The staff here are the greatest and help you in anyway . Dr. Kramer is the best Dr. around.He will…read morehelp get what you need and will give you his advice on how to save you money. He really cares about his patients

I like how fast they check in even though its a bussy place. I come here at any given time and day…read more I can always feel safe here. It is waaaaaay better than going to the ER and way cheaper. I love the treatment staff give. If the concern is really something they cannot handle they are honest and refer you to the ER across

you guys literally answer the phone say "please hold" and never pick back up. i had a rapid test…read moredone 4 days ago and was told i would have my results in 4 hours.. well its been 4 days and nothing but having me hold for an hour over and over again for no one to pick up you guys are awful do not go here!!!!!!!!!!

Highly recommend this clinic. Each staff member is highly educated about anything you could think…read moreof. Very friendly as well. Another huge plus is they are transgender friendly!

I only came to this Planned Parenthood location because my regular gynecologist was closed, and I…read moreneeded care as soon as possible. Unfortunately, the experience was very disappointing. The only people who were kind and respectful were the nurse practitioner and the medical assistant. The front desk staff, however, had a very nasty attitude and made me feel uncomfortable from the moment I walked in. While the nurse practitioner was polite, there was a major lack of communication when I was given medication. I was not told about possible side effects, how to take it, or what to expect. I had to ask the medical assistant for help, and when she offered to bring the NP back so I could get clarification, I was essentially told to just read the label. For a medical setting, that level of care and guidance is not acceptable. When you're seeking urgent reproductive or gynecological care, you should feel supported, informed, and treated with compassion. That was not my experience here. The lack of bedside manner and poor communication made an already stressful situation worse.

Amazing service always on time Dr Fernandez the best…read more Been with them for a long time. Customer service used to be a 100% but has gone down to 80% but not the doctors or nurses staff fault. Dave

I waited weeks for an appointment with an Orthopedic doctor at Kaiser Indio, only to have them call…read moreme the day before and cancel it. I asked to be re-scheduled and they gave me an appointment with the doctor's Physician Assistant, a young man named Eduardo Ronquillo. He didn't look at my knee at all, in fact he didn't come within 6 feet of me. He didn't ask whether I had pain, didn't look at the swelling. He stood behind his computer and brought my x-ray up on the screen. To every question I asked he responded with derision. Someone (perhaps my primary care doctor) had told him I was interested in a knee replacement. He seemed to think it was his job to ridicule both me and the idea that I would want this operation. Mr Ronquillo was the most hostile medical professional I have ever met, and the least competent.

I had a very disappointing telehealth appointment with Dr. Samuel Amoako. During my appointment, I…read moredid not feel that I was treated with the compassion, patience, or respect that I would expect from a mental health professional. I came prepared with medical information and documentation that I felt was relevant to my care, but I did not feel that he was willing to review or meaningfully consider it. I was also misgendered during the appointment, which was particularly upsetting and made me feel uncomfortable and disrespected as a transgender woman seeking mental health care. Overall, I found his communication to be rude and dismissive, and I did not feel that he was willing to work collaboratively with me regarding my concerns or treatment. Mental health care requires compassion, respect, and sensitivity, especially when patients are already going through difficult circumstances. Unfortunately, that was not my experience during this appointment. Based on my personal experience, I would not recommend this provider, and I hope he takes steps to improve how he communicates with and supports his patients.

I haven't even gone yet and I'm already dreading it.. mind you I have anxiety. I tried to schedule…read morebased off a referral just to be told my insurance was inactive so I call my insurance to confirm I'm active. After having confirmation I call 3 times just to be put on hold and that no one can take my call? Even though someone answered and asked if I can be put on a brief hold. This place is support to help mental health not stress you out more.

Had a little accident while walking my dog Bentley slipped in some water, fell back and hit my head…read morehard. It was time for a visit to JFK Memorial Hospital emergency room. I was bleeding pretty good. My wife was upset. Had a towel around my head when I walked in Judah one of the nurse receptionists asked a few questions, told her I was on a blood thinners and she got after it after that. They brought a wheelchair out, took me to the back for a CAT scan of my head. No waiting around the service I received was outstanding all the staff the two nurses that helped me, Jamison and Adrian were awesome . Chet Baker the busy ER doc was fun professional and fantastic as well All the staff were super. the good news is no damage no bleeding in my head just three staples needed. Dr. Baker put those in, first time I've ever had staples and they hurt. I'm good thanks to super care JFK Memorial emergency department. In at 9:45pm home at 12:45am

I fell down stairs and fractured my back. The ambulance company said we have to take you to JFK…read moresince it is the closest hospital. I said NO that place is a dump, I want to go to Eisenhower. The paramedic said JFK has an outstanding ER, better than the other hospital and it is a Level 1 Trauma hospital. JFK is run down, the entrance to the ER looks like it's located in a 3rd world country, terrible. The ER waiting room is even worse, tiny, old chairs and honestly looks like a set in a NYC movie, crummy. The care I received was FANTASTIC! The ER is really small, 10 beds, is screaming for a remodel and more space, the staff is packed in there. The nurses, the orderly that took me for the Cat Scan, the female doctor, they were all wonderful. I was lucky to be placed in a storage room where it was quiet and not the main ER space. I had a good experience, but it's difficult to recommend a hospital that is so shabby and run down. I hope the building is remodeled and updated because the ER staff is top notch.

I will never come back…read more "That's ridiculous that they only have one doctor for so many people. They put me in a little room for 45 minutes and closed the door, waiting for 45 minutes. I had to open the door to remind them that I was there. The 'nurses' were just walking around, talking to each other and a guy in blue scrubs. Finally, after another 45 minutes, the doctor showed up." Let me know if you'd like any further adjustments!

Had an amazing experience Selena at the front desk was incredibly efficient and kind. Came in…read morebecause my son was sick and had a chronic cough, Dr Eduardo was very kind and helpful taking care of my son. My son cheesed the whole time. Overall a 10/10 experience.

Fast service, friendly staff. Came in as a walk-in left as a new patient!read more