Scott was phenomenal! Above and beyond!!! Highly recommend.A++…read moreThank you Scott for all your help.

Xfinity is the WORSE company I've ever seen!! They only want your business & then they leave you…read morehanging! They DO NOT care about (Older people/Seniors) that can't connect everything their self! We're new to Vero Beach Florida & we've never been treated with such disrespect! We were promised a Tech to come out but each day we waited till 9pm & then they'd send a text saying (sorry,next day next day next day) but no one ever showed up. Hopefully we will find a good company that cares about their customers. NO THANKS!!

We had been having issues with our bill for over 6 months. Many phone calls and online chats…read morelater, we were still paying for a phone we weren't using as well as a watch that we had returned. We decided to go into the store to speak in person and were helped by Kacey Marcellus. He was kind, patient and understanding. He got on the phone with a specialist and after some back and forth he got us our refunds. We we're so grateful for his help.

Another amazing visit at Verizon. The guys were professional, polite, friendly and was eager to…read morehelp solve my problem! Thanks to the Vero Verizon team!

Go see Patti, i was avoiding upgrading my phone because of the hassel of getting all of my apps,…read moreemail etc working but she walked me through everything and the new phone is working perfectly after 45 mins

The most Awful customer service for an over 30 year Verizon Customer…read more That's what I get for not going to a corporate store. I am knot sure who the TCC owner is, but i do know for sure, I will be moving my account to AT&T on Monday morning, first thing. I ve never had any good experience at any Verizon store, but this guy could be in charge of teaching the rude Classes.

Please help me show AT&T that treating customers like cr@p will not be tolerated!!…read more It's hard to find where to write feedback on this company. A rude AT&T tech cut down the shrubs on my yard, claimed the utility easement means his company "owns that part of my property", and left the cut down shrubs in the yard for me to clean up. I have made several attempts to contact AT&T for help. They have been totally apathetic and professional. Their plan to prevent customer complaints by wasting our time and sending them all over the place has only fueled me to take this public. In the Ft. Pierce, Florida area. On Friday August 25th, 2023 around 3:00pm, I departed my home to take care of an errand. Upon departing I noticed an AT&T tech working outside my house in the areas of the utility box near the road. I departed and returning about 20 minutes later. Upon arriving back home I discovered he had cut down the shrubs in front of the house. These shrubs has been there for years. They provide plenty of space for me to walk around and add mulch. When asked for the reason he cut down the shrubs, and why did he not knock on our door earlier to notify me if he believed this was necessary, and for his name. He calmly, yet in a rude/blunt manner, stated that he does not have to give us his name nor explain the reason for cutting down the shrubs. However, he exclaimed that his company has an easement on our property which he clearly stated "means this area belongs to them". I informed him that is not what an easement means and that I will be reporting this to his company and he commented something to the effect to feel free. To add insult to injury, he left all the cut shrubs in front of the house. I have photos and videos to show what the company did. Now, as I research about them I realize this is not uncommon. They show a lack of respect for customers and homeowner throughout. This type of behavior is systemic to AT&T. We as customers need to band together to show them and send a message to not treat customers anyway they want to.

I have direct tv and wanted to add internet service. The only way they could do that was to cancel…read moremy direct tv account after having it for 10 years and create a new account. It took them 9 mins to find my direct tv account even though I had the account number. I was on the phone for 1 hour and 45 mins.. I finally hung up on them and called Xfinity. AT&T will be out of business in no time.

Service was very, remarkably slow which should have been a warning to stay away. We changed to…read moretheir service anyway. The girl told us we had to use a different credit card than they first we gave her but accepted the second, telling us we'd get a discount for paying by card. We found out later that it has to go on the debit card. I don't trust anything on the debit card. We tried the internet package she said we could have as a trial only to find when we went to return it that they couldn't accept it because whatever internet they use to mark it returned wasn't working. Now we have to do some sort of mailing. If they can't keep services up and running for themselves, how can they do it for customers? I'm going back to ATT. I wasn't thrilled, but it wasn't this bad.

I switched from Verizon to T-Mobile at the miracle mile location. But once I signed up, the…read morecustomer service is non-existent. The management offers no assistance. Shop at another location.

Carmen was helpful and friendly. We switched from Verizon to TMobile, which was a detailed process…read more She absolutely knew what she was doing and got us switched over and our two new phones up and running!

From the owner: Visit the T-Mobile store in Vero Beach and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 6200 20th Street #534 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

My husband and I purchased new iphones directly from Apple but were not able to get them to work as…read morefar as the phone part, so we first went to the Verizon store in Tradition. We are already customers of Verizon. Ryan was very nice but not able to help us because whatever was wrong had to be done at the corporate store. Kevin at the SLW Verizon, which is corporate, was able to fix it quickly and was very pleasant. He did, of course, suggest some items for us to buy, which we weren't interested in, but he did it very nicely. If we ever need to buy more stuff from Verizon, we will go to Kevin for sure. One note, get there early! We arrived before the place opened at 10am. At about 9:55, two more customers showed up. So that meant there were 4 customers even before this place opened. Kevin was able to fix our problem in about 15 minutes, and by the time we left, there had to be a dozen other customers there and only about 3 Verizon employees.

Austin really helped us. He's kind and knowledgeable and did his best…read more Other Verizon reps (at other locations) were confused and got us into dead ends, but Austin save us!