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    Infiniti

    3.4 (87 reviews)
    Open 9:00 am - 9:00 pm

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    My photo taken the very next day of the same axle.
    Solana J.

    BEWARE OF SERVICE DEPARTMENT* A few days ago I took my 2018 Q50, which is under an extended warranty, to the dealer to rectify an issue with the alarm sounding at random times. During the 2 days that the service department had my vehicle, they sent me a video of my inner axle showing that it had a huge hole and leaking fuel. (My tag was not shown in the video) They also advised me that I needed a new battery.. unbeknownst to them, I had had the battery tested just a few minutes before taking it into the the dealer! It was at that time that I asked my service advisor to place a stop order on the service request. Once I got the car back home, I had the axles checked to verify the service departments findings and there was NO DAMAGE TO MY AXLES aside from one being rusted. BUT THEY HAD ZERO HOLES OR DAMAGE! Below is the link sent to me from my advisor showing major damage to what was allegedly my vehicle. The 2nd photo was taken by me the next day of the same axle with no damage. From what I gather, since my car was under warranty, the service department sent fraudulent photos & videos of an axle that was damaged in order to get me to pay for repairs out of pocket that would not be included in my warranty. When I returned to the dealership to voice my concerns, the service manager and branch manager were dismissive, unprofessional and of zero assistance. I urge anyone thinking of doing business with this dealership to think twice. PLEASE NEVER TAKE YOUR VEHICLE HERE! BEWARE*******

    Clean showroom!
    Gabriel R.

    Darion and Vince R a winning combination! We were looking to lease a Qx60 and both of these guys went above and beyond our expectations. They dispelled any previous notion of what a car salesman and finance person is. We were trate very well and the deal couldn't be beat by any other dealers. Honest and fair? Hard to find these days, but they delivered in every sense of the word. We will be back as soon as the lease is due.

    Christian J.

    The service center here is on point!! The go to guy is Mr. Julio López. His professionalism, attention to details, and strong customer service is what separates this place from the rest. Took my Q50 on for service due to an issue with the RPM's and Julio right away knew what the issue was. I left the vehicle in the morning and Julio provided me with a loaner for the day. I returned the next morning to pick up my vehicle and the car was back to normal, oil changer, and rotation. And to top it off a fresh car wash. They have the waiting area which offers a large coffee machine that allows you to pick your coffee option, fresh pastellitos, and a clean waiting area. The staff is very friendly as well. A+ Service

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    Michelle W.

    Kirsi, gracias para las cinco estrellas!

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    6 months ago

    Infiniti of South Miami corrected an issue professionally. I'm updating my rating. Thanks Infiniti

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    Michelle W.

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    1 year ago

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    Miles B.

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    Miles B.

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    Miles B.

    Thank you for the 5-star review Isabel! Enjoy your new Infiniti.

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    Page 1 of 3

    Ask the Community - Infiniti

    Review Highlights - Infiniti

    Today, (among many other free services) I asked the service agent (Julio) to have them check my brakes.

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    Enterprise Car Sales

    Enterprise Car Sales

    (19 reviews)

    This past weekend, I visited Miami Lakes Chevrolet to check out a Tahoe, but the experience was far…read morefrom smooth. The vehicle had a flat tire, a dead battery, no radiator fluid--and to top it off, the radiator cap broke when the salesperson tried to open it. While waiting for them to sort things out, I decided to explore other options and reached out to Enterprise Car Sales South Miami at 17720 S Dixie Hwy, Miami, FL 33157. I spoke with JC, who confirmed they had the Tahoe I'd seen online and assured me it would be ready for viewing. I left Miami Lakes Chevrolet and their scratched-up, poorly maintained Tahoe behind and headed straight to Enterprise. The moment I arrived, I saw the Tahoe--clean, polished, and ready to go. I knew instantly it was the one. Enterprise doesn't tack on unnecessary dealer fees, so the pricing was fair and transparent. After JC and Tara walked me through the numbers, I traded in my old Chevy Avalanche and got a deal I couldn't pass up. JC's professionalism was outstanding, and with Tara's help, the entire process felt more like a celebration than a transaction. Thank you both for making this such a great experience! Enterprise Car Sales South Miami 17720 S Dixie Hwy Miami, FL 33157-5422

