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    Centro Medico Coachella

    5.0 (1 review)
    Open 7:00 am - 5:00 pm

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    13 years ago

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    Centro Medico Coachella

    Centro Medico Coachella

    2.7(7 reviews)
    0.1 mi

    If I could give this health center a zero, I would…read more The staff is extremely rude, ignorant, and lazy. I had an appointment at 10:45AM, I arrived on time and yet it still took them 45 minutes to see me. I saw other guess walk in after me stating they had an appointment after my time and they STILL WERE SEEN BEFORE ME! The staff is very unprofessional as well. The two ladies sitting at the front desk are having personal conversations, making me wait for their conversation to end so I could hand them my paperwork. Once I was finally seen, I went in for a urine sample for proof of pregnancy and the lady was extremely rude. I am trying to ask her a question and she is walking extremely fast, making it difficult to communicate and keep up. She also took a blood sample and didn't even tell me what it was for. So now your clinic has my blood in the lab for WHATEVER REASON! Nurses shouldn't be allowed to just draw someone blood and not tell them what it is about. My visit has finally came to an end, and the receptionist schedules me another appointment. She is very ditzy and I feel that she shouldn't be the face of your business because she seems like she struggles to comprehend ANYTHING! She first hands me my appointment card for, and as I am walking out the door she calls me back and tells me she mad a mistake. The mistake was she scheduled me the day the nurse Angie was off. Then she blames her mistake on being new. So now I have new appointment on June 26th, 2020 @ 8:30AM with Angie. I NEVER RECEIVED MY PHONE CALL APPOINTMENT. I never received my phone call, so I call the office on June 26th around 10AM, informing the staff that I never received the phone call. So they place me on hold and inform me that they cant find Angie so they will forward me to her voicemail. Hours goes by, so I call the office back because I haven't heard back from Angie, the staff then tells me "oh she is off today". I call the office back on the following Monday and ask to speak to Angie because I still haven't heard anything from her. Once again Angie is NOT IN THE OFFICE. So I call the following day (Tuesday) and ANGIE STILL ISNT THERE! So I carefully listen to Angie voicemail, and she is "out of the office" Tuesday-Thursday. So I left another detailed message and I stated in the message numerous times that this message is urgent BECAUSE I AM PREGNANT AND THIS IS PRENATAL SERVICE! Til this day July 8th, 2020, I still HAVENT HEARD FROM ANGIE. I had a HORRIBLE experience with this health center. I will notify my health insurance and let them know that services wasn't really provided. All you did was take a urine sample that is it. I will also inform my insurance how this company draws blood and doesn't tell you what it is for, and I refuse to let them pay for that service.

    My first experience here was terrible. Staff is extremely rude as if they do not even want to be…read moreworking there. They barely even greet you. I let it slide because the pediatrician was actually really great. The next visit I had, the same from the front staff at the clinic part. Haven't been back in about a year. The website says they take walk-ins, so I thought ok maybe I'll try it since it's an emergency. Got there this morning, no we don't do walk ins and before I could even ask the lady says and we're already booked up for appointments. Ok booked up until when? Today? The next six months? It was really as if she didn't even want to help me or answer any of my questions and this was all at 7:30 in the morning. The front desk staff seriously lacks in customer service and it has not gotten any better. The rudest front office staff for a clinic I've ever experienced.

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    Anderson Albert R III Family Practice

    Anderson Albert R III Family Practice

    4.0(5 reviews)
    6.4 mi

    Don't ever believe any of the negative reviews about this physician and his awesome staff. Dr…read more Anderson is very personable, listens to everything you say and takes the time to discuss treatments and medications. He's always guided me to the very best of health practices. Eddie, his scribe, is also quite approachable and always takes the time to listen then enter your concern/s into their database so that the doctor can follow up with you. If Dr. Anderson sends you out for lab work, you can rest assured that he will personally contact you within a few days to follow-up and discuss your lab work with you. He's up to date with new medications and treatments and if he needs to refer you to a specialist he takes the time to explain why he needs you to go. His front office staff, including the super Maria, answers your call promptly and professionally. I had the occasion of missing a prescription as the pharmacy messed it up and Maria handled it adroitly. His other office staff also treats you as a patient overwhelmingly professional and courteous, as I've never ever had any problems with them despite the fake reviews I've read. So, if you are seeking a compassionate, knowledgeable medical group, then Dr. Anderson and his staff deserve your call.

    Great guy Dr Anderson & Job Lopez is super, but the office staff up front is terrible. Need better…read moretraining. They do not listen, talk over you, put you on terminal hold & then hang up on you! I would fire or retrain persons handling reservations.

    Centro Medico Coachella - urgent_care - Updated May 2026

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