Had a consultation for laser hair removal in the bikini and upper leg with Amy last week. She is…read moreextremely knowledgeable. Today, I had my first treatment and it was surprisingly easy. There was no pain and I was in and out in less than 45 minutes. Anaya treated me and she was super gentle! This is place has a minimalist, modern and clean feel which I loved. Plenty of parking in the parking lot!

I was sent back from my appointment, main issue being expected to sign lengthy consent forms…read morewithout enough time to properly read them. I took 17 minutes to carefully review the documents, and because of that, I was told my appointment had to be rescheduled. If reading legal forms carefully causes you to lose your appointment slot, that says a lot about the process. I had scheduled a 4:00 PM consultation, arrived on time, and was handed an iPad with multiple pages of consent forms. I asked if I could complete the personal information first and review the rest after the consultation, but was told everything had to be signed beforehand. I also mentioned these forms could have been emailed in advance to save time. This was my first time seeking laser hair removal, so I wanted to fully understand what I was agreeing to. At a medical doctor's office, some paperwork is expected, but for a cosmetic consultation, I did not expect to be rushed through lengthy consent forms before even meeting the provider. After finishing, I was told most people "just sign without reading." That was disappointing to hear. Important consent forms should be read and understood, not rushed through. I had taken time off work and drove about 30 minutes based on the positive customer service reviews. Unfortunately, that was not my experience. Sharing this so future customers know what to expect.

I've been coming here to get my pizza tattoo removed. (Yes, I got a tattoo of a pizza slice. Check…read moremy Yelp profile headline if you need some more context.) So far I've been through a few treatments with Noushi and it's been a very smooth process. The treatments are quick and effective. I've already seen quite a reduction in my tattoo, even though it's on my wrist (lower extremity)! Noushi also makes a point to get to know you, which I really like. It doesn't feel like some stranger doctor's office, which I've definitely experienced a few times in my life. I look forward to my next appointment!

Went in for a tattoo removal gave me a price and then when she was done gave me the higher price I…read morehad to help her with the work and felt wow he's still gonna charge me $200 more than what you originally said and so walked out of there after paying $500 when I was total it would be $300 so not so sure about this. She's a nice lady. She does good work, but I mean to be fair as a big burn. It took two weeks to get healed up. Cost me about $100 for all the first aid supplies and burn cream for the laser tattoo removal and it was pretty intense, Recovery. We did not go back for the second treatment. It was very difficult Recovery.

Horrible experience. The staff was really disappointing…read more Laura, I believe is her name, should not be a manager. She's no help at all and absolutely does not care about her clients. She takes no accountability, nor do her workers. She claims so, but that's not what was portrayed. She refuses to believe that her employees can make mistakes just to protect the company's image, absolutely pathetic, considering they did lie, make mistakes and some are incompetent. They all lied by insisting certain information was went over and discussed during the consult, such as risks, which was not. Grace definitely did not go over risks. Rachel did when I asked but also persisted it was covered by Grace previously and Desiree, whom I have never seen regarding fillers. They made the mistake of noting inaccurately in their system that I'v seen Desiree twice about fillers when I haven't. It was Grace instead, and only once. Grace unfortunately isn't as experienced as she should be. My consult with her was not informative. She barely knew how to answer my questions properly, hesitated and did not even bother to show me any sample photos at all considering this is a big procedure. I'm sure this wouldn't be the first complaint against her expertise, and I know they all know it, including the manager, Laura. Never also seen a place that didn't have photos to offer to go by. This led me to ask many questions during the day of my procedure. Rachel in a way was rushing to get started so my numbing creme wouldn't ware off, which ended up waring off 6 hours later... So... I can conclude that there was plenty of time to ask as many questions needed. This is where I explained that I hadn't had these questions discussed previously and therefore is crucial to have them answered. Rachel argues and insists that I'v had a consult twice with Desiree based on the "notes" on the computer which were inaccurate. I did not have any consults with Desiree regarding fillers, only laser hair removal over more than a year ago. I blame the person in charge for all of this, whether the workers are dishonest and/or incompetent, full accountability should be taken by Laura the manager. Yet, no accountability was taken. Whether you're also a loyal client or not, which I certainly have been, guess that definitely doesn't fall in with them. I'v been with Rita for probably a little over a year for laser and had planned 3 other future procedures. Like I said, it does not fall in with them. I don't recommend this place.

