Bought a tall back rolling office chair here for a tremendous price - $39. Although it was used, it…read moreis in like new condition and perfect for my home office. There is alot of inventory here, take some time and look around. The customer service was fine.

DO NOT SHOP WITH THEM. They need a better system to not sell already sold items. Bought lockers,…read morewaited almost a week for them to schedule delivery, and then called me day of delivery because they realized THE DAY THEY WERE SUPPOSED TO DELIVER, that they had sold the lockers I ALREADY PAID FOR.

When I need printer paper and ink, this is where I go because it's on the way home from my gym and…read morethere is plenty of parking because no one is ever there! No matter what time I show up, I'm usually the only one in the store. How do they stay in business? Customer service is hit or miss. Someone is always trying to sign me up for an HP automatic ink program but if I'm trying to find a case for my gel pens, they point yonder and say, "maybe they are over there." Back to the ink for the printer. I have a small HP printer for my home needs; cost about $100 and came with four colors of ink. To replace the ink, it costs more than the darn printer! My tip is to search online and often you can find on Amazon for at least 25% less than here. I only buy at Office Depot when I can't wait a day or two for a shipment to arrive. When I get to the counter, they are friendly enough. If I mention a coupon online they automatically put the code in. Nothing to rave about or even get mildly excited about. It's mediocre at best. But since it's convenient, I stop in once or twice a year, like today for a pack of printer paper. Oh, I do shop at their online store for Starbucks Via coffee. They sell the box of 50 for about $38. I wait for an online coupon and order 2-3 boxes to get free shipping.

I was treated so kindly by Perry, who went above and beyond to make sure I was happy with my…read morepurchase. I am so impressed by the people of Portland. The rain I can live without, but the people are the best. Thank you Perry!

It's a convenient place to get office supplies and beyond. Printing and shipping services as well…read moreas Amazon returns. Staff is friendly. The location is easy in a big mall area. Plenty of parking.

I came here to pick up an on-line order. While I ultimately accomplished this, the employees at…read morethe pick-up area seemed to be a lot more interested in chatting with each other than helping customers. When one finally broke off to help me, she was reasonably friendly, but seemed to struggle with finding my order and giving it to me. This was despite me pointing the item to her more than once (it was in a large box on the floor toward the front of the counter instead of the shelves with the rest of the online orders). On the plus side, this location is in a large strip mall with LOTS of parking.

Changing my rating since getting through to the repair department, repairman came out and fixed the…read moreproblem

We are stuck in a contract with them that they refuse to renegotiate. We signed on shortly before…read morethe pandemic and our organization changed radically. They won't renegotiate. We have a copier that we don't want, don't need, and doesn't work.

I'm so impressed. This is the epitome of good American business. Such good customer service. Crazy…read moregood prices. Owner goes above and beyond in a way that is unheard of. So happy to be a patron .

I spoke to Griffin at the Cartridge-Network during a call-back on Feb 9, 2023 regarding toner for…read moreour brother multi function printer. After a very knowledgeable conversation about the quality and capacity types of cartridges, he stated that he had a deal for me...2 original manufacturer cartridges (TN433-BK) in damaged boxes (cosmetic only) for $68.95, I stated I would pick them up this week, Griffin said he would make a note so that others would know about the offer in the event he was not present. When I arrived at the store on February 13th with my notes, Griffin stated that he would not honor the price he quoted last week, the price would be higher but still less expensive than I could find elsewhere. If there was an honest pricing error made, he could have contacted me to let me know or at the very least apologized for the error, neither occurred. Bait and Switch comes to mind....... Be careful dealing with this store.

My first time at this place, I couldn't find it. I called…read morewhile I was on my way, and it went to voicemail, so I hung up. Then, I got to the parking lot, and still couldn't find it, so I called again. Same thing, it went to voicemail. Within 30 seconds, the store called back, saying "I see that you called twice, can I help you?" "Yeah, I can't find you." Erin stayed on the phone, and guided me to the store, using landmarks in this huge parking lot. Okay, so I finally get tom the store, and wanted to see the Shiitake X-Chair. Erin it to showed me. It was definitely a mushroom color, but the manufacturer insisted that it was a dark green. Erin started a chat with the manufacturer and sent them a photo. So many people rely on the photos on websites, but what if it's the wrong photo? I asked Erin if she could order a new one from the manufacturer to see what color shows up. "Sure thing!" I would say this is great customer service.

