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    Indy Productions

    5.0 (1 review)

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    14 years ago

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    IPIC Theaters

    IPIC Theaters

    3.7
    (258 reviews)
    4.2 km
    $$

    I went to IPIC yesterday to see Spider-Man: Long Way From Home and was seated in Theater 6. Shortly…read moreafter getting settled, I noticed the auditorium was a bit warm. Once our server, Diamond, greeted us, we learned they were dealing with a few operational issues, including a limited food menu, a nonfunctioning call button, and unfortunately, no working AC in the theater. Despite the circumstances, Diamond was excellent. She was attentive, communicative, and kept us informed throughout the movie. Management also handled the situation well, coming into the theater to offer guests a full refund and a pass for another movie. We were also given the option to wait about 20 minutes and move to another auditorium showing the same film. I decided to stay and was still able to order a pepperoni pizza and some candy from the limited menu. The pizza was good, but that ranch deserves its own mention because it was surprisingly delicious. Technical issues happen, and I appreciated how both Diamond and management handled a less than ideal situation. iPic will definitely continue to be my theater of choice, and Diamond's service made a big difference in the overall experience.

    I've been here a handful of times and the service has always been a bit hit or miss, but this last…read morevisit really took me aback. We came to see Odyssey, which was amazing, easily one of the best theater experiences movie-wise but the in-theater dining side of things fell apart fast. Ordered a Coke and got Diet instead, along with wings and a large popcorn. When the wings came out (wrong flavor), I asked for an extra plate and napkins got the napkins eventually, no plate, and the wings themselves were the wrong order. That took over 25 minutes to even attempt to fix, and at that point I just left mid-movie to go grab things myself at the bar. We hit the call light multiple times after that and the server didn't come back until the last 10 minutes of the film. On top of that, our seat cushion was detached and torn when we sat down not exactly what you expect for the price point. At the end, I asked to speak with a manager about the experience and to get my points credited. He handled the points fine, but honestly seemed pretty indifferent to everything else, which felt off given we'd just spent over $100 for two people. To top it off, parking wasn't validated correctly, and there was no going back up to fix it once we'd left. The movie itself was fantastic. The experience around it wasn't. If you're going for the movie, go just don't expect much from the service.

    Photos
    IPIC Theater upstairs lounge at Atlanta Georgia.
    IPIC Theater upstairs lounge at Atlanta Georgia.
    Bison Burger
    Bison Burger
    IPIC Theaters

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    Indy Productions - movietheaters - Updated August 2026

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