The Yelp reviews here and a couple local people warned me off this place, so booked somewhere else first night, but then tried it my second night because it was $60. Yes, the hotel is run down and sketchy. The first two key cards I got didn't work, but the front desk guy was friendly enough to come up with third card to let me in. The bathtub is very old and caulking is peeling off edges so I was scared to use. The tv /tv remote didn't work. It's a little scary for a solo female traveler. The security chain was broken and there were a few blood stains on bed sheets. I could hear sketchy drugged out people yelling and cursing outside my window late at night and thru the thin walls. On the positive side (low bar), the room looked like it had been cleaned, the towels were clean, the sink, toilet, microwave and fridge worked, and I didn't see bugs, so it's ok for a night. read more

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Place was filthy, and smelled like cat pee. The door didn't close properly, and I woke up cold. The bathroom also had a bug crawling in it when I opened the curtain read more

I arrived in the evening, as a thunderstorm was starting, otherwise I would have gone to a different hotel instead (as soon as I saw what this place looked like!). That said, the reason I booked this place is that it's 15 minutes' walk from the bus and it was half the price of the other available hotel. If I ever return to Monticello, I'll stay at the more expensive hotel. It's got to be better than this place. The room doors are wide open to the street, so any bugs or rodents (or people) can get in. The doors don't seal shut, so even with the door closed, you're going to get flies, moths, mosquitoes, etc. I was hoping the wet floor and open door meant that they had just cleaned my room, but it didn't dry overnight, so I'm guessing the water is coming from below? Or maybe it's that there's not enough ventilation to dry the floor? The tub was missing its finish, there's no way I'd stand in that. Some of the power outlets and one of the light switches worked. The bed linens were stained and had actual holes in them. The wifi worked weakly some of the time. All in all, I felt uncomfortable in the room, and I didn't feel safe leaving the room. I wish I'd thought to check Google or Yelp reviews before booking instead of just relying on the happy Expedia people. What room did all of those 10/10 people stay in?? The one star I'm giving them is partly because I requested a fridge and they brought it to me and it worked (once I plugged it into a working outlet)! It did leak all over the floor. Also because they generously allowed me to leave my suitcase in the room next to reception until I could check in to the place I was staying the next night. All in all, I cannot in good faith recommend staying here. read more

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The cheap price should have tipped off. Filthy staircase, empty beer and wine bottles outside the rooms, lots of talking outside all night long. The room itself was very third world, although that's an insult to 3fd world countries everywhere. The shower curtain looked as if feces had been hurled at it, the rusted tissue holder had no tissues. The a/c unit was very loud and the slats broken. I wonder if the filter had ever been changed. The pillows looked slept on. The chain lock was unusable. The sheets were old and threadbare. The whole place looks and feels as if it should be condemned by the Board of Health. Disgusting, sleazy, skeevie. I would not have given this dump any stars but, Yelp insisted. read more

My Wife and I booked this Inn because the casino hotel was fully booked. Okay... I understood that the price for the night was very low. Figured it wouldn't be a fancy place but that was okay because we were planning on staying in the room. But... the bed was broken, didn't fit on the box spring and it was literally falling apart. The mattress was sinking in the middle and the pillows were filthy. One pillow didn't even have any substance, it was FLAT. The bath mat was still in the tub and appeared to be pretty dirty. The bathroom floor was dirty. There were holes in the walls. And the door didn't fit properly in its frame. You could SEE through the sides. The chain on the door was painted and couldn't even be used. The curtain was broken. The lamp on one side of the bed wasn't plugged into anything because their was no outlet for it. But... we rationalized that it would be only to crash for a few hours and they have a NO REFUND policy so we would have been out of money. When we got back from the casino around 4 am, it was pretty scary. Couldn't really lock the door, we put furniture against it. People upstairs sounded like they were coming in our room. We decided... let's just put the tv on and go the bed. The TV DIDN'T WORK!! Couldn't get it on at all. We slept FULLY DRESSED on a dirty, falling apart bed, terrified for our lives for a couple of hours and got right the hell out of there. This place needs a COMPLETE renovation. Tear the building down and try again. read more