I've been seeing Kelly for almost a year now, and I truly can't say enough good things. Not only is…read moreshe warm, welcoming, and incredibly kind, but she also brings a level of knowledge and professionalism that sets her apart. From the very first appointment, she took the time to understand my skin and its needs, recommending treatments and products that have genuinely made a HUGE difference in my skin. She has an amazing eye for what your skin needs based on your goals. She also has a long-term approach to skincare, which I LOVE, and I've never once felt pushed toward unnecessary treatments--which is one of my biggest pet peeves! I feel confident and cared for every time I walk out of her treatment room, and truly enjoy our conversations during our sessions. If you're looking for someone who is not only kind but also deeply knowledgeable and results-driven, I cannot recommend Kelly enough!

I got a gift certificate and chose the dermaplane and diamond glo facial. My skin is actually…read moreglowing. My very dry skin looks hydrated, feels soft and healthy with a little glow. I also purchased the tinted spf75 mineral sunblock and it evens out my skin tone. I've had facial treatments at other places and have never had this result. If you're going to an event or just want to look your best, this is a great treatment. It took 1.5 hours and was so relaxing, I almost fell asleep! Meaghan at the front desk was so helpful and my Aesthetician Corina was amazing. I want to add that I went on a Wednesday and what a treat to break up the work day/week.

Amanda is amazing for all things med spa related!! Very knowledgeable and doesn't oversellread more

They closed without warning, and when you call the customer service line they informed me they…read morefound out the same day and they just send you back to the main line which tells you what you already know, in that the business has been purchased by Elase, and then a vague "stay tuned". I had an appointment on the Monday and Thursday after they sold, no one warned me, sent me a cancellation or anything else, so I'm just stuck here hoping I get my money back or an appointment under this new business. This is NOT how you treat paying customers and patients

Unless Ideal Image offers me a FREE session of Botox, commensurate to my expected visit, I will NOT…read morebe going back! They were dishonest in their pricing, and TOTALLY changed the price when I got there! I made an appointment with an Ideal Image employee by phone as per their rules. After over an HOUR on the phone, I was quoted a price of $124 for 13 units, by Tara, which included my Allē rewards and another $20 reduction. ALL of this was/is in writing!! (Attached below!). I didn't feel comfortable leaving my Debit Card of file, because I didn't know when I could come back and I had been robbed by several other companies when I had done this previously. I went ahead and supplied my Debit Card with Ideal Image and put money into the account. I was told everything was paid and good to go! I was very excited about my visit! They said it was their policy to charge you up front in case of a no show and I had hesitantly complied. I arrived and to my dismay, there was no available handicap parking and the only place I could walk from to their store was a 10 minute slot. The younger girls were not accommodating or sympathetic to my situation (a broken vertebra) and when I asked where may I park they nonchalantly said "over behind the grocery store" that was significantly too far for me to ambulate. They finally agreed to watch my car.. however I didn't realize I'd be there for over 30 minutes as they were disputing my bill in writing from "a Tara!" When I was in a very uncomfortable chair, with my back aching, the assistant kept leaving and everything seemed to take forever. Finally I said "I think I'll add 2 more units.; that will be then a total of $150 ($13 pu). The assistant left AGAIN and came back 10 MINUTES later and said "oh your previous transaction was cancelled and it will NOW be $144 for just $13 units! We can't offer you the discount our employee Tara gave you!" I was in SHOCK as I had the QUOTE IN WRITING!!! I said "HERE is the quote IN WRITING and it CLEARLY states $124 for 13 UNITS!" As a neurologist on temporary Sabbatical, and a military officer-Persian Gulf War, I have ZERO tolerance for shady people, employees that quote NEW, INCREASED PRICES once you're THERE, and dishonest practices!!! After spending my only free Saturday getting ready and driving 1 HOUR round trip, I turned on my heels and marched out. I drove 52 minutes at 90 degrees in heavy traffic from another town! Ideal Image can give me compensation for the $124, or I will be billing them for my time as a physician, as well as reporting them to the BBB for dishonest pricing and price gouging. As a lesson in morality and ethics, especially business ethics, THIS, is what happens to greedy people and dishonest business practices.

