Spotty service. Bad customer care. They close for 3 days a week so contacting them with problems is…read morean answering service. Been out of service since 3am. Called 3 times with no response from on call tech.

SERIOUSLY the best customer service EVER! We got our internet installed the same day we signed up…read moreand have always had same day service when needed. The price we pay is reasonable too!

This is by far the most amazing Radio Shack I have ever seen. Apparently it used to be a bar (+1…read morestars) and they couldn't give up the bar so they turned it into a espresso joint. So there is the normal cruddy radio shack with a quanit area to chill and have some coffee with free wifi. Oh and why you are at it rent a movie, or get your computer repaired. One stop shopping at its best.

From the owner: Intermountain is an authorized DISH Satellite television Retailer specializing in Satellite…read moretelevision and Internet service. Intermountain is your local choice for DISH service. We have served the Greater Kittittas County for over 36 years and are dedicated to serving the local community. DISH is the best choice for value, technology and customer service with the lowest prices nationwide. Call or stop by your local experts today and experience DISH.

Inland provides a good service for the typically under served area. My only complaint is lack of…read moreOn-Demand services or at least Pay Per View newer than 6 months ago. ******************** Time to update: Do NOT attempt to use their "wireless" option. Firstly, you'll be out of pocket $350 for the equipment. Secondly, if a bird flies by your signal will drop. If the winds blows you'll be lucky to get 1kbps. If your neighbor sneezes...you get the idea. Poor customer support, billing department is terrible.

Just had the most wonderful experience with Bluespan my new Internet Service Provider…read more From my first call with questions to my actual install, the customer service was exceptional! I'd very much like to thank my "Dream Team" Luis, Gavin and Steve for my install. They arrived early, replaced and my old worn out line and secured the new one so it would be out of the way and had me up and running within an hour. Like many these days, I work from home and require Internet that will allow not only my computer to function properly but also my work phone which uses the internet connection as well. Until today, I was unable to use my work phone as my old connection was so terrible no one could hear me on the other end of the phone. A HUGE THANK YOU to all those at Bluespan who made this possible! You have my undying gratitude!

Thanks Bluespan!!!! Been struggling and unable to work from my cabin in Cle Elum as I need WiFi…read moreto work up there and VZ wireless just doesn't have coverage..... the installer was polite, expeditious and did a great job in 2 hrs or so!!! "Lorenzo", Bluespan is lucky to have u doing their installs!!! Cheers- Keith

3/19/26: A spectrum electrician was sent to my building approximately sometime mid morning today…read more Our address has multiple lines attached to one house because we are all split into different apartments. After having confirmed the security code of the account they were dealing with, they proceeded to cut every internet line to the house, and refused to apologize or take blame. Nobody but spectrum cut our lines, and it's very obvious the company is very disorganized. After being told it was not their fault in anyway, I was told to have a great day with no solution to the problem. Very disorganized company.

I'm a father of 5, I live with roommates and had bought internet that would accommodate 10 people…read morein one house. The internet was split among us because it was 180 a month. Little did i know that they had faster internet available for only 40 dollars a month and they neglected to tell me until i went in to cancel. They are crooks and cheats i will never do business with them again.

I went to cancel my account today as we have changed to another (better) internet provider. I was…read moretold that we have an old account and our pricing went down to $49.95 over a year ago, we have been paying $122. That scam is enough to cancel to begin with. They are stealing $70 a month just because they can. I will NEVER use spectrum or their services again.

Catastrophic failure at every turn. I've used Spectrum…read moreinternet and voice for my business for 7 years now. On Wednesday I had to sign up for Ring Central as they are taking away their automated assistant service. Upon them migrating my account, I lost internet to my business (it's a restaurant, we depend on internet to function). Customer care told me my modem was outdated and that there wasn't any internet output. Soonest they could replace it was the next day. The next day, a technician comes out and replaces my Dual WAN modem with one, single WAN modem. So my point of sale is connected but no wifi is available because the router is not connected to a modem... The technician literally unplugged cables and did not think that they would need to be reconnected. I call and explain I need another modem, I need two separate IP addresses to remain CPI compliant. Another technician comes out that night to install another modem but whoever created the work order forgot to include the modem activation code! I spent several more hours on the phone and was told nobody could supply that code even though the technician was in the building with the modem I needed. So they said they would send someone back out tomorrow. Now because I am on the west coast and who I was speaking to was on the east coast, it was already past midnight, so they made the appointment for a day later than MY tomorrow. Finally I get ahold of someone to escalate a second modem installation. The modem gets installed but it is faulty AND MY BUSINESS STILL DOES NOT HAVE INTERNET. A 2 day fiasco, miscommunication and flagrant incompetence on Spectrum's behalf. Over 10 hours on my behalf on the phone just trying to get my restaurant functioning again. Absolutely ridiculous, I am cancelling service as soon as I am possibly able to. My rage has fizzled into severe dissapointment. On principle I will also be canceling my home service. "Dropping the ball" doesn't even begin to cover my experience. I'd give 0 out of 5 stars but that's not an option.

