This is to complete a prior review I did a few minutes ago of the Publix on Commerce Boulevard in…read more LaGrange, Georgia. I accidentally hit send prematurely. After I waited for 15 minutes with other items roasting in my car in 90° weather, the Customer Service with authority to help me (who had told a fellow employee that she would help me) returned with three or four boxes of 12 mini diet cokes. I reiterated that I only wanted 2 six packs of the mini cans, none of which were on the shelf. She told me there were none in back. I asked her if since there weren't any of what I needed, I had to pay full price for the larger box that I did not want or if she could give me a discount (maybe the same price as 12 would cost in the BOGO?). She dismissively told me that I had to pay full price if I only bought one box. I consider that neither "working with me" as a customer nor Customer "SERVICE." frankly, I was shocked and appalled at her attitude and lack of desire to help a customer. She had no apparent desire to help me as one of her customers. Her attitude does not reflect the customer orientation that I have known in any other Publix in any state in my life. I am grateful that there are now two Publixes in LaGrange and I will do all that I can to shop at the Publix at Merganser Commons instead of the one on Commerce in the future.

Our favorite place to shop! Great selection and most likely the cleanest grocery store around.. The…read morestaff is awesome and extremely friendly and helpful!

I have visited Giant Mart grocery store a few times in the past year…read more Each visit the inside of the store was clean and well organized. The products seemed fresh for produce and meats. The staff were helpful when I asked them which aisle some products were on. The prices seemed a bit higher than other stores, in my opinion.

While the food selection isn't as vast as say, Ingles, and the store looks like it hasn't been…read moreremodeled since last century. The prices are good and the service is excellent. This store is within walking distance of my house, so I walk there almost every day. I have made friends with most of the cashiers. It's great.

The store has pretty much everything you need. The fried chicken is delicious! The service is…read moregreat. The store is clean. My sister shops here every now and then.

My son can be a five star general and I'll show up with a cookie cake because that's just the Mom I…read moream. He loves them and I love getting them for his celebrations since he's not big into actual cake cake. Don't worry, he gets other nice gifts too but cookie cakes are just nostalgic for us. I've been using Publix a lot lately, and was in town for his OCS graduation at Fort Moore. I picked a Publix closest to my Airbnb which happened to be this location. On the date/time of our pick up after phoning an order in the previous week, no cookie cake order was ready in my name. I was disappointed but luckily the gentleman working at the bakery very quickly remedied the situation and made one up for me immediately. He then discounted it a few dollars which was kind of him. This won't be my sons home Publix but in a pinch it is nearby and I am very grateful for the exceptional same day service the bakery staff member provided to me. The cake was for the next afternoon and when we served it, it was delish as per the usual with Publix cookie cakes.

Freshway in Zebulon is awesome. The deli cole slaw and potato salad is as good as my grandmother's…read morewas. Their chicken salad and other deli items are also good. Their fried chicken and baked chicken are also outstanding! Freshway's meats are super and they have a butcher on staff who cuts to order. Their fruit and produce sections are not large, but plentiful enough and they typically source many of the in season items locally (middle Georgia). This is my go-to store and I highly recommend. Their staff are also friendly and helpful.

If you are looking for a market with a warm host of people this is the place. Been shopping here…read morefor years. And they have cheap chicken Tuesday. The veggies and meats is where the fresh in Freshway comes from. Shop here just one time and you will shop here from now on.

This store consistently has a great variety of new and different produce that I am learning about…read morenew varieties all the time. And all the varieties of grapes, yummy! Service team is very pleasant in greeting, even asking about my family. It brings a little community vibe in the middle of a bustling burg. One of only a few best places to shop in PTC!

Love love love Sprouts!!! From their made to order deli sandwiches to their raspberry lemonade…read moremangoes and all in-between. The store is always clean and the cashiers are always pleasant. It has a wide variety of items and I don't mind driving a little extra just to get my faves from here.

This is my first time at this grocery store, and I love it. The prices are reasonable and they have…read morelots of items that I purchased. I love seafood and they had a lot of sushi choices. :-) I purchased cheese and crackers, seafood, pasta and health food drinks. The employees are attentive, friendly and make sure that the customers are welcome. I will definitely be back soon.

Deli counter horrible customer service waited while the guy talked to his fellow co-worker for a…read moreminute so he was looking right at me so I finally asked for his help and he says ok no smile no can I help you

I know prices have gone up, but almost $5 for a quart of milk! That's the price of a gallon at…read moreother stores.

Great folks Unbelievable variety …read more Always have everything in stock. Owners are good folks.

The service in this location is a big fat zero. Not enough people at the check out lines. The lines…read moreare long and go slowly. Not enough packers. The aisles are filled with pallets waiting to be unloaded and put in stock. PLEASE HIRE MORE PEOPLE!!!

Do better with mobile pickup. Order was suppose to be ready at 4. Of course I get the call like I…read moredo every time I order. Two calls this time with more of a delay time added on. I got to pick up line at 5:10 and I'm still here at 6. Ant even get a Manager to talk two. Do better

When Publix fills an RX, their website and app says that you can skip the pharmacy checkout line…read moreand go to to the Prepaid pickup window. See pics for where they are promoting this. Don't believe them...they don't do it. I go to the Locust Grove, GA store #1052 to pick up my 1 $2.07 RX. I walk past the line up to the Prepaid Pickup window. I am told by the person at the regular pickup window to go to the back of the line. I tell her no need to because I prepaid. She says there is no one to help me even though there are at least 5 other people working. I say I will just wait here. I am told that the 2 that can help me are both on the phone and they are too busy to help. So I stand there waiting on my prepaid RX while the snarky cashier helps every other customer except me. After they clear out all the other customers she tells me she can get me now. One of the other two that can help is off the phone but didn't even bother. Don't offer a service that you don't provide and then have nasty, mean girl staff make sure they don't help you. Complete customer service fail and unfriendly service on top of not delivering what service that you promised and promote. Also don't think you will get help from the Publix corporate office either. After 6 calls of being hung up on and transferred all over the place because there is no "CARE" in their Customer Care, I finally was able to leave a message for a "Mike Chavez" over the Pharmacy services for store #1052. Did he give me a call back? No he did not. And based on Publix's total lack of caring about the customer, I am sure I won't hear from him tomorrow either.

Just purchased an all butter pound cake. Cake was the driest, flavorless cake I have ever eaten. No…read morebutter flavor, no moisture.