I wish I could give Encompass 100 stars to show how wonderful a place this is. I spent three weeks…read moreat Encompass because of GBS and the progress I made was incredible. The therapist listened to me on what I felt like I was struggling with to help me reach my goals. They would come up with exercises to help work on the muscles that wasn't working to get them working again. Everyone was so kind and very helpful beyond any place I have ever been. I had a really hard time leaving because I will miss everyone there. I will have to make visits hopefully as just a visitor not a patient to see everyone. If you are thinking about InPatient therapy I would choose here by far the best place. They keep everything clean and always smelling good. The food is really good I was blown away that they offer the food that they do. When I say good food I'll give an example I had shrimp a few times while I was there. Everyone really makes sure you are doing ok and makes sure you are comfortable while you are there. If you press the call button for help they come quickly to check on you there's no waiting awhile like at the hospital. They care about their patients here. Because of this place I've made some good improvement on getting better. I did workouts on my own along with the therapy they gave me. If I wanted to use equipment in my room they would check out equipment to me to workout. They would even give printouts and show you workouts you can do on your own to help you achieve your goals. If you wanted to work on something specific they would get you the workouts to target what you wanted to accomplish. They even have an app that you can see the workouts with videos to help you understand the workouts. I was even able to get the medicine that I was taking to be be prescribed to me. They can only do 30 days worth on the medication so keep in mind you will have to get with your doctor to continue those medications. One final thing what you put into therapy is what you will get out of it. If you don't have the motivation you won't get the same results I did from coming here. Everyone is great here and I really appreciate everyone from the receptionist, nurses, therapist, maintenance, administration, Janitors, Kitchen. Thank you everybody in what you do and keep up the great work that makes Encompass a top notch place to do therapy. I miss yall already and hope to come visit.

My dad stayed at Encompass a year ago and had a great experience. When he had another hospital…read morestay, he became very weak. I asked to go to Encompass thinking we would receive the same level of care. My dad could not get out of bed alone, go to the restroom and he struggled to scoot along with a walker. He came with a catheter and received permission to remove it. They put it back in when they decided he was too much trouble without it. We had three great nurses while we were there. They were never on the same shift and were always in high demand because the other nurses were uncaring and unprofessional. Their goal is to keep their rating say they are ready to go home after 14 days whether they are or not. They did not want my dad to transfer to another facility because it hurt their rating. They suggested I check him out and have his personal physician check him into another facility. I guess he was supposed to sleep in the car until his appointment since he was not mobile enough to get in an out of the car without fear of falling or in and out of the house. When we finally got to another facility, it was discovered that he had gotten a uti due to improper maintenance of his catheter. I do not know what happened to Encompass but it was a humiliating and depressing experience for my dad.

Our elderly mother was needing some assistance at home. We contacted Touching Hearts and they were…read moreable to help right away. The caregivers have been great, very compassionate and attentive. They not only help with light housekeeping, but also provide companionship. The scheduling staff work with us to fit our needs and have been very flexible. We are so fortunate to have Touching Hearts to help bridge the gap between what we can provide and what our mother needs!

They are not a friendly place to work for, I was hired as scheduling coordinator. I worked just…read moreover a week and was let go, they brought in a caregiver for the same position I was hired for. The day before they let me go, that caregiver and the manager were making jokes about my deafness, I am deaf not blind! When I see someone laughing at my expense, it's hurtful! But before i left they were on and off the phone all day gossiping about another caregiver that was terminated for theft of a client. So I filled that caregivers position the next day, from 7AM to 3PM. At 7:45AM a caregiver told me someone was on their way to relieve me and I was not asked, I was told to leave that client's apt# and go to another client's home for service from 9AM to 5PM. I explained that beings I knew I was finished at 3PM I made plans with my daughter at 4PM and wasn't able to work for the other client. So they scheduled me anyway, and then called me back and said they were sending another caregiver to relieve me and I would be on call for the office beings the Manager was going to be in and out all day. I get a call from the manager close to 3PM saying they're terminated me because I left early. I left at 4:55PM, I asked if the manager or the other scheduling coordinator/ caregiver needed anything else before I left, they said no and the manager said I will see you Monday. I said ok I'll call if I have any questions, the manager said ok, have a good weekend. Do not trust them, you can not take them at their word. And making fun of someone's disability is disgusting!

Excellent facility and wonderful staff. The food was also amazing. They have activities daily and…read moreother groups come in to provide entertainment. We will definitely use them again in the future if the need arises. The facility is beautiful.

From the owner: Whether for an extended stay or a short-term visit after being discharged from the hospital, our…read morestaff are dedicated to providing the very best medically directed compassionate care for our residents and their families. Our highly trained nursing staff assist with daily activities such as bathing and grooming. They provide the comfort of knowing help is there when needed. It's a gentle touch that shows compassion and concern. Our nurses operate on the founding principles of our company: Respect, Dignity and Honor. We Provide 24/7 care. we also provide rehab Physical, Speech, Occupational Therapy. We accept most insurance and Medicare, Medicaid, Medicaid Pending.