When I initally signed up I spoke with 3 different people. I'm not sure where they were from but…read morethey didn't seem to know much. The first person didn't know anything about the service. The second person I talked to said there were no fees. He said that there was a special going on and the $50.00 activation fee would be waved. He also said that since I already had a fiber box and a router that the $100.00 installation fee would be waved as well. I was really concerned about a cancellation fee as we are going to be moving. The third person I spoke with got my billing information and reiterated that there were no cancellation fees. I got my first bill and there was no fee. The second bill magically had an activation fee. I called them and they refused to remove it saying that some box was checked that said they told me about the fee.

From the owner: Genext holds strong to their commitment of providing the very best in technology solutions. By…read morebundling technology services, Genext offers a one-stop solution for customers to acquire business and lifestyle networks such as Security, Audio/Video, Theatre, and Cabling as well as Fiber Internet, TV and Voice on one monthly bill. People choose Genext because of their ability to provide straight answers and simple, cost effective solutions. Genext helps to secure the future of our community through involvement and sponsorship of Academic Achievement, Youth Sporting and Drug & Abuse Prevention programs. Genext partners with the industries leading manufacturers with the highest capabilities ensuring top of the line products, partnered with professional and responsive installation. Contact Genext today and learn how to "Make Technology Work For You"; visit www.genext.net or call 509.884.7791

I highly recommend CI Tech LLC for their recent surveillance camera system installation to monitor…read moremy home's perimeter and key entryways. I discovered CI Tech LLC online and verified their credentials using the Washington state contractor lookup tool. Additionally, I reviewed feedback on Google My Business and Yelp for further assurance. I contacted the company's owner, Aiden Won, through their website's contact page. Aiden responded within 48 hours, which I found acceptable. We arranged a meeting at my house for Aiden to assess the installation logistics and options. He asked me to consider potential camera placements beforehand. During our first meeting, Aiden's thorough assessment of my home for potential security system setups was impressive. He examined every angle and placement possibility, demonstrating his commitment to understanding the project. After Aiden's initial visit, we maintained consistent communication. Aiden was not only flexible when I suggested an alternate location for the NVR, but also provided valuable input on the system setup, demonstrating his dedication to meeting my needs. On installation day, Aiden and his colleague Michael arrived punctually at 10:30 a.m. and worked diligently until 8 p.m. They were friendly and sought my opinion on camera placement and other preferences. When unpacking the cameras, Aiden realized that his supplier had forgotten to include brackets for two cameras. He also encountered some software issues that required manufacturer support. Aiden devised a plan B to resolve these issues and assured me he would return to install the final components once the parts arrived. Two days later, with the necessary parts in hand, Aiden and Michael returned to complete the installation. They worked from 2:30 to 7 p.m. They adjusted the doorbell camera angle as requested. Aiden also addressed software and camera issues, optimizing the system settings. After setup, he ensured all cameras were correctly positioned and provided detailed instructions on managing and maintaining the system. It was clear that Aiden and Michael placed high demands on themselves to deliver quality work, which was very reassuring for me. I am extremely satisfied with the surveillance system that Aiden and Michael installed. The entire experience, from design to installation, was seamless. The software, monitoring screen, and cameras are functioning superbly. Aiden took additional time to educate me on the software and how I could best maintain the system so it will last for a long time. I highly recommend considering CI Tech LLC for your future home or business projects. Working with Aiden was effortless from start to finish. He made designing the system, choosing products, and deciding on camera placement straightforward and stress-free. I am very pleased with the installed system and reassured by Aiden's commitment to providing ongoing support and assistance with future upgrades if needed. CI Tech LLC is a dependable and customer-friendly choice for home technology projects. I believe you will be very satisfied with their work and outstanding customer care, as I have!

Super impressed! CI Tech did an excellent job adding ethernet ports to various rooms throughout my…read morehouse. Very clean install, professionally done, and their attention to detail was absolutely fantastic. Highly recommended!

The techs were professional and honest. I needed someone to verify mounting job, and they did so…read morequickly.

Did great work at a reasonable price! Scheduling was easy, and they were able to do it a few days…read moreafter asked for a quote.