Loft 48 represents the best of Lenox. No one can cut my hair like Christie and I have tried salons…read morefrom Boston to NYC!

My first time at Loft 48, and Megan cut my hair just the way I wanted it. I would return there for…read moresure.

Very skilled and reasonably priced haircut. Angela was fabulous! I highly recommend this salon!read more

Sara Giovine is the only person I trust with my hair. She always knows exactly what I need, whether…read moreit's a fresh cut, color, or just a confidence boost. Sara is talented, professional, and loves making her clients even more beautiful. Book her now, I promise you won't regret it!

The best haircut I've ever had! Missy is amazing as always…read more Comfortable, clean environment and a great team.

After I moved to the Berkshires 4 years ago, I still had my hair cut in NY, where I used to live…read more Decided I needed to find someone local and I did. Missy is great! She knows just how to cut what I envision. And she's so easy to talk too.

Mark, the owner, is a world-class hairdresser and one of the nicest guys you'll ever meet. I have…read morebrittle, what was once thick and curly, postmenopausal hair. Mark has cut my hair 3 times now. Each time better than the last. I'm so grateful to have this fantastic and friendly salon close by that I can trust with my hair. If you are looking for a great haircut and a hairdresser who will get to know your hair. This is the place.

Beautiful spa in Stockbridge. Welcoming atmosphere and calming decor. Love Brianna who always takes…read moregreat care with my hair, whether it's color or cut. Highly recommend this salon for all your needs.

Disappointed. Arrived 5 min early for my appointment and waited patiently with no explanation…read more Checked in again when it was 15 min after my 1hr appointment was scheduled for and told she's coming but no explanation. 22 min after appointment time the esthetician came out and said, "okay I'm ready." No explanation or apology until I noted the time. Then an insincere "oh yes sorry I am a few minutes late." 22 minutes is not a few minutes late and I had a meeting I was not going to make at this rate, so I left. Stuff happens but really disappointed in the communication and customer service.

First time customer. Great experience! All of the highly trained staff are professional and…read morefriendly. Will definitely be my new spot for basic men's cut.

Colleen gave me a great short curly bob and highlights. A total change from my longer, darker hair…read more Have been going into NY to get my hair done, for the past couple of years. Not anymore. (Not to mention it was a third of the price than I'm used to.) Comfortable, spa-like salon.

Dawn did an amazing job on my hair. I'm always cautious about letting someone cut my hair, so when…read moreI wanted to dye my hair for the first time I scoured the reviews on Yelp to find the perfect place that wouldn't mess up my hair. This salon had great reviews and after having my hair done there, I can see why.

I went to Salon 290 today to have my hair colored and cut with Jennifer, and I am extremely happy…read morewith the result! Jennifer is extremely talented, personable, and professional. I often go to her with vague ideas about what I want my hair to look like, and Jennifer talks to me until she understand what I want. She then she makes suggestions, which I usually accept, and the results are always wonderful. After living in the area for 10 years, I can confidently state that this is the best place to go.

LOVE this place! The space is gorgeous and a pleasure to be in, and the stylists are professional,…read morefun and great at what they do. The decor is beautiful, and the whole place just makes you feel well taken care of and relaxed.

Sabrina is a miracle worker! In my 52 years, my hair has never looked better!…read more Comfortable atmosphere. Welcoming staff. Talented stylists. Affordable pricing. You're treated like a person. Not a "client"

Bella was my hair stylist for my wedding in September. She was so amazing throughout the entire…read moreprocess. There was constant communication and she answered any (and there was a lot) of questions I had. Day of the wedding, she was there on time, did all of our hair and makeup absolutely perfect, and had a smiling face the entire time. I highly recommend Bella for anyone's wedding!

A Disappointing Experience…read more I don't usually leave negative reviews ( see my other reviews) but after spending $395 here -- and being treated the way I was -- I feel compelled to share my experience. For context, I have been living in the Berkshires all summer taking care of my 85-year-old father and my stepmother who has advanced dementia. The last time I did anything to my hair was over a year ago because one of my closest friends did my hair for over 20 years. & she recently passed away from a brain tumor. Booking an appointment was a very emotional ordeal. I went in with dark brown hair and I wanted golden blonde highlighted hair. I also asked for a trim, saying I wanted to keep as much length as possible. Instead, I left with hair that was still brown, with just a few subtle highlights. The stylist was a very sweet, young woman, but the end result was nothing like the inspiration photo I provided -- even after a consultation beforehand a week before the appointment. The stylist I saw consulted with another stylist there, and they were both kind and professional, and I don't blame them which is why I am omitting their names. I would even see them again if they worked somewhere else because the quality of their work was good. It just wasn't what I was going for. I thought maybe I hadn't made that clear even though I brought a photo of the color I wanted. I am the kind of person who will eat the wrong meal at a restaurant rather than complain. I reached out after the appointment to express that I wasn't happy with the results and would like to see if I could come back in. I was told via text to "come in Thursday and we'll fix it." But when I replied with my availability, I got no response. I followed up the next day and received a call from the owner, Caroline. Rather than offering a solution, she defended the work for 10-15 minutes and told me things like "look at the color outside," "we just don't know how the hair is going to lift until we get in there," and lastly, "the stylists you worked with are very pleased with the results." When I calmly expressed that I wasn't happy with the results and said that I felt unheard -- I believe I said I am now feeling a little "gaslit" -- the owner Caroline started yelling at me: "I AM NOT! THAT IS NOT WHAT IS HAPPENING! I FIND THAT VERY TRIGGERING!" I ended the call -- stunned and upset. This was meant to be a moment of long-overdue self-care during a very difficult year. Instead, I left feeling dismissed and disrespected. If you're looking for beauty and healing, proceed with caution -- especially if you're not 100% satisfied with the results.

Jen is wonderful!! I always leave happy with how my hair looks. The salon has a very comfortable…read moreatmosphere, very relaxing.