1. Indy Car Entertainment

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    Peabody, MA

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    Indy Car Entertainment

    5.0 (2 reviews)
    Closed • 9:00 am - 7:00 pm

    Services - Indy Car Entertainment

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    Auto Sound - New alpine radio

    Auto Sound

    (23 reviews)

    What is the best customer service in the world?…read more Think about that for a moment. You are in a tight spot, you call multiple vendors. The shop you have been going to for 15 years don't have the time to help you or are too faraway. My car had been totaled. And it was faraway from home in Salem, MA. It had very expensive speakers and amplifier which I had to remove before it was sent to salvage. I called everyone I knew. I was desperate to get my stuff off the car. I talked to some people I could barely understand. I called a shop where some weird music was being played as their ring tone. Auto Sound saved my life! I had given up on good customer support in this world. Whether you pay $1k per month or $70k per month I have seen some bad customer support. I can tell you these guys rank high up there with the best of the best. I can give you names of some big corporate businesses where no matter how much money you throw at them you get bad support. This is how customer support should look like and I can tell you there were the best people I have ever talked to about anything, anywhere. There was some real empathy for my situation. They went above and beyond. Well beyond above and beyond. If I am spending $100 on anything, after this experience I would like it to go to these folks. At the end of the day, it does not matter what they are selling and which brands they deal with. These people will look after you with the kind of empathy you probably only see from close family. Don't take your money elsewhere. If you have anything to do with anything in cars, you won't get better looked after anywhere else. I have a weekly review with a company, my company pays big bucks to deal with. I am adding this place to the list of best customer support from any vendor I have seen - in the big leagues. Sometimes people forget what real customer service looks like, and it always helps to provide some concrete examples. Auto Sound is one of them.

    Drove there today around 3:00 pm looking for some information and a quote to replace my factory…read moreradio/5disc changer in my 2008 Jeep Wrangler. Wanted something with CarPlay and Bluetooth capabilities. Drove out less than an hour later with new Sony touchscreen stereo installed. I got lucky due to a cancellation, but was amazing that they could accommodate me right then and there for a very reasonable price. Sound quality is better than it ever has been with the new stereo. More than happy!

    Mobile Car Pro - Viper Remote Starters with Smart Start mobile phone app.

    Mobile Car Pro

    (22 reviews)

    Scott and team just finished a flat panel radio and speaker upgrade to bring my 300zx up to and…read morebeyond today's A/V car experiences, what an amazing and professional job they did! Everything looks so integrated and part of the vehicle look, I could not be happier. They spent time with me after the install going over ALL the new features and capabilities. If you go somewhere else for your audio car needs you are making a big mistake. I highly recommend these guys! They have passion about what they do and it shows in the final product!

    I have a very cheap car. I went in to this shop based on the positive yelp reviews and was not…read moredisappointed. I got an inexpensive JVC single DIN unit and with an adapter kit they installed it in my double DIN dashboard. They even installed a very stock looking cubby underneath it. Brilliant, this car has nowhere to put stuff. Unfortunately because of the angle of my dashboard I couldn't read the display on the radio. I called them the next day and asked them if there was some kind of sunshade I could put over the radio because I thought the display was just being washed out by the sun. They called me back quickly and told me to come back and they put a different Alpine unit in it with a different kind of display. No hassle, no extra charge, another every clean install without a single bullet connector or pice of cut wire on the floor. These guys also dba as Sound Sensations. Will totally use them again if I have need.

    Indy Car Entertainment - stereo_installation - Updated October 2026

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