I went to for my filler, the first injector (had black hair don't remember her name) that I saw I…read morerequested not to see her again because I had purchased two syringes of filler and got some in lips and wanted to get my smile lines done. She proceeded to start injecting my smile line with just a little bit of one syringe left and put the filler next to my smile line instead of inside my smile line and said she was putting in more filler in my lips for hydration. I feel like that was a waste of my filler because I wasn't asking for more hydration. The next time I went, the new injector, I saw was amazing, but I feel like we ran out of filler before finishing my smile lines due to the previous injector, wasting the filler on things that I did not need and putting it not where I wanted it. She also had a not so welcoming attitude as I had multiple questions with it being my first time. Due to her wasting filler my smile lines was not finished and my lips don't even look that great. Probably would have continued my treatments there if my emails and text to the nurse would have been responded to and they tried to make it right but being ignored is a good way to get a bad reputation! You see responses to the other bad reviews saying get in touch with them but no contact information, no compensation for peoples time and what they put people through. Don't believe responses until u see them compensating people for their behavior! It's all about money to them. I don't like my lips or my smile lines and still having to pay.

I love this product OMG its so amazing on skin and a little goes a long way . I live in NYC and it…read morewas shipped to me here and you can smell as soon as you open the package.

I had a free consultation with Nicole. The service from…read morebooking to visiting the office was exceptional. The five-star ratings are the truth for Milan. I love the offerings here lifetime laser treatments being included with the package. Such a great value. I'm thinking about my treatment plan for hair removal. Overall, the consultation was informative and there are so many options for hair removal. I received so much education about the service and Milan's history. I felt welcomed, and understood and Nicole was extremely empathetic with my concerns. I appreciate the feedback.

Giselle was my tech today and she was so attentive, kind and gentle. She was amazing! This was my…read morethird visit and I'm loving the results.

Would not recommend this place to anyone, there's so many other places that have way better…read morecustomer service, no attitudes and that don't talk to you like you're dumb and don't know your body! Literally argued with some girl named Christine or christina because she numbed me and I told her I can still feel it and that it felt weird because I usually can't feel anything after. Refused to listen to me, gave me attitude like I didn't know what I was talking about and when it came time to do my thing it was so painful we had to stop and re numb me. Go ahead and spend your money somewhere else where they value customers!

I have been a loyal customer for years at BodyLase until my recent visit for filler & Botox from…read moreGrace! ( I had great results with Kelly & Rhonda over the years !) Grace over filled my face with filler and Botox recently all on the same visit. I looked like I'd been stung by a bees nest! The filler made my face huge looking un natural and terrible. ! I spent thousands- I'm so embarrassed and sick! No reply from owner and I called the manager, Laura, but she basically said it's my problem. I had to pay full price, hundreds of dollars, to get it out and it still looks horrible. They were not helpful or caring what so ever! A new person I'm going to delute the awful filler said she was shocked how much BodyLase injected into my face! Buyers beware! A nitemare for me financially and physically!

Blue Water Spa is located in the Raven Ridge Shopping Center in North Raleigh. The spa has operated…read morefor 22 years. I first came to Blue Water Spa about 20 years ago for laser hair removal. At the time I did that, you paid by treatment and did not need a package. I was very pleased with the treatments and have returned over the years for other services. The spa has expanded since I first started coming and more services are provided. There are monthly specials and the Black Friday specials are the best deals of the year. Appointments can be made by calling or texting. It was very easy to set up. When you enter the calm environment, you check in at the front desk. After my first visit, I have been greeted by name. Beverages are available while you wait in the lobby. I've never waited long, even though I have arrived early. The staff is friendly and professional.

For me I felt like a number there. The injectors were snippy and I've since found a better place to…read moreget Botox. I really do wonder if they water-down their vials. I'm not a fan of Blue Water at all.

Milan has always provided great treatment and customer service to me for upper lip and eyebrow…read moreneeds, and Ismary is an incredibly friendly and professional tech to work with. The location is friendly to all folks and works with their customers well when it comes to scheduling. This is my go to for all my laser based needs

Ok.,this is part two but f my horrific battle for my autistic son who not only had no hair removal…read morebut was burned and hurt during his process. I spoke with management at Milan and their answer is they could not help me and the money I spent was sent back to the lender agency alli. I have over 6k invested in the removal and got nothing out of it. I have pictures to show the areas they promised to remove hair and it is all still there. DO NOT USE TGUS COMPANY. they are liars and unsafe.