Place was very dirty. Smelled like bleach and mold. Mold everywhere. Door was broken. Drug dealers and homeless were even. Was scared to stay. Would not give a refund read more

If you value your life, I would not stay here. I was looking for a hotel for an overnight stay. We checked in around 6pm hoping to get something to eat and get to bed early. We drove in and the property seems to have residents that may be staying there as long-term renters, and they are very unsavory people. I was deeply concerned when I was checking in and I asked the attendant who gave us the key if this was a safe area and hotel, and he reassured me that it was. We went to the room, and frankly were not expecting much because of the cost we paid under 100$. We were not expecting a room that should have been priced below $50. The bed sheets and towels seemed clean. The room was in tremendous disrepair and nothing really working, including the tv. On the way to get dinner, we were offered drugs by one of people in the staircase and they said we could always come by if I needed to buy any. We were so uncomfortable, we tried to stay out of the property for as long as possible in the hopes that the nefarious activity at the hotel would die down later in the evening. We arrived later that evening hoping that things would improve in the parking lot. It got even worse!! We tried to find parking and the moment we get out a man stands right in front of our door so I couldnt get out. After some time, I get out of the car and try to get my bags and this same man wants to know if Im interested in the services of a prostitute working for him in the SUV next to me. As we get our bags and make it to the room, someone asks us if we would like to buy stolen bike. Then someone asked us for our car keys because they said it would be stolen by tomorrow. I become so uncomfortable that I put my belongs in the room and moved my car to the parking lot across the street so I could check on it during the evening. The Lincoln town car in front of our room was apparently trying to solicit prostitution by flashing his lights when I parked my car to come speak to them. I was up every hour to check on the car with the noise and commotion outside. We slept in our clothes, didn't use the bathroom and just left as soon as we could. If you have any women staying with you, forget he refund run. If you value your car, dont stay overnight and leave. Something serious is going to happen to one of the guests on this property. Dont stay here. read more

Had the online photos been accurate, I never would have booked this room. MOLD on the shower curtain! A few hairs in the sheets. Hair on the shower wall. Nasty caulk all around the sink area. A plastic bag around the tub spigot base! The only good thing was the staff was friendly. read more

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Scary place! If I could rate negative stars I would. It feels unsafe and completely run down. I would not book here. We checked in went to see the room and turned around and walked out to rebook at a different hotel. Seriously do yourself a favor and move on to book someplace else. read more

This was the worst experience I ever had at any other place I ever visited. Fist we got a room with a jacuzzi because it was our short vacation we wanted to relax a bit. After turning on the water to get hot my wife noticed that the wall on the other side of the bathroom is leaking and flooding the floor in the room. We immediately stopped the water and went to report this to the front office. Their explanation was that this was an old place and that nobody has stayed at that room for a long time. The guy then gave us some towels and told us to go clean th flooded water ourselves. He then called the manager Shauna (forgive my spelling if it's wrong) and she told him that okay because of this they would issue a refund for the second day of our 2 day stay to make it right. I thought this was kind of weird but we agreed to those terms. Needless to say we never got to use the Jacuzzi because it was broken and a pipe was leaking. After the stay we went to checkout and Shauna was at the front office and we tried to remind her about the agreement as we did not see a refund. She started screaming that we did not understand and that she only said she'll get us a refund if we got out the same day.. What? Like only 1 day refund if I were to leave the same day I would demand a full refund that doesn't even make any sense. She then told my wife to get the F-Out of her hotel and to go ride our bikes and go back to where we came from. (It's true we did take our bikes with us on the trip) but what she said was totally unprofessional and unbelievable. Also I forgot to mention the drug dealer that was right next door to us. There were all kinds of weird people coming at all times during the day or night knocking on his door and disturbing our peace. I'm sure that Shauna knows about this a blind man can see what was going on there. I hope this review helps someone. read more

DONT STAY HERE.. NO HOT WATER in SHOWER... only sink... NO TV... YOU might get mugged... NO PERSONNEL onSITE later at night to get room with hot water... lady at desk at 10a couldn't do anything... Super gross outside... PICTURES wrong.. DONT STAY HERE. yes its $60... read more