    WORST car dealership down south better options are going to an up north dealer. I've gotten 2…read morevehicles from them previously traded in my Altima 2020 for a Nissan Rogue 2021. My car was totaled in February due to a rear end collision. My insurance covered 75% of my vehicle and my GAP claim was denied by ENTERPRISE CAR SALES for being a "commercial vehicle" never once have I drove the vehicle for any company's or drive shares so I don't understand I've spoken to them in person and sound reasonable claiming they can get my GAP agreement reversed which was a lie it's October now and this happened in February still without a car and paying for a car I do not currently have in my possession RIDICULOUS

    Mercedes-Benz of Cutler Bay

    Mercedes-Benz of Cutler Bay

    (115 reviews)

    I had an absolutely outstanding experience working with Leo Sorzano at Mercedes-Benz in Cutler Bay…read more From the very first phone call, Leo was incredibly friendly, accommodating, and genuinely personable. He took the time to answer all of my questions right away when I texted him over 15 times in 3 days after our first phone conversation. He truly made the entire process feel easy and stress-free, he also went above and beyond to make sure I felt confident every step of the way. When I arrived at the dealership, the same warm and professional service continued. Leo made the paperwork smooth and straightforward, and his attention to detail and care for his clients really stands out. I asked to test drive 2 different C300's at first. Then I asked him to give me the numbers for both with all of my requested options. He did it happily and when he was done I suprised him with a "what about that black CLE 300?" .. We laughed and he came back with the numbers in no time. Thanks to Leo, I'm now driving my beautiful CLE 300, and I couldn't be happier with the entire experience. If you're looking for someone who will treat you with kindness, professionalism, and exceptional service, I highly recommend asking for Leo. He made this one of the best car-buying experiences I've ever had!

    My experience with this Mercedes-Benz dealership has been beyond disappointing. My husband received…read morea notification regarding a recall affecting the vehicle, and now all of the screens in the car completely stopped working. No matter how many times we turn the car off and on, nothing works. This issue is already publicly known and even being discussed in the news, yet when my husband first called to schedule service, he was told that his vehicle was "not on the recall list." Only after he provided proof was he finally able to schedule an appointment. What makes this even more frustrating is that his appointment was scheduled for 7:00 AM, and it wasn't until almost 10:00 AM that they finally informed him they would NOT be able to fix the issue until June. June! How is someone expected to safely drive a vehicle with no functioning screens for months? This is supposed to be a luxury brand that prides itself on customer service and safety, yet the way this situation has been handled has been careless, dismissive, and incredibly disrespectful. On top of that, customers are still expected to continue making payments on a vehicle they can barely use safely. We expected much more from Mercedes-Benz. Extremely disappointing experience.

    HGreg Nissan Kendall - Interior

    HGreg Nissan Kendall

    (103 reviews)

    Buying a new car at a dealership can be a very stressful endeavor. Although I had a small…read moredisagreement with Frank, the finance manager (who is no longer with the dealership), the overall process was smooth and very pleasant. From Kris, the salesman, who showed an enormous amount of patience, to Mandy, the Sales Manager, who always had a smile and was a pleasure to negotiate with -- I never felt like I was pushing too much while working toward the right price on a new Nissan Rogue for our family. However, the most patient, professional, and understanding person at HGregg Nissan was Kiamy Perez, the Finance Director. What a true gentleman. Kiamy stepped in when I had an issue with one of the finance managers and was able to quickly, intelligently, and calmly resolve the situation. He handled our disagreement professionally and made sure everything moved forward smoothly. Thank you, HGregg Nissan, for hiring professional and well-informed staff -- from Mandy in sales to Kiamy in finance. I know where I'll be buying our next new car in the future.