From the owner: For over 35 years, Relax The Back has provided a unique, holistic approach to the six categories of…read morehealth: sleep, recliners, massage, fitness, travel, and office products. Our consultants are trained in the common spinal health disorders and strategies to increase wellness .Clients enjoy a personalized experience with education and product solutions that address their unique needs. Many medical professionals rely on Relax The Back as a resource for products that relieve and prevent back and neck pain and the continued care of their patients. We are dedicated to helping our clients live healthier, happier lives through best in class ergonomics and wellness products. Visit Relax The Back today and ask our consultants how our products can change your life.

Almost everything you could want in stationary, printing& office supplies. My go to place.read more

We came in to get copies of some documents and decided to browse for a few other things. We were…read moreasked multiple times if we needed help and they were so quick to give answers. The shift manager, Stella, was especially eager to help us as we checked out. There was an item that she needed to get (with a security tag), and she looked through all the drawers just to make sure it wasn't misplaced and was in the wrong spot. Amazing service, 10/10!

Alec was super helpful & always gets my prints done quickly. Great service every time! Appreciate…read morethe consistency.

I stopped in to pick up an item I'd purchased on-line. There is a sign right at the front of the…read morestore with a button to press to pick up online orders, so I pressed the button, and waited, and waited, and waited some more. All the time, there was one cashier, and one other employee stocking shelves. After roughly ten minutes, the cashier, who'd looked directly at me many times already, asked me if I needed help. I told her I pressed the button to pick up an online order, and told me the button doesn't work. Why she decided to wait a full ten minutes to tell me this is beyond me, but she then collected my information, and radioed to a coworker to bring me my item. The other employee fetched my item (a very large office laser printer), and wheeled it out to my car for me. In the box, it was too big to fit into my car. She said they'd be happy to hold it for me until I came back with a bigger vehicle, and I said I'd just unbox it and put it in my car that way. All the while, she seemed apprehensive, and in a hurry to get back into the store. She told me they'd need the box if I had to return it, so I said I'd collapse the box and take it with me. She then told me to "keep a close eye on it", as she hurriedly scooted back toward the store. I had no idea what she was getting at, and she must have seen my confusion and added, "...because of the clientele", suggesting that the location was in a seedy area. I got the printer and box packed into my car, and got it home safely. The printer's been fine, but had I known the location was so bad, and that the service would have been so bad, I'd never have selected this as the pickup location.

J. Thayer has been my office supply provider for years and I would never change. You can get all…read morethe products available at the 'big box' stores, at the same price, with better service. And, you are supporting local business - it is a win-win-win! I have found a few prices that were high and the helpful sales staff is happy to match prices on the spot. Fast delivery to my office, helpful staff, great products and great prices = excellent company. If you need office supplies of any kind, call J. Thayer today.

A great company to use for any office supplies. Ask for Judi Meskel, she is the best and on top of…read morethings.

I'm updating my review from 1-star to 3-stars. I worked with a 3rd agent in the communications…read moredepartment who understood my frustration and she set up Fedex to pick up the damaged desk and accompanying accessories. Upon receipt, Fully issued a full refund for the items returned. In addition, she gave me an additional credit of $100. Although the last rep was able to help resolve the issue, it did take nearly 2 months to get a resolution. In total, I dealt with 2 customer service agents, who sought out support from 3 different supervisors and 1 communications agent. Certainly not the type of service and resolution you would expect after spending over $1k.

I originally left a disgruntled review here, entirely based on my difficulties with reaching…read morecustomer support. Support happened to get back to me the same day I left the review (and was helpful) and a 'Customer Care' rep dm'd with me re: some of my frustrations about their support in my review. They were conciliatory, professional & helpful. The product seems great so far, shipping & shipping notifications good, assembly instructions detailed and accurate. So giving them a good rating based on final outcome. One note: It may be better to contact fully-support via the 'contact' form on their website than directly emailing support@fully.com.