I mean they're nice sometimes but they never refill my stuff that's supposed to be automatic and…read moretake forever. Meal break is 1:30 to 2 and they took ten extra minutes to get back to the line. Are yall aware meds aren't like a fast food or luxury item people.. NEED them. Like actually. NEED. Them. Just be more organized. If your app sucks then talk to Walgreens CEO because it's not my problem! It's yalls! It's their job to fix their issues not mine. I need my meds when they're SUPPOSED to be filled! Not three days later even though you weren't out of them. Put the meds in the bag. It cannot be that hard.

this is the worst pharmacy ever! they are closed on random days and not open during the hours they…read moresay they are. I once waited for 2 hours to get a prescription filled. they have weird rules that I have never run into at cvs and Bently at the pharmacy is apathetic and rude. I am going to go to CVS from not on. I once called the store to ask about the hours the pharmacy would be open and the lady said they were just understaffed because no one wants to work since Covid. Covid was 5 years ago now! This is such a poorly run store. I am very unhappy with this Walgreens. I have been filling prescriptions here for an about 6 months and it is such a hassle every time. wait times are always horrible. I'm done. just done.

Very courteous staff, and they have all the things you need that you forget to pack on a trip…read more Convenient location Downtown.

These guys are great! It is a family operation and they are always helpful.read more

I had an extremely disappointing and uncomfortable experience with the pharmacist at this CVS…read more I came in twice in one day because I needed to gather additional information and return. Both times, the pharmacist was rude, unprofessional, and openly hostile--rolling his eyes, huffing and puffing, and speaking in an aggressive, dismissive manner. It wasn't just directed at me; I also witnessed him interacting similarly with a customer at the drive-through window, as if he was waiting for that person to question something so he could pounce. The issue involved a manufacturer's coupon I have successfully used for over eight years. He repeatedly insisted I didn't understand how these coupons work and told me that because he has "been a pharmacist for years," he knew better than I did. I already knew that the only time these coupons fail is due to how they are entered or processed in the CVS system--but he would not listen. After I finally gave up and asked him to just check me out, he then asked to see my paperwork again. When I couldn't immediately pull it back up on my phone, he admitted that he only wanted it so he could prove that I was wrong--not to help resolve the issue, but to rub my nose in what he believed was my mistake. That level of pettiness and lack of professionalism was shocking. When I got home, I reviewed the fine print myself and confirmed that nothing supported what he was claiming. I have since asked my doctor to transfer my prescription to a different pharmacy and will be taking my business elsewhere. After this experience, I will no longer use CVS for my family. No one should be treated this way when simply trying to fill a prescription.

ONE star only because it won't let me leave ZERO. You would think if a customer in the drive-thru…read morepharmacy line had an issue, CVS would ask them to just pull around and come inside. Instead I was next in line and waited 25 minutes (no exaggeration) to get to the window. 3 or 4 cars pulled off that were waiting behind me, and I would have to if I could've cleared the brick pillar. There is no excuse for this to happen. When I got to the window it took 3 minutes to pick up 3 prescriptions. So I'm not sure if they're filling Rx's while you wait in the drive-thru or what they're doing, but their common sense is definitely lacking for this to happen.

Nice, clean store. Good location…read more Polite staff. Pharmacy is pleasant. Prices are 'reasonable', not awesome. Food prices are a bit ridiculous. Yes, I do come here often...

Tyler was an exceptional employee who demonstrated professional and courteous service. He went…read moreabove and beyond. He represents CVS well.

As it has been pointed out, this is one of plenty of chain-store pharmacies that are all very…read moresimilar. I am only reviewing the passport photo option. Go here if you want it done fast and perfect, there is a guy who has a grip on it and is willing to be polite on top of that. It is all well affordable and makes you realize, getting some friggin' passport pictures should actually not be a big deal at all. Perfect service in something you might not even know what all could go wrong until you come across the wrong person, so better go here and will never find out. Thanks!

I everything. I've tried this location over 5 times... disputed every time but willing to give them…read moreanother chance for all the price and wait the food is cold and not worth the time.

I placed an on line order for more than 65 photos including a couple of 5 by 7s and one 8 by 10. I…read moreimmediately got an email confirming they got my order. Less than 15 minutes later, I got a text telling me my order was ready for pick up. I couldn't believe it. I had to call the store to see if this was a mistake. No mistake my order was ready in less than 15 minutes. Incredible!!

