Super convenient with 24/7 access! Staff is great and the facility always feels very clean and saferead more

I have had a storage unit at the Hudsonville location for a couple years. I recently signed up for…read morea parking spot in Byron Center and have had some safety and security concerns. The previous manager (no longer there) was great to deal with and handled my concerns. The new staff since last fall however is very hard to deal with and can't answer my questions and get a basic lease set up and match the quote /price promised(first month half off). Overcharged and they can't fix it. Management has no real authority to make things right. They sure can auto bill and overcharge, but refuse to make it right. Disgusted with the staff. The storage unit itself is nice and secure and average price range. Another side note - we are expected to keep our unit clean and move out clean. Well... we moved units on a last minute necessity over a weekend. The new unit was found dirty and piles of dirt all over. I mentioned it to the manager the next Monday and once again, they did nothing about it. Quite disappointed the standards are not consistent and you can't communicate or get things corrected with office staff. There was a computer system change over the winter. I was overcharged and accidentally billed on a daily basis for a week and they would not refund... just kept updating a new balance incorrectly for the next month. Finally got that fixed after a couple weeks.

My husband and I came in to buy a Husqvarna 350 BT leaf blower that was on sale. While we are…read moretalking to one of the salesmen and standing right in front of it the owner/manager sells it to someone else that had just walked in. Never asked us anything. That was wrong and very rude. Then offered to sell us another model for $130 more than we had to spend. Very disappointed and needless to say would not recommend these poor business practices to anyone else. Sad that your "manager" is so cutthroat that he sells product right from under other sales people. What happened today was wrong and rude to more than one person. You have lost at least one customer and possibly more. This is one recommendation/ review that will not be favorable.

Great selection of items to rent. The staff is friendly, helpful, and willing to work with you.read more

Very helpful and friendly staff willing and able to answer all my questions and help with any…read moreneeds. This facility is easily accessible and super clean.

Lowest prices, helpful staff (on-site), clean units - would recommend! If you are looking for a…read moreplace to store stuff, start here.

great location hands down! Amanda was amazing to work with and the facility was spotless!read more

Not climate controlled, poor communication on issues. Restrooms filthy with trash in the entrances…read more Avoid this storage facility, they'll tack on insurance onto your payment because "we think you need Insurance" ......Previous owner EverKept ran it better, too bad.

We booked DADS to move our heavy things from a second floor condo to storage. Glenn (owner) was…read morevery easy to deal with and estimated the likely cost of the project right on. Our two movers, Kai and Kaiden (sorry if I misspelled your names guys!) were great - very efficient, friendly, and respectful of both us and our property. The next step in our journey will be to move the stuff out of storage into our new home (still looking!), and we will not hesitate to hire DADS for that as well!

Showed up on time called ahead and moved 2 storage units to house very quickly and made sure we…read morewere satisfied

I used the newly built Integrity Storage units and they were extremely clean. The staff were very…read moreattentive and kind and the property has cameras and I have never had any issues with this company. Not only will I refer this storage to others, If I need another storage this is where I would go. Thanks again Integrity!!!

Big Brother made our moving experience very easy. They showed up on time & handled everything for…read moreus! I highly recommend!

WOW! So..... Do you…read moredo vehicle safety inspections? If so what kind of cracker jack mechanics do you use? Every tire was low, the front passenger should have been replaced some time ago, steering wheel shakes like a brick in a dryer, oil wasnt reading on the dipstick, trailer tires were also low (all of them unless they are only suppose to have 25 to 30 psi)(sticker says 65),Got to have the steering wheel at 10 o'clock to keep it straight(ish), transmission is definitely due for a inspection hard shifting first and second but slips coming out of third, tow haul button does not work (so that's nice). Truck will barely get up to speed going down hill. I'm heading to West Virginia... pretty hilly state, I'm sure it's going be a blast. I was a delivery driver for more than 4 years and have driven more box trucks then I can remember. But I guarantee that this one I WILL remember, don't be proud of that. If I knew my move was going to go like this I wouldn't be moving. This here is one customer that will not be a return customer. So all in all thanks for the headache. BUT THE A/C does work at first I was hesitant in using it figured a rattle snake would jump out at me if I turned it on or something along those lines.

Everything went beyond well. From initial contact thru close of sale, transfer of our belongings…read morefrom old coach to new coach, paperwork and all follow-up; all was perfect. It went so well, we felt like staying, family and kids so helpful and friendly!

We bought a Rv on consignment from here. It's a family owned business. They were very friendly and…read moreeasy to work with. They made sure we had everything we needed and time to transfer our belongs from our rig ti the gently used one were purchasing. I cannot say enough about their beautiful facility. Everything is clean and neat. Very organized business. They do have plenty of inside storage for boats & rvs. Have a great system. I would definitely use them again.