This facility is friendly, easy to communicate with, and the facilities are in great shape!read more

I would give this place 5 starts. It's clean and well lit. The office staff is kind and very…read morehelpful. I would definitely recommend them.

Super convenient with 24/7 access! Staff is great and the facility always feels very clean and saferead more

I have had a storage unit at the Hudsonville location for a couple years. I recently signed up for…read morea parking spot in Byron Center and have had some safety and security concerns. The previous manager (no longer there) was great to deal with and handled my concerns. The new staff since last fall however is very hard to deal with and can't answer my questions and get a basic lease set up and match the quote /price promised(first month half off). Overcharged and they can't fix it. Management has no real authority to make things right. They sure can auto bill and overcharge, but refuse to make it right. Disgusted with the staff. The storage unit itself is nice and secure and average price range. Another side note - we are expected to keep our unit clean and move out clean. Well... we moved units on a last minute necessity over a weekend. The new unit was found dirty and piles of dirt all over. I mentioned it to the manager the next Monday and once again, they did nothing about it. Quite disappointed the standards are not consistent and you can't communicate or get things corrected with office staff. There was a computer system change over the winter. I was overcharged and accidentally billed on a daily basis for a week and they would not refund... just kept updating a new balance incorrectly for the next month. Finally got that fixed after a couple weeks.

We are always impressed with our experience at West Michigan Rv. They are knowledgeable, so…read morethorough, always helpful, and friendly. Most recently we had a last minute issue with our rv water heater. We called them, and even being extremely busy that day, they had us send a picture of our issue, and made the repair that day. Not only that, but the charge came in far less than originally quoted. I value that honesty. They've earned their five stars.

West Michigan RV is THE BEST place for RV repair or storage. Customer service is the gold…read morestandard. They went out of their way to get us in quickly, even though they were quite full. Their prices are fair, and their attention to detail is remarkable. Over the phone they are very friendly and pleasant to talk to, and very professional. Very few businesses have customer service as top notch as West Michigan RV. We were so impressed. I would drive many miles to have only these guys work on our RV. We are customers for life.

Very helpful and friendly staff willing and able to answer all my questions and help with any…read moreneeds. This facility is easily accessible and super clean.

Lowest prices, helpful staff (on-site), clean units - would recommend! If you are looking for a…read moreplace to store stuff, start here.

We booked DADS to move our heavy things from a second floor condo to storage. Glenn (owner) was…read morevery easy to deal with and estimated the likely cost of the project right on. Our two movers, Kai and Kaiden (sorry if I misspelled your names guys!) were great - very efficient, friendly, and respectful of both us and our property. The next step in our journey will be to move the stuff out of storage into our new home (still looking!), and we will not hesitate to hire DADS for that as well!

Showed up on time called ahead and moved 2 storage units to house very quickly and made sure we…read morewere satisfied

Highly professional. A no-nonsense retailer. I drove 2 hours away from my local dealer to buy…read morefrom Scott. He gave me the best price without even haggling, and he didn't even demand a deposit. Every employee was courteous and helpful. In fact, they seemed so genuine that I even asked the bad review they received from a lady about the snowblower. I found out that this lady only told them to replace the pull cable and then she discovered that it wouldn't run because of the carburetor. (This is why you should let the service people determine a root cause.) Due to the extreme age of the blower and the cost to repair a $200 snowblower, they recommended she just purchase a new one. Apparently, this made her furious. I'd like to know if she did repair or went and bought another one anyway. No one at Walters knew I would be writing a review, but when I have the opportunity to work with knowledge, helpful and professional people I always make sure to tell others.

My husband and I came in to buy a Husqvarna 350 BT leaf blower that was on sale. While we are…read moretalking to one of the salesmen and standing right in front of it the owner/manager sells it to someone else that had just walked in. Never asked us anything. That was wrong and very rude. Then offered to sell us another model for $130 more than we had to spend. Very disappointed and needless to say would not recommend these poor business practices to anyone else. Sad that your "manager" is so cutthroat that he sells product right from under other sales people. What happened today was wrong and rude to more than one person. You have lost at least one customer and possibly more. This is one recommendation/ review that will not be favorable.

great location hands down! Amanda was amazing to work with and the facility was spotless!read more

Not climate controlled, poor communication on issues. Restrooms filthy with trash in the entrances…read more Avoid this storage facility, they'll tack on insurance onto your payment because "we think you need Insurance" ......Previous owner EverKept ran it better, too bad.

I work for a local home builder, we hired Short Kingz for a smaller "Junk Removal" project because…read moretheir rates were more reasonable than the competitors who quoted the project. Our owner was so impressed with price and service, now we recommend Short Kingz to move our clients into their new home if seeking services. Friendly, Professional, and Very Reasonable. I would recommend Short Kingz again!