Hmm. This must be a super secret by invite only hair place. I scheduled online twice and was…read moresupposed to get a confirmation. Never got any; I looked at the online booking schedule and it was set to 'requires confirmation'. I called multiple times at the phone number but always got voice mail. I left a message twice but never got a response. Finally, I physically went to the location but the business is behind an electronic lock. I did not know the code. I looked through the window and only one person was working and she had her back to me. I was too embarrassed to rap on the window as obviously I did have the secret handshake. Oh well, so sad for me.

Hair color turned out beautiful but woke up with a bleach chemical burn on my face the next…read moremorning, two weeks before my wedding, and I tried to email, call, and instagram the salon and never heard anything back. Very pricey salon but worth it for the work they do. I have just never been burned in all the years I've been getting bleached, and I didn't appreciate the fact no one reached back out.

I don't even know where to start but I left with the worst haircut. NO style or shape. Just awful!…read moreNot even close to the photos I showed her. She told me what she did after she made the cuts. Didn't ask me what I thought. The water heater is currently broken and she washed my hair with ice cold water. I was not even advised of this prior to her whacking off a chunk of my hair before washing it because that was easier for her. At this point it was too late to leave. My stylist talked a mile a minute and was making absolutely no sense. She then started a conversation with someone else. In the midst of that conversation she looked right at me and said quiet people give me the creeps. That is not even the half of it. No excuses for this behavior or horrible result. I just want my money back.

If I could give ZERO stars, I would. TLDR: Taylor at Chroma…read morethe Salon took more than 4 undiscussed inches off of my hair, used a razor to unevenly butcher (for lack of any better description) the back of my hair down to almost my scalp in some places. The color that was done is inconsistent with inexplicable bleach looking spots. Overall, nothing near the cut/color that was initially discussed or requested. I asked for my money back for the cut and was refused by Taylor herself, the manager, and the owner. They each cited "store policy" of no refunds, only offering to get my hair "fixed" by Taylor, and ONLY Taylor. Yes, they made sure I knew that if I wanted it "fixed" by any other stylist at the salon besides Taylor, I would be CHARGED for it! (There is no mention of this policy anywhere online where I booked the appointment, nor was this policy ever stated in any conversation online or in person before the service.) Not one of them offered a sincere apology, nor could Taylor explain her actions beyond using the words "accidently took too much off". More details- After arriving at the salon we discussed the cut which I explained thoroughly, my hairstyle was grown out and I needed a trim of the length and layers. I used my words to explain the cut, used my hand to show her where the length should fall, AND showed 3 pictures of how I keep my hair. Without warning or communication, she started dry chopping at my hair with scissors. Immediately it was noticeably uneven. At one point after the wash she made an unprompted, incredibly inappropriate joke which made me incredibly uncomfortable. At no point did she ask further questions about the cut, nor she communicate at all what she was doing when she began razoring off the hair at the nape of my neck. As soon as the razoring started I spiraled into an anxiety attack because I knew my hair would be beyond repair. Her behavior and demeanor became noticeably panicked. When she went to show me how she was styling my hair with a straight iron, she could not even curl it properly because it was so short and uneven. The color was least of my problems at that point, but it also wasn't what I asked for or discussed. I reached out immediately to request a refund. Instead I was given the opportunity to "fix" my hair as they 'don't offer refunds'. Manager was rude and combative on the phone, and wanted to see my hair before "discussing a refund". Come to find, she was never going to discuss a refund, she just wanted to get me back into the salon. Upon arriving I was effectively ambushed by Taylor, who had been told by her manager that she was "fixing" my hair. Their offer was a free scalp treatment and "pampering". Because that's what every woman wants after getting all of her hair cut off without consent right? I told them that I didn't want anyone else touching my hair, and there was no "fixing" it. After escalating my issue to the owner, she had the audacity to tell me "you still have hair left" and that Taylor had given me a "french bob". Reader- look at the pictures and be the judge. (also DIDNT ASK FOR A BOB OF ANY KIND!!) What could have been as simple as apologizing for screwing up and giving me my money back for a completely botched service, turned in to me having to argue with 3 grown women that they needed to make an exception to "policy" due to the situation. I had to purchase a wig to cover this atrocity while it grows out, which is going to take months for the sides and probably a year for the back. I didn't receive a sincere apology or explanation from any of them.

Been going to Babina for almost three ish years now (on and off). Never been disappointed leaving…read moreher studio! Usually get my eyebrows threaded with tint & eyelashes with a lift / tint. Amazing end results !!! She was kind enough to get me in on her off day as well as last minute !! She's so kind and outgoing. Felt very comfortable the whole time. 10/10 will never let anyone else touch my face unless it's Babina!!

