Great neighborhood gym run by great people! The new ownership is fantastic. Frankie does so much…read morefor the community and I'm glad to do business with him!

Great gym. The owner is responsive and nice. $10 for a one week guest pass! Clean facility. Lots of…read moreequipment.

Whether it's been 1 month, 1 year, or 1 decade - this is the place for you! Need to reshape your…read moreawesome new COVID bod? Never lost the pregnancy weight gain from your (now adult) kids? Your solution is right here in Central Mass. The trainers are the best in the area, offering movements that fit your body and fitness level. This is not a vanilla one-size-fits-all program! The classes are structured so you feel like you are getting personal training with the benefits of a larger supportive community. Come check it out - first class is free!

Love love love this gym ! Shawn and Colin are the " Dynamic Duo " they know their profession and…read moreare always learning and perfecting their skills. Always challenging and always fun ! Its a great group of supportive members, come and check it out , you will definitely come back to stay if you do :)

I'm very disappointed in the staff's response to my concerns.I've been bringing their attention to…read morethe TV operation.There is no volume on Channel One.and this has been my concern for 3Months. Unacceptable!!! Hopefully you will address this issue in a timely manner.Thank you

Fraudulent company and worst management ever, all to swindle your money!…read more Worst gym I've ever been to and worst company I've ever dealt with. Doesn't even deserve one star. They lied to me about the fees and what the gym offered when I signed up at Shrewsbury gym, lied to me that I could pay the monthly payment using a credit card, then charged me a late fee when they thought the account they charged was a checking account and didn't go through. I gave them my checking account and paid the late fee. First strike. They told me there weren't any fees except the monthly fee when I signed up, and that I paid the monthly fee when I signed up. But there was an annual fee and what I paid when I signed up was only the start-up fee. So I was surprised when they charged a large sum for the annual fee on my account. Strike two. I signed up at Shrewsbury but had been using the Hadley location so I transferred to the Hadley location. The Hadley location gym stinks and smells like the bathroom plus they don't offer any classes that Planet Fitness claims to have. They told me the so called "classes" were just telling you how to use the equipment, and the personal trainer just did that and nothing else. So they don't actually have a "trainer", just employees who tell you how to use the equipment, which obviously every gym person knows. Strike three. My 12th monthly payment should be in April, but the workers and manager lied to me that my last monthly payment was in May, and after that I could cancel without a fee, but after I cancel I would still need to pay the fee for the last month. So after I filing many complaints to the regional manager, they told me that my last payment before I could cancel without a fee was actually in April, which what I was insisting to the manager who worked at Hadley in the first place. So planet fitness workers either can't count above ten or they use all sorts of deceptions to get you to sign up and then swindle your money. Strike four. When I was trying to negotiate with the regional manager, he was extremely aggressive, verbally violent, and just rude when he hung up on me purposely while I was talking. Strike five. I'm out. I put a stop payment on my account and will never pay a cent to Planet Fitness ever again. The regional manager said that they will continue to charge my account each month plus charge me late fees and then send it all of it to a collection agency. I'll dispute the charges with the credit score agencies and sue this fraudulent company if I have to in the end. They don't treat and respect their consumers like human beings. Do not become a member and cancel your membership when you can!

I am so grateful for this GYM. It could not be more perfect. I get just the right workout,…read morestrength and cardio. It is just the right amount of time, 1 hour. I do not have to think but I also don't have to worry that I am hurting myself. The best thing is I get out of the house and say hi to nice people. Wade and Abby complement each other making all of us feel confident and strong.

From the owner: Fit Chix Rx is a unique women's fitness studio known for its unparalleled accountability. Our small…read moregroup sizes (3-6 women) offer personal training attention along with the support of a like-minded community. We welcome women of all ages and fitness levels, with classes combining strength training and cardio. Our in-studio classes are 1 hour long and combine a mix of strength training and Cardio. Membership options range from 2-5 days a week. There is a 2 month minimum commitment. You can leave anytime with 30 days written notice. While there are no long term contracts, many of our members have been here since we opened the doors in 2014. Included in membership, free unlimited online zoom classes.