I booked this room for my husband. He stays in hotels 20+ days per month. He delivers furniture sold on Etsy, Chairish etc. This is the second time EVER he said he couldn't stay at a hotel. He couldn't even find it because there are no signs and it looks like an abandoned building. He isn't picky. This place is DISGUSTING. We should not be charged. My husband is sleeping in his truck... and it doesn't have a sleeper cab. It doesn't even have a backseat. Oh, and as of right now they are saying he checked in when he walked in and walked right back out. $100 for a hotel that was too dirty to sleep in. He couldn't even find it at first because it looks like an abandoned building. read more

They DO NOT DISINFECT THE ROOMS they have bedbugs and roaches and the management refuses to admit or address any issues also nothing in our room worked including tv and lights the tub was black and the toilet looked like it hadn't been cleaned in weeks they also had a fire alarm that was activated and making noise all night from 1am-5am yet it was not addressed overall worst experience EVER!!! read more

BELOW ZERO STARS!! DISGUSTING!! DO NOT STAY HERE!!, Booked through Hotwire.com, early July 14, 2019 for a room that night. I did not want to drive 135 miles late at night. Checked in at 9pm, Checked out at 9:38pm, NOT EVEN AN HOUR. The room SMELLED, but i did not say anything. I noticed small STAINS on the BLANKET and asked for it to be changed. While the blanket was being removed, i saw a "HUGE BLOOD STAIN" on the other side of the WHITE blanket. When i saw it i said "THAT IS BLOOD!" and asked for the entire bedding be changed. While i was waiting for other bedding, there was a fabric chair that was OLD, DIRTY and STAINED. I had NO CLEAN place to sit. I saw the MATTRESS was VERY WORN and only covered by an ILL FITTED SHEET. NO MATTRESS COVER!!. With DISGUST, i kept thinking, if i had NOT NOTICED the stains on top of the blanket and requested a change, I would have UNKNOWINGLY SLEPT with that BLOODY BLANKET with only a flat sheet separating me from the BLOOD. I was so FREAKED out with TOTAL DISGUST it gave me the CREEPS. I told them to sign me out, I am leaving!! Driving tired, it took me 4 hours to get home. READING ALL the PREVIOUS REVIEWS, their answers are: "RENOVATING" "UPDATING" "IMPROVING", .. This though has NOTHING TO DO WITH THEIR "LACK OF SANITARY PRACTICES" of this establishment.!! Reading other low star reviews, This is NOT an ISOLATED INCIDENT at the "INN AT MONTICELLO, 392 BROADWAY, MONTICELLO, NY 12701 And should be REMOVED from ALL TRAVEL WEB-SITES. I feel that this was a DELIBERATE act of making a bed with the HUGE BLOOD STAIN you cannot miss,turned down hoping NO-ONE will NOTICE. I called the BOARD of HEALTH. Hotwire.com DID return all my money. There is far more i can include, This was the WORST!!!! read more

We stayed in room 208 and the room seemed like it had barely been cleaned. The room has a musty odor as if the floor had never been vacuumed, sheets were stained on one of the beds, the bathroom was moldy, the shower looked like it had never been scrubbed and there were hairs of all different lengths in colors scattered throughout the shower walls and curtain. Much to my dismay I only had to sleep a few short hours and leave the next day so I sucked it up and went to bed. When I awoke I found a small bug which looked very similar to a bed bug on my pillow as well as had several insect bites on my upper thigh that were not there prior to me going to bed. As days passed the bites got bigger and worse and I ended up having to go to my local urgent care to seek medical attention as the bites were starting to look infected and were also painful. I left with an antibiotic for a skin infection and now have a urgent care bill and prescription to pay for. Look at past reviews for pictures of this hotels bed bugs. I wish I took a picture of the bug I found in my bed but I didn't intend on complaining until the bites appeared and became infected. I attempted to settle this issue with Shawna the "manager" and the Inn at Monticello but she stopped responding to my emails. read more