1. Infinity Real Estate Group

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Longwood, FL

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Infinity Real Estate Group

5.0 (1 review)

Services - Infinity Real Estate Group

Buyer's agent

Listing agent

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16 years ago

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Sunstate Home Investment - SunState Home Investment Realty, LLC

Sunstate Home Investment

(3 reviews)

I wish I knew how deceiving the looks of my townhouse looked. I signed a lease through this agency…read more When we moved into our unit there was a major plumbing issue. The toilets/sinks were over flooding all into the carpets. Someone had to be called out twice and it took 2 weeks to get resolved. The neighborhood (Treviso) is also known for multiple auto break ins and other crimes. They were the only agency with tenants that didn't have parking decals which subjected my vehicle being towed. I was not allowed to have my landlords phone number/email when asked. They also completely screwed me out of $1000 deposit, only returning $470. One person told me it was $200 to have the carpets cleaned (that she had just gotten then invoice). When I called back to talk to the manager she claims it was $275, and I was charged $150 for having nail holes in the wall and $100 cleaning fee. There were also other smaller things throughout the home supposedly. I also called the day after I turned in my keys, with 2 weeks left on my lease, to make sure everything was ok. The lady informed me my unit was fine and they would let me know if I needed to do anything. This obviously never happened. Lesson learned - don't rent through a real estate agency.

I cannot even begin to explain the lack of propriety on behalf of this particular company. I rented…read morea town house which they were "suppose" to manage by them in 2013-2014. The rental agent, Tara Garkowski, was more than happy to take my money, have me sign the lease and provide me with keys in a very timely manner. That was in March 2013. That was the last time anything happened between myself and Tara, and Sunstate, in a timely manner. There were a couple of issues with the unit, now understanding that anything under $100 I would cover myself, which I did and yet that hundred dollars per instance added up to a lot more than I had anticipated. There were issues with the locks, there were issues with the washing machine, there were issues here, there were issues there, there were issues everywhere. On top of that- the fire extinguisher was never updated. The window blinds in the master bathroom never function properly since I moved in. There was also a water damage that I had informed TARA of which were never addressed. Water began to leak from the master shower onto the actual bathroom floor and I had to go to Home Depot and get stuff to fix it and caulk it myself because Tara never responded to my text messages or my emails. There was black mold found along the baseboards and the walls next to the shower in the master bath, I advised this information to Tara along with photos that I sent via text and it was never addressed. After some back-and-forth in May, months after my lease had expired and they had forgotten to send me one - even though I kept reminding them of the lease and the items that needed to still be fixed - they finally sent me a lease renewal on May 7 of 2014 and then asked me to vacate the property because I withheld the rent due to the lack of attention provided to the unit. Ready to pay for everything including any back payments as long as they address the issues... instead they decided to evict me. We tried to go back-and-forth with the courts and eventually I had to leave I just could not handle it anymore. I now have an evection on my record because Tara and Sunstate were negligent. Oh and the cherry on that sundae.... the place was renovated with new carpeting and tile floors that the lawyer tried to get me to pay for... I had photos of the unit before and after... With the exception of a small burn on the kitchen counter (which I was quoted 300.00USD to fix when I did my personal estimate) the unit was exactly as I got it- under the terms "as is" yet they tried to get me for like 5k in "damages" - oh I almost crapped myself on that one, haaa haaa. Stay away from this company and their employees find someone else to rent your place from.

Wilson Management Group - The front of our office building located at 365 Wekiva Springs Rd, Longwood, FL.

Wilson Management Group

(27 reviews)

Wekiva Springs

I rented from Wilson Management Group for exactly six years, and their handling of maintenance and…read moresecurity deposits is highly unprofessional. I advise both tenants and property owners to avoid doing business with them. During my six-year tenancy, they consistently refused to address property maintenance. When the garage AC unit began growing mold, their "fix" was simply to paint over it. When I submitted a maintenance request because the house was poorly sealed and allowing bugs inside, they left the ticket open for three months before closing it because they "could not find a vendor." If you try to call them to resolve anything, they simply do not answer the phone. Upon move-out, they attempted to keep my security deposit for charges that are gross overestimates and well past HUD useful life guidelines for normal wear and tear. I requested third-party contractor invoices for these damages, which they flatly refused to provide. Instead, they billed arbitrary amounts like $606 to replace two sets of six-year-old blinds, $83 to recaulk a sink, and $42 to replace two lightbulbs. When I sent a formal written objection via Certified Mail, they responded on 9/4/26 stating, "The forfeited security deposit funds have been disbursed to the property owner. We consider this matter to be closed. Please govern yourself accordingly." Under Florida Statute § 83.49(3), once a tenant issues a timely written objection, a property manager cannot unilaterally disburse the contested funds and declare the matter closed without a legal resolution or settlement. Any business that operates this way and threatens legal action over honest reviews is not acting with integrity or operating within the bounds of the law.

I highly recommend Wilson Management Group because of my experience with the property manager, Joe…read moreEnglish. Before WMG and Joe started managing the property, I had been a tenant for 6+ years, with the majority of the time living with the homeowner, who remains a very close friend. If you live in a home that long, it's hard to imagine that a property manager could care about it as much as you do--but Joe English quickly allayed these concerns. Joe was understanding and flexible re: unique arrangements for this property. He has been responsive and active to address issues as they arise, no matter how minimal they may seem. We live in peace and harmony, thanks largely in part to Joe English from WMG.

Infinity Real Estate Group - realestatesvcs - Updated October 2026

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