I first heard of Infinity through Fairfax High School, where I work. Carol does a lot of the t-shirts for school projects and fundraisers. She came highly recommended to me by several teachers at school and I decided to contact her for t-shirts for my side business, a fitness company.
She was so great to work with; she e-mailed me back very quickly and gave the BEST advice regarding pricing, how many images/inks/screens/colors to use to get the best bang for my buck. She gave me the best advice to help me as a small business owner, and didn't try to upsell or nickel and dime me.
Before ordering with her I compared a lot of the online websites and she was not only cheaper, but you get the advantage of talking with her to design your shirts (or whatever you're ordering) which I found a lot easer than trying to set everything up online.
The reason I decided to write this review was because in a recent order I was somehow sent the wrong color shirts (a different shade of pink) and sent Carol a picture comparing the shirts with the ones I should have gotten, she immediately wrote me back saying that she was going to resend the correct color shirts. No hassle, no convincing, no questions, done. Simple. I was so impressed.
This is the best customer service I've probably ever seen, and on top of that the t-shirts are high-quality and are lasting (I wear the same one twice a week for work and it still looks great!) Don't think twice about ordering with Infinity. read more