Great selection of items and great price on sale. WORST CUSTOMER SERVICE IMAGINABLE…read more I had ordered six items, received e-mail that my order was filled and ready. Went to pick up my items and only five were in stock (why didn't they e-mail say so?). Salesperson suggested cancelling my online order (6 items) and he would ring up my five items at the sale price. He said I would receive my refund within five business days Hah! Went to the store after well over five days-- where's my refund? Manager (I think) checked computer and found record of the refund. "Wait a few more days" she said. E-mailed stre after a few more days. Response from assistant manager (Tyson?)-- although my visit to pick up my order was October 5th, my refund request wasn't submitted until the 9th. Why? After another week, I e-mailed again and this time Tyson (?) said to phone customer service and gave me the number. Duuhhhh--he gave me the phone number of Staples US, which was useless. At this point I phoned my credit card company to dispute the non-refund. They contacted Staples corporate and had an answer for me within 10 minutes. My refund was issued to my bank account on October 24th, thanks to Visa and NO thanks to Staples. Will not be shopping there again.

Hi I am a senior and my cannon printer wouldn't print, after working like a mad person (and I…read morebecame mad) I took it to Staples on Fairview in Burlington, I walked through the doors to get a cart to hall my printer in ,,,and a young man with a warm smile approached me and asked me if he could help me. I asked his name he said Igor, he then came out to my car and carried it into the store .....within 1 minute he had plugged it in and found the paper was jammed. He showed me how to remove it...I was so so happy, I bought some print cartridges and Igor carried my printer back to my car.. WHAT A WONDERFUL EXPERIENCE...Thank you Igor you are the BEST... Marnie.. l

Joey was very helpful when I ran into some issues with my Roland VS-540 printer. He was very prompt…read moreand went out of his way to help me. He is knowledgeable on how Roland printers function, and is able to get your Roland printers back up and functioning 100 percent. If there is any questions you have about your Roland printer, or if you're just looking to upgrade, Joey is able to help you.

A Staples with a similar layout to the rest. We came here looking for office chairs. They had a big…read moresection at the back with chairs out of the box for you to sit in and try out. They had them organized in different sections like modern, ergonomic, comfort, etc. They do have a wide range of chairs from gaming ones, executive boardroom, to ones that are more for style than practicality. They didn't have every single chair they had on the shelf available for you to try unfortunately. They also had a weird wall of chairs that were Hollywood Squares style so there was no chance of getting up close to them lol. Still was an okay shopping experience. There was lots of space to browse and the staff let us take our time with it.

This location has their good and their bad for sure…read more The good: their staff is always friendly and helpful and they always have everything I'm looking for. The staff have even suggested more affordable items which I found to be very honest and nice. The bad: it is difficult to find a staff member. There doesn't seem to be enough of them on the floor and rarely is their more than one cash open which makes for long lineups. I'll continue to shop at this location because it is clean and easy to navigate.