I'm giving this location a 3 because the front staff was very friendly! I appreciate that. On the…read moreother side of that... I've been an OTF member for 8 years. I've been to 15 studios in 6 states and 2 countries. Saying I love OTF is an understatement. One of the things I love about OTF is the community that is built. We chose this location because my friend was visiting her family and they live in the area. I drove 1 hour to attend this class. While we were running walking the coach Tessa told us not to talk and that we could not talk during class. I've never heard such a thing. Isn't the whole point of working out at OTF is to build a community, which includes talking. Now, I understand if it was loud talking or if we were being annoying but we were talking here and there while we did the weights section and while we were running and walking. As an OTF member this is very disheartening to me and feel this doesn't represent the OTF I know and love. I'm pretty upset about it honestly. I definitely will not be going to Tessa's class again and maybe never going back to that location. Disappointed member.

I need to give a shout out to OTF in Shrewsbury for sure. I got into OTF about a year ago as I…read morelived right next door to the plaza this studio is located and I grew tired of CrossFit and wanted to try something new. I was unsure what OTF was so I signed up for a free class. I truly love the workouts as it blends cardio with strength training. A lot of of the classes are packed and this particular studio is small compared to the one I currently go to in Frederick, MD but the classes are still great, you don't feel like a canned sardine, and the coaches and staff are very nice. I typically burn 600+ calories per workout and feel great afterwards. You're not going to get buff doing these workouts as that's not the focus with OTF, but I feel you can tone and improve your cardiovascular fitness in no time with a proper diet. My only gripe with OTF as a whole is the $12 cancellation fee you are charged if you cancel within 8 hours of your class start time. I can see being charged if a class is full and you cancel more so along the lines within 4 hours because you're taking up a spot someone else could sign up for. However, even if a class is empty, you will be charged this fee and they can add up quickly. I've probably paid over $300 in these fees over the past year. Sometimes life happens, things come up, or you're just not feeling up to a workout during your scheduled time. I wish OTF would change their policy regarding these fees.

Honestly this ymca isn't necessarily bad but it very old and run down compared to the other ymcas…read morein the area. Another annoying occurrence is that it takes weeks/if not months for something to be fixed (example the sensors in the sauna) There is a group of older gentlemen who continuously talk about the saunas/stream baths in their original country of origin. They continuously mess around with the heat sensors at the YMCA claiming the sauna here isn't "hot enough" as it is in their country of origin. They in turn mess up the sauna and put it out of commission for weeks/if not months.

The facility is in an alarming state of disrepair - particularly the mens' showers. The older men…read morealso prance around the showers and locker rooms completely naked, like it's a gay bath house. They need to be told to cover up.

Rich Dumas is a total fitness junky but he does not try to force you to be the same. He is super…read morefriendly and does a great job educating people to under what type of fitness is best (without feeling the need to sell you something). I love that their gym does training classes or individual training so you are not just flopping around at the gym not knowing what you are doing, getting frustrated then then leave. Membership is by class or by training session so you pay for what you want.

The variety of program options and the size of the gym is great. However, the prices seem too high…read more The quality does not justify the cost. We checked out the camp programs and the daycare center was unclean. The educators seemed nice, but the rooms were small and crowded. The bathroom had a dirty toilet, we decided we did not want our children to participate in their program offerings. We were disappointed by the tour.

I had a very disappointing experience at the Boroughs Family Branch YMCA today. My group arrived at…read more12:15 PM for pickleball, adhering to the facility's 15-minute transition rule following the 11:15-12:00 Pilates class. While we were simply picking up a net to prepare for our time slot--without even entering the room yet--the Pilates instructor shouted at us, claiming she had the room reserved until 12:30 PM. Actually her class was done and she already packed to leave the front door. The room was completely empty. As long-term members, we were not interfering with her class or disobeying any regulations. Being yelled at in public for no reason was humiliating and unprofessional. This level of disrespect is not what I expect from YMCA staff, and it truly ruined our day. I hope management addresses this behavior, as instructors should maintain a basic level of courtesy toward members."

Moved in the area from Philly. My old crunch was much larger, but this one gets the job done. Most…read moreof the bad reviews are from people who don't use the gym, just people trying to quit. No issues in my experience here! Occasionally, I've seen teens who run around the facility like clowns, but employees shut it down quick which is nice to see.

I have been trying to cancel my membership I set up for my Son for a year now…read more They keep telling me to go to the location, I do and am told to call Customer SVC. Neither one can help. I finally get an email with a case number that no one knows anything about. They steal and use three different withdrawal methods.