    Probably one of the worst places to buy a used car. DO NOT BUY A USED CAR HERE!!! I bought a 2017…read moreGTI on 4/05/26. When I test drove it, all the warning lights on the dash were on, but the car ran fine. So I obviously had to bring it back to get that fixed. No big deal. Later that night, I wanted to drive the car, but couldn't because there were no headlights. No bulbs installed at all. Brought the car back to them on 4/08/26 for the warning lights, the headlights, and asked them to check the tires. It took 2 weeks for them to replace a wheel speed sensor and fix the headlights. As far as the tires go, they said they were good. Fast forward to 3 days after I picked up the car and I notice a gash on the sidewall of one tire. I called and brought the car back that that day and was told that they were not going to help me. Just found out they in fact did not fix the headlights. They just shoved some bulbs inside.

    Velocity Motors - The car dealership that took my 17 -year-olds $500 for a vehicle and refuses to give the money back to him.

    Velocity Motors

    (3 reviews)

    Dangerous Vehicle Scam company!!! This company is extremely faulty and is a scam. Please do not…read morepurchase a vehicle from them: They sold Leticia a faulty Nissan Sentra 2017 on 7/31. The car was only driven consistently for 3 hours when it broke down in the middle of the highway with her and her daughter. This is extremely dangerous A life could've been lost. I've even contacted @Paulcovarrubias about what happened he laughed in my face. He did not offer any solution or compensation about how we can fix this. I believe this company is ran by their family. They have different accounts the use on Facebook marketplace such in order to continue their vehicle scams, and sell you a faulty car.

    BUYER BEWARE!!! Stay away from this dealer that poses as a private seller name Paul Covarrubias and…read moreother unknown profiles he uses on Facebook Marketplace. These people as scammers. They seem to be running a scam as a family unit. Paul sold me a vehicle on 7/31 with various issues to include a faulty transmission that I specifically asked him about because I was concerned about purchasing a brand that is known for transmission issues. He lied and told me there was nothing to worry about in that regard as his girlfriend had the same type of vehicle for years with no known issues. After purchasing I did not drive the car around a lot as I was planning on a long road trip. Note 3hrs into my trip on open highway the car stopped working and left me stranded on the highway hours away from home which placed me in danger on the road. Once stranded I called and texted him for assistance with no answer. He then responded later that night downplaying and even laughed at what I mentioned happened to me and refused any type of refund.

    South Motors Used Honda - Love this color.

    South Motors Used Honda

    (4 reviews)

    We bought a CPO Honda pilot special edition from Cecil. Advertised pricing was very competitive…read morecompared to what I was able to negotiate with other dealers. The car was already certified, they didn't mean you pay extra to have it certified, it was already done. Louis the finance manager, was able to get me a rate 2 full points below my credit unions best advertised rate. We drove an hour and 40 minutes to get down there, but it was worth it not to deal with a shady car dealership full of gimmicky pricing.

    HORRIBLE SERVICE DEPT I WILL NOT BE BACK. Called, was waiting for 10 minutes and no answer. Decided…read moreto chat with them online and inquire on the cost of an oil change, couldn't give me an exact answer. I decided to drive over there as I needed an oil change. When I arrive, they were under construction so I had to go around and do a u turn to enter the service department. I finally arrived and waited 5 minutes for someone to come greet me as they do in Braman Honda and no help... I got out of my car and asked an employee on the side of the building and he redirected me inside to get someone to help me. I was standing there for 2 minutes and an employee comes up to me and tells me that I should be outside because if not they won't know who is next in line. I politely tell him that an employee told me to come inside the building and he rudely tells me to go stand next to my car. When I am finally next to my car.... He tells me that they are currently 3 hours behind for customers with appointments so without appts it's going to be longer than that. No intention of me staying at all. I told him I was leaving especially after the rude service. Employees should be more interact to customers and make sure they are probably attended to. I drove 30 mins away to Braman Honda and oil change was done in an 1 1/2 hrs WITHOUT an appt. I will not be back at south motors Honda and reccomend everyone to drive a little further and go to a dealer that has friendlier staff and lower wait times.

    Infiniti - car_dealers - Updated May 2026

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