I can not recommend Dr. Russell and her team enough. I found this office because I delivered my…read moresecond child at JFK and the pediatrician that evaluated my newborn was from this group. My husband and I were so impressed with how good he was with our little one and how thorough he was with us, so we decided to schedule our son's newborn checkup with UCR. I delivered my first child at Desert and we have seen 3 different doctors in the Valley so I feel like I've had experience with other pediatricians, none of which are as professional and kind as the team here. I am so impressed with Dr. Russell, she is so attentive, gentle and caring. She is also so thorough when answering our questions. We also love her staff, Jessica and Renee help care for our LO too and they are just as sweet as Dr.

find somewhere else can't get your children that are current…read morepatients in for 6 months. denied accepting my 3rd chold ( newborn) after first 2 are already patients. complete joke of a facility

This facility hours helped us so much from having to go to the e.r. our daughter is autistic so the…read moree.r. is very hard on her. She felt more comfortable here, even though she is terrified of doctors, this was more comfortable.

Before my visit, I called to confirm that this urgent care facility accepted our insurance. I was…read moreassured that they did. When I arrived, I inquired about our insurance coverage again. Unfortunately, they were out of network and hadn't informed me beforehand. It's ultimately my responsibility to be aware of my network, but here's the kicker: my daughter was seen by the doctor for a mere two minutes before he informed me that she needed to be taken to Loma Linda Children's Hospital because it was a serious issue. We immediately drove to Loma Linda Children's Hospital and waited in the emergency room. After a thorough examination, the Loma Linda doctors sent us home, stating that she was 100% fine. They simply said, "I don't know what kind of doctor you took her to, but she's fine." As a result, we are now responsible for paying $300 for a two-minute visit, a scare that led us to believe there was a serious issue, and not to mention the five hours of travel and wait time at Loma Linda.

I am seeing her for chronic concussion treatment. TBI 6/30/78. At the time I was in bad shape,…read morecrushed in my car. Primary focus was acute visible injuries. I have tried finding care. Professionals over the decades felt I had advanced as far as possible. Fast forward 47 + years enter Dr Bender. She is most extraordinary though it is what I would want our medical team members to model. She is tough yet thorough. Thrilled I finally am getting attention my TBI needs. Honestly I feel a difference and this is mid Nov 2025 first visit. She wants me in sooner. I return every other month for check up. She deserves 10 gold stars I can give her 10 here

I didn't know doctors like this even existed. Immediate lab work in office? Why don't all Dr's do…read morethis? To know immediately, all your basic blood work stats? Crazy. Dr. Bender literally goes through your ENTIRE medical history. Diet, labs, medications... everything. Took awhile to get an appointment (as a new patient) but I now understand why (they take the time to request all your records and then actually read them?!) and she is SO worth the wait. I've never had an appointment where my list of issues and questions were so completely and throughly answered. Printouts... homework and goals set. Very nice, clean and organized office. Frank, (the office manager/medical assistant when needed) was a pleasure to speak/work with. I think I'm still a little in shock over my appointment. Seriously. It was that amazing.

We have been coming to see Dr. Coit since our son was just born. Over the last 15 months, Dr. Coit…read moreand his awesome staff have taken the best care of us. Kara, Holly, and Olivia are always pleasant and incredibly helpful. Kara has even taken time in her off hours to help answer basic questions for us as concerned new parents . We have been so appreciative. As new parents, it has been so nice and reassuring to have such a loving and supportive staff for those times where we've been worried. Dr. Coit has been wonderful since the moment we met him. As the daughter in-law of a retired physician, it gives me confidence to see a doctor like Dr. Coit who has decades of experience, knowledge, and pleasant bedside manner. We are very grateful to have found him and his staff and look forward to having our son grow up under his care.

I find the previous review funny because regarding my child's health, it is all about the doctor…read moreand not their staff. The office could be in the back of a taqueria, and the staff could all be part of the witness protection plan, but if the doctor is spot on then that's the one for me. When looking for a pediatrician, Dr. Coit came highly recommended by local doctors and nurses at both Eisenhower and Desert Regional. Many of them told us that Dr. Coit would be the only doctor that they would choose. Our son has been seeing Dr. Coit for 4 months and we could not be happier with both the care our son gets, and the education we get as parents. He takes the time to answer all our questions and even answers the questions we do not know to ask yet. My son's circumcision was painless, at least for us, with no complications or any of the horror stories you hear about. The procedure, done at his office, was quick and easy, and our son was back peeing on mom with glee in less than a week. Picking a doctor is tough, but for us, picking Coit was the right choice. And deep down I'm glad it is on the Eisenhower campus and not in back of the Red Onion.

Dr. Carino has recently moved locations (just across the street from where she has been doing…read morebusiness for the last 15 years). The new facility is great! They've added a well-child waiting room and the rooms are much bigger. The staff is great as always. Highly recommended. The JFK Hospital is right next door, too!

I just love every experience we've had at this doctors office! I met dr villarasa when he performed…read morea small procedure for my son, and I liked him so much, that we switched pediatricians! He is so nice, as well as Dr Hernandez and the PA, I forget her name at the moment. The other staff is very nice as well. I've never had any issues with any of them. I've never had any issues getting appointments, and they are pretty good about fitting same day sick appointments in. The office is always clean, they have a separate 'sick' waiting room, which I really appreciate. The wait is normally very quick and we're in and out!

