Alec was super helpful & always gets my prints done quickly. Great service every time! Appreciate…read morethe consistency.

I stopped in to pick up an item I'd purchased on-line. There is a sign right at the front of the…read morestore with a button to press to pick up online orders, so I pressed the button, and waited, and waited, and waited some more. All the time, there was one cashier, and one other employee stocking shelves. After roughly ten minutes, the cashier, who'd looked directly at me many times already, asked me if I needed help. I told her I pressed the button to pick up an online order, and told me the button doesn't work. Why she decided to wait a full ten minutes to tell me this is beyond me, but she then collected my information, and radioed to a coworker to bring me my item. The other employee fetched my item (a very large office laser printer), and wheeled it out to my car for me. In the box, it was too big to fit into my car. She said they'd be happy to hold it for me until I came back with a bigger vehicle, and I said I'd just unbox it and put it in my car that way. All the while, she seemed apprehensive, and in a hurry to get back into the store. She told me they'd need the box if I had to return it, so I said I'd collapse the box and take it with me. She then told me to "keep a close eye on it", as she hurriedly scooted back toward the store. I had no idea what she was getting at, and she must have seen my confusion and added, "...because of the clientele", suggesting that the location was in a seedy area. I got the printer and box packed into my car, and got it home safely. The printer's been fine, but had I known the location was so bad, and that the service would have been so bad, I'd never have selected this as the pickup location.

It's a convenient place to get office supplies and beyond. Printing and shipping services as well…read moreas Amazon returns. Staff is friendly. The location is easy in a big mall area. Plenty of parking.

I came here to pick up an on-line order. While I ultimately accomplished this, the employees at…read morethe pick-up area seemed to be a lot more interested in chatting with each other than helping customers. When one finally broke off to help me, she was reasonably friendly, but seemed to struggle with finding my order and giving it to me. This was despite me pointing the item to her more than once (it was in a large box on the floor toward the front of the counter instead of the shelves with the rest of the online orders). On the plus side, this location is in a large strip mall with LOTS of parking.

I like This office supply store. They have everything thing you though they themselves are under…read morestaffed. I like the self-help área for printing and managing your documents. BTW it's cheaper to DIY.

Very awful staff memebers I'd fire them all , every time I come in to print there's always a…read moreproblem . If you come in at 7:30 when they close at 8 these lazy people won't print you 1 piece of paper claiming they shut their machines off at 7:30 . If you have over 10 copy's of paper they will tell you , you need an appointment . Customer service is trash

When I need printer paper and ink, this is where I go because it's on the way home from my gym and…read morethere is plenty of parking because no one is ever there! No matter what time I show up, I'm usually the only one in the store. How do they stay in business? Customer service is hit or miss. Someone is always trying to sign me up for an HP automatic ink program but if I'm trying to find a case for my gel pens, they point yonder and say, "maybe they are over there." Back to the ink for the printer. I have a small HP printer for my home needs; cost about $100 and came with four colors of ink. To replace the ink, it costs more than the darn printer! My tip is to search online and often you can find on Amazon for at least 25% less than here. I only buy at Office Depot when I can't wait a day or two for a shipment to arrive. When I get to the counter, they are friendly enough. If I mention a coupon online they automatically put the code in. Nothing to rave about or even get mildly excited about. It's mediocre at best. But since it's convenient, I stop in once or twice a year, like today for a pack of printer paper. Oh, I do shop at their online store for Starbucks Via coffee. They sell the box of 50 for about $38. I wait for an online coupon and order 2-3 boxes to get free shipping.

I was treated so kindly by Perry, who went above and beyond to make sure I was happy with my…read morepurchase. I am so impressed by the people of Portland. The rain I can live without, but the people are the best. Thank you Perry!

Bought a tall back rolling office chair here for a tremendous price - $39. Although it was used, it…read moreis in like new condition and perfect for my home office. There is alot of inventory here, take some time and look around. The customer service was fine.

DO NOT SHOP WITH THEM. They need a better system to not sell already sold items. Bought lockers,…read morewaited almost a week for them to schedule delivery, and then called me day of delivery because they realized THE DAY THEY WERE SUPPOSED TO DELIVER, that they had sold the lockers I ALREADY PAID FOR.

If this is the location in Orchards WA I am extremely unhappy with my past 3 visits and will not be…read moreback. I would rather drive the the Hazel Dell location. They are better staffed, friendlier and they have never gotten my print wrong! Orchards often has the print area closed because of short staffing, and when they do have someone working they are trying to do too much and not really listening to the customers..

Do not go to this place. The customer service is terrible half the employees don't know what they…read moreare doing. I don't go to his place often, but Staples has better customer service hands down.

The printing manager Joseph was so helpful!! He helped me put together this beautiful "playbill" so…read moreI can ask my best friend to be my MOH. I appreciate all the help!!

Definitely my last experience with Office Depot. I walked in to ship something out of the print…read morecenter, and was completely disregarded and disrespected by the assistant store manager (Truman). Clearly demonstrated an unprofessional attitude with regard to not only assisting me (or lack thereof) in the print center, but not wanting to do anything whatsoever from the start. It's one thing to not be able to ship certain items due to what you can legally ship- totally get that. It's quite another to say that you won't ship it because you don't have a return address for the label. Even a hotel address wasn't sufficient. It was evident that Truman didn't want to help me, nor wouldn't despite the efforts of his print employee who actually made an effort to explain things (before Truman interjecting his position). Yet this is apparently how the customer is treated in 2023. Highly recommend not using this Office Depot location, and to strongly consider other options and competitors. Update: I had a very good phone call on 3/16/23 with the district manager (Thomas Crawford) regarding what happened. I really believe that he is sincere in resolving any issue, even during a time of management & employee transition with this store. I 100% believe that he was sincere, and I certainly hope that this store improves in providing customers with viable solutions, and not viewing others as insignificant when it comes to shipping needs. This phone call made all of the difference.