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    Inkjet Depot

    4.3 (3 reviews)
    InexpensiveOffice Equipment

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    Staples - Burlington

    Staples - Burlington

    2.3(6 reviews)
    4.3 km

    Great selection of items and great price on sale. WORST CUSTOMER SERVICE IMAGINABLE…read more I had ordered six items, received e-mail that my order was filled and ready. Went to pick up my items and only five were in stock (why didn't they e-mail say so?). Salesperson suggested cancelling my online order (6 items) and he would ring up my five items at the sale price. He said I would receive my refund within five business days Hah! Went to the store after well over five days-- where's my refund? Manager (I think) checked computer and found record of the refund. "Wait a few more days" she said. E-mailed stre after a few more days. Response from assistant manager (Tyson?)-- although my visit to pick up my order was October 5th, my refund request wasn't submitted until the 9th. Why? After another week, I e-mailed again and this time Tyson (?) said to phone customer service and gave me the number. Duuhhhh--he gave me the phone number of Staples US, which was useless. At this point I phoned my credit card company to dispute the non-refund. They contacted Staples corporate and had an answer for me within 10 minutes. My refund was issued to my bank account on October 24th, thanks to Visa and NO thanks to Staples. Will not be shopping there again.

    Hi I am a senior and my cannon printer wouldn't print, after working like a mad person (and I…read morebecame mad) I took it to Staples on Fairview in Burlington, I walked through the doors to get a cart to hall my printer in ,,,and a young man with a warm smile approached me and asked me if he could help me. I asked his name he said Igor, he then came out to my car and carried it into the store .....within 1 minute he had plugged it in and found the paper was jammed. He showed me how to remove it...I was so so happy, I bought some print cartridges and Igor carried my printer back to my car.. WHAT A WONDERFUL EXPERIENCE...Thank you Igor you are the BEST... Marnie.. l

    Inkjet Depot - officeequipment - Updated May 2026

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