Dr Villarasa was on call when my son was born and we liked him so much we switched pediatricians…read more He is very nice and professional and my kids enjoy seeing him. There is a well and sick entrance to the office which is nice. Staff is very nice and we can always call in and get an appointment. Walk ins are not allowed so for the most part appointments are on time. Tv plays disney movies in waiting area which is nice but there is limited seating (10 seats). Office is clean and there are two restrooms for parents/kids to use.

We have been coming to Dr. Srey for almost 3 years now. She sees all 3 of my kids…read more I have never met another pediatrician who truly cares about your family and listens to your concerns. Dr. Srey is a gem.

This practice is the MOST uncommunicative practice I have come into contact with. Given that they…read moreare pediatricians, their lack of communication is particularly egregious. My nephew and his parents have been seeking care from the Dr. for more than two weeks for a very sensitive issue, and has been given the run around every time. The office staff has been as helpful as they can be, but there is only so much they can do because they aren't THE DOCTOR Somehow, she cannot be bothered to return a call within two weeks, but magically responds to a negative reviews in one hour. By ACTIVELY ignoring our pleas for help, she is denying my nephew medical care! This practice cares about its reputation, NOT its patients. Seek medical care ELSEWHERE.

Love Dr. Pumphrey! He is so helpful with any questions or concerns I have about my kiddos. Office…read morestaff is incredibly as well, never had any issue scheduling appointments or getting referrals done. Highly recommend

My three children have been patients of Dr. Pumphrey for over 12 years, and I can confidently say…read morethere is no one else I would trust with my children's care! He has been our pediatrician since my teenage kids were very small-my youngest saw him when she was literally just one day old-and has guided us through every stage of their childhood, from newborn to teen. Dr. Pumphrey is not only incredibly knowledgeable, but also one of the kindest and most personable doctors you'll ever meet. He takes time to listen, truly cares about each child, and never makes you feel rushed. Anytime one of my children has been sick, he has taken emergency calls with compassion and followed up thoroughly--something that means so much as a parent. Over the years, his medical advice has been consistently wise, practical, and reassuring. Whether it's been about an acute illness, long term concerns, developmental milestones, or teenage transitions, he's offered guidance that we've come to rely on. We feel incredibly so blessed to have found Dr. Pumphrey. If you're looking for a pediatrician who knows your family, remembers the little details, and genuinely cares about your child's well-being--look no further. You've found him!

Love Dr Phan. He works great with my son and his staff is very pleasant. Nice to have cushions to…read morethrow around while the kiddos wait for their apt.

Dr. Phan and his entire team are absolute angels. Every single person we've encountered in this…read moreoffice has been kind, patient, and genuinely caring. We started bringing our firstborn in before she turned one, and from the very beginning, we were so thankful to have found this practice. Dr. Phan is thorough, kind, and direct. He makes both me and my husband laugh, and he always makes us feel heard and validated. He listens attentively to our concerns, provides sound, evidence-based advice, and truly demonstrates compassion and care with every visit. I just had our second baby on May 15. I was able to get an appointment scheduled the very next day (a Friday) for the following Monday morning. At that visit, we learned that our baby had lost 12% of her birth weight. This exact thing happened with our first, and our old pediatrician handled it terribly--immediately mentioning "failure to thrive" and making us feel panicked and inadequate. So this time, as Dr. Phan was gently walking me through the next steps, I started crying. But instead of jumping straight to suggesting formula, he encouraged me to take care of myself first and to pump to see what my output was. To my surprise, I was producing plenty of milk. That encouragement lit a fire in me--and by that Friday, our baby girl was already back to her birth weight. I am endlessly grateful for Dr. Phan. He was encouraging, compassionate, and honest throughout the process. Most importantly, he reassured me that he wasn't concerned about our baby's health, which gave me an incredible sense of peace. His calm confidence was the complete opposite of the fear and guilt we were met with from our previous pediatrician. Nurse Practitioner Ms. Shayla is also absolutely lovely--and our toddler adores her. For a while, our daughter was terrified of doctor visits, but Ms. Shayla completely changed that. She made her feel safe and comfortable, to the point where our daughter now chats her ear off the moment she walks in the room. Ms. Shayla has been a true gift in building trust and warmth around medical care for our little one. The front office and nursing staff are incredible as well. They are helpful, kind, patient, and consistently accommodating--especially when something urgent comes up. We always feel supported, never dismissed or rushed. Honestly, we never want to leave this area solely because of this practice. If we ever move, we're already prepared to make the drive back just to keep Dr. Phan and his team in our lives. Seriously--this office is amazing, and we are so, so grateful. Highly recommend to any parent looking for a pediatrician who leads with knowledge, compassion, and heart.

We seen Reyes-Cruz at our first visit with our newborn son and was not what we expected. My son had…read morelow blood sugar while in the hospital after we delivered. So I assumed at my first visit she would check his sugars to see if they were steady, nope she just overlooked the paper I brought with his levels, dismisses said nothing. She instructed us to feed our newborn son 1 oz every 2-3 hours which we continued to do until our next visit in 5 days. Upon our next visit she let's us know our son was underweight, and that we should have been feeding him 2 oz this entire time. My husband and I made sure the first visit to write it down to not forget, we knew what she said the first visit. Not to mention the office is not sanitary to any means. The paper that you put your child on is sitting on the floor and rolled up to have your newborn on. I would NOT recommend this doctor to anyone. I believe this is a doctor that cares about money and wants your child to stay sick so she can get paid for each visit, or else why would she purposely have us underfeed our child for an entire week?

Amazing customer service from the front Desk. Marissa was very professional and able to work with…read moremy schedule.