Two Humans, Three AIs, One Dog, and a Prescription That Was Never Filled: A Seinfeld Episode…read more I genuinely cannot make this up. I pulled up to the pharmacy drive-through to drop off a new prescription for my dog. I explained that he doesn't have insurance and I'd be paying cash. I asked the woman at the window how long it would take. "Are you going to wait?" "Well, I don't know. How long will it take?" "We can't give wait times at the drive-through." "Okay, how long would it take if I came inside?" "30 to 45 minutes." "Great. I'll be back in 30 to 45 minutes." "But we can't give you a time if you're dropping it off at the drive-through." "Okay, so if I come inside, it's 30 to 45 minutes?" "Yes." "Great. I'll see you inside." She then offered to text me when it was ready. "Perfect. And when should I expect that?" "Ma'am, I can't give you a time." I drove away. An hour and a half later, I received a text from AI #1 informing me that my prescription had been delayed due to an insurance issue. There is no insurance. IT'S FOR MY DOG. I clicked the link to resolve the issue and was connected to AI #2, an online chatbot. After explaining the situation and waiting for a response, the chatbot informed me that it couldn't help with insurance issues and I needed to call the pharmacy. So I called. Enter AI #3. "How can I help you?" "PHARMACY." "I can help you with--" "PHARMACY." "Please tell me what you need--" "A HUMAN BEING. PHARMACY." Finally, Human #2 answered. I explained that I'd dropped off my dog's prescription an hour and a half earlier, had been told 30-45 minutes, and had now received an insurance-delay notification despite explaining that I was paying cash. He asked for the patient's date of birth. I gave him mine. "I can't find anything." "Well, it's for my dog." "What's your dog's date of birth?" "You want my DOG'S date of birth?" "Well, I'll have to do some digging." I explained, again, that I'd literally just dropped it off at the window. "Oh, I found it. There's nothing wrong with it." "Great! So it's ready?" "No." "I'm sorry, what do you mean there's nothing wrong with it?" "We can fill it. There's nothing wrong with it." "Okay. So is it ready?" "No, it hasn't been filled." At this point, I explained that it had been an hour and a half and asked when I could pick it up. "Well, did you wait? We don't do waiters at the drive-through." "I WAITED IN THE PARKING LOT." "Well, you have to come inside to wait." Then came the grand finale: "I can fill it for you now, if you'd like." "GREAT. YES. I WOULD LIKE YOU TO DO THAT." "And when do you think I could come by?" "Well, I can have it ready within the hour." It is now 3:45 PM. I have to pick up my child from school. "Great. I'll be there shortly." Two human employees. Three AI systems. An hour and 42 minutes. One dog without insurance. And after all of that, the prescription still hadn't been filled. Apparently, the only thing wrong with the prescription was that nobody had actually filled it. Now I get to drive back, park, walk inside, and presumably hear: "It's not quite ready yet." Somewhere, Jerry Seinfeld is taking notes.

I have had mixed experiences in this Black Mountain, NC CVS. Today's experience was one of the…read moreworst. Last week i called the pharmacy to request a refill on medications. Two needed Dr's authorization or a renewed script. After several days with no text from CVS that medications were ready to be picked up, I called my Dr's office. They had not received requests from CVS for the medicine. Within a short timeframe, the dr's office called the refills in and I received texts from CVS that they were ready to be picked up. I went today to receive the meds.One med wasn't filled and the cashier (pharmacy tech?) was beyond unprofessional. My husband, a physician, asked about the unfilled medication. Apparently the manufacture was "out" of the very common medicine. This cashier became defensive and didn't answer the question but instead raised her voice, chose to be condescending and forcefully slammed the window closed. (The receipt identified the cashiers name and i will provide this if CVS management or corporate would like to have it. )The receipt indicated that her cashier # was 1922000. As stated, the rude and unprofessional behavior of this employee takes the cake. There have been other incidents that one overlooks or puts up with. One was a medication error, a few years ago, and it could have had disastrous consequences. Instead of mosquito prophylaxis, an unrelated drug (that i was not on or prescribed) was filled. Had my husband not picked up on the error, I wouldn't have known, wouldn't have been protected from malaria, and could have had rxns to the substituted medicine. Contrary to other reviews here, I have found Alisson, pharmacist, to be courteous and professional. She has even"gone the extra mile" in terms of trying to locate an out of stock med at another store. She sometimes asks if we need anything else from the store. So, I do not have a complaint about her.

I honestly hate leaving a bad review but I have had it with this pharmacy. Allison is an amazing…read morepharmacist but her co-workers leave so much to be desired--every time we refill a prescription, there is some fiasco, wrong refill, unnecessary calls to our doctors who have done their part, changes that they fail to notice or notify us of until we call them on it. Plus there is a giant, car-swallowing pothole at the drive-thru that they truly need to fix. All the other people who work behind the counter there can do is whimper a meek 'sorry' when they screw up.

Very impersonal; a changing cast of characters; a hamster on a treadmill (customers and staff);…read moreunable to speak to anyone when you call unless you lie and say you are a provider (corporate policy); broken, just like the rest of health care.

Ok. in spite of one of the world's worst interactive voice system on their phone. This is my…read morefavorite pharmacy. I'm comparing it to other CVS pharmacies with which I actually have a prescription. They always seem to be really helpful and also super fast at filling prescriptions.