff is great and the facility always feels very clean and saferead more

I have had a storage unit at the Hudsonville location for a couple years. I recently signed up for…read morea parking spot in Byron Center and have had some safety and security concerns. The previous manager (no longer there) was great to deal with and handled my concerns. The new staff since last fall however is very hard to deal with and can't answer my questions and get a basic lease set up and match the quote /price promised(first month half off). Overcharged and they can't fix it. Management has no real authority to make things right. They sure can auto bill and overcharge, but refuse to make it right. Disgusted with the staff. The storage unit itself is nice and secure and average price range. Another side note - we are expected to keep our unit clean and move out clean. Well... we moved units on a last minute necessity over a weekend. The new unit was found dirty and piles of dirt all over. I mentioned it to the manager the next Monday and once again, they did nothing about it. Quite disappointed the standards are not consistent and you can't communicate or get things corrected with office staff. There was a computer system change over the winter. I was overcharged and accidentally billed on a daily basis for a week and they would not refund... just kept updating a new balance incorrectly for the next month. Finally got that fixed after a couple weeks.

This service was amazing. The lady who managed it was always helpful and I had no issues with the…read moreunit itself. The unit was easy to find and surrounding areas were well lit. I do recall having a little trouble finding the facility at first but the location is convenient being near I196. A huge plus was that the rates were really affordable. Added note: If I remember correctly, there was a platform (within the unit). I didn't expect that but it was nice knowing my stuff was safer, from water damage, being off the ground.

We just moved to Michigan and needed storage quickly. I called or emailed many places. Stephanie at…read moreEverKept was the best. She was friendly and helpful. The facility is nice and clean. They have trolleys by each door that make moving in easier. I am so glad we found this place.

From the owner: We offer five superior self storage facilities, each offering climate controlled units, great…read moresecurity features, and unrivaled customer care. Let us help you get started with the perfect solution for your storage needs today!

I used Mini Storage Depot for a few months shy of a year and have had no problems whatsoever…read more I had a somewhat unique need for my storage space, which I explained to the property manager, Kim, when first inquiring about using their facility. She was great about finding a space that met my needs. The facility is great. It's a mini storage, so it's pretty simple, but I was confident that my property would be safe and secure under their watch, which it was. I never had any problems. When the time came that I no longer needed the storage space, closing out the contract was simple as well. If I need a storage facility again in the future, I wouldn't hesitate to return to them. Kim has been great to work with from start to finish.

I highly recommend this storage facility. It is newer and and was convenient to access. I stored my…read morecar and items inside a unit there and was impressed enough to write this review. They have a strategic camera system in place and the staff was great.