The service is amazing! Always greeted with a smile and kind words! Gets me in asap! Only threading…read moreplace I will go in ALL of Omaha!! By far the most talented threader I have met!! You will not be disappointed.

If I could give Jenny more than 5 stars, I would! Jenny has been doing my brows for years and she…read morealways takes such great care of me! My eyebrows are by far my most complemented feature. Jenny is quick and gentle and so lovely to talk with. She has great music on too! Not enough good things to say about riya brow bar!

My 14 year old daughter has very thick eyebrows that occasionally need cleaned up. She's…read moreexperimented with waxing and tweezing but has preferred threading at Riya. For her second trip, I took her and was so impressed with the results! The shape was excellent, the process quick and generally less painful (according to her) than waxing. The price was also phenomenal- $16. We were in and out in less than 15 minutes. This will be my go to.

I can't stop looking at my hair! Elizabeth did such a great job on my blonde highlights. I wanted a…read morevery blended color and she exceeded my expectations. I felt very comfortable and welcome during my entire experience. My hair is so pretty and healthy now & I trusted how thorough she was. The salon is gorgeous and Elizabeth is the best!

Kaylynn at Blue Door is incredible. I have a ton of hair, and it is a mix of wavy, a little coarse…read moreand very thick. Kaylynn gave me exactly what I wanted, and a beautiful blowout. I've been back in Omaha for three years and bouncing between salons looking for the right place and person. Not only is Blue Door beautiful and comfortable inside, Kaylynn went above and beyond. Thank you!

This is a wonderful space! The people working the front were kind and quick and my waxer, Karlee,…read morewas very kind and easy to be comfortable with for the bikini between wax I received! It was very well priced and I highly recommend this space for waxes!

So back in 2013, I had a full leg and Brazilian waxing done here and the gal who did it was…read moreamazing. Very professional and moderately painless. So I decided to start waxing again and to finally make my overdue return. Unfortunately, the tech doing my waxing from several years ago is no longer working here so I made my appt. with Patricia, who was available in the time slot I needed. She was very polite. But she would do large chunks of waxing at a time, which was the most painful experience I've ever had. EVER. And even when I had asked her to apply pressure with her hand after a large batch (to help reduce the pain), she did it for the first few and then stopped. I know she was trying to be efficient and while I appreciate that, it was a horrendous experience. Not only that, but when she was done, I still had leftover wax on my legs!!! See atttached photos. It was all over and I had to peel off my leggings when I got home because they were stuck to me. Ironic because I was just telling her about the worst waxing experience I've ever had (from another salon) where there was leftover wax on me. After peeling my leggings off, I noticed two things: patches of skin where she had literally broken SEVERAL blood vessels (2-3 patches of this - see photo) and patches of hair that she missed entirely. So I didn't even get a good waxing after all that pain! I can't begin to voice my disappointment in this establishment. But when I have to shave my legs the day after an incredibly painful waxing, I know I won't be back. There are too many other salons in Omaha that offer waxing who do the whole job efficiently, thoroughly and with minimal pain to their clients.

What a hidden gem! Sarah is fantastic - outgoing, professional, fun, and so good at cut and color…read more My hair was long, thick, and in need of a color spruce up, and she did exactly what I was hoping for! Sarah used some of the latest techniques she recently learned at a continuing education event, and was very informative with color-care. Not only is she fantastic with hair, but there are some incredibly unique details at ONE Salon worth mentioning: they recycle color product, they recycle the hair they've cut to soak up oil spills, and Sarah offers paid maternity leave for all the stylists! She's proud to support local businesses and products, too!

ONEsalon is my happy place. I look forward to going there every single visit…read more Every time I go I feel like the most important person in the room. Most importantly my hair has never been better. Sarah does a great job of listening to what I want and educating me on products and services that can get me (or keep me) there! As Sarah so often says 'Treat yourself!' to this wonderful, uplifting place. Great hair, great facials (Michelle!) and great conversation. I leave feeling better about myself every time - not just my hair. I love this place!

Have been going here for awhile now - they are good for all ages. My retired mom goes here, I do…read moreand my two teenagers. Everyone always gets a great cut. Amanda does a wonderful job with color - even the crazy florescent colors my daughter likes! I use either Russell or Amanda for cut, and have never had a complaint.

I actually dont want to tell you who my new stylist is because I like her so much and want to keep…read morethat to myself! :-) I am new the area and struggled to find someone who really listened and repeated back to be what I wanted. When I first got here, I went to a high end salon at Recency and it was an expensive nightmare. I think Russell's offers high end service at an affordable price point AND the stylists deliver the look you ask to have. I LOVE that the three times I have been, the stylists repeat back the look I am trying to achieve. Flawless service!