The doc is great. It's close to my home. Ample parking. But calling them to schedule an appointment…read moreis a literal nightmare. It's like playing phone tag but nobody ever gets tagged . I have a $25 balance I have been trying to pay for 4 months, and I have called at 8am, 9am, 10am, 11am, noon, 1,pm, 2pm, 3pm, and 4pm. They never pick up . I will have to drive there to make a copay payment that did not process bc the machine was not working. That part is annoying. And ultimately I am switching providers bc making an appointment here is virtually impossible. But if you make the appointment in person, then it's smooth sailing.

I have had some experience with physical therapists, but nothing like the full scale immersion I…read moreexperienced after I had a hip replacement. I had PT at the hospital and home, and then graduated to this establishment to get me back to full health. They fit me in, and then my improvement was rapid enough that my biggest issue was keeping up with the improvements I was experiencing. They have been very good in explaining things so I can get back to the level of function I hope to. Right now I'm actually fixing the issues in my musculature that pre-dated the hip replacement, and that seems to be improving at a good clip. From the start, all the therapists I've interacted with have been great. Robert, Glenn, and Liane have all been very much giving me the information I need to improve, and critiquing my current state to suggest what I need to work on to improve my physical state. They've also been helpful in sharing their expertise from seeing a large number for people with similar surgical procedures. It's actually been good to get the expertise of all of these therapists, as each has contributed different viewpoints, all of which have been helpful in guiding my recovery. Very comfortable environment to have PT in, and I've recommended them to one of my old friends, who is ending up in the same state that advancing age I find myself in.

Megan and Lianna are truly outstanding physical therapists! I had frozen shoulder and got my…read moremobility back much faster than anticipated under their care. The therapy sessions they provide are exceptional, never rushed, and specifically geared for each unique situation. You truly feel cared for as an individual. Even though our insurance did not cover them 100% the investment was absolutely worth it! I healed so much faster, and felt like they genuinely cared about my progress and helping me be pain free again. They are extremely professional, highly skilled, and stay up to date with the latest technologies and treatments. The office (Priscilla) is also very friendly and helpful. I am forever grateful that I found them and highly recommend them to anyone who needs a physical therapist!

Lianna was great on my first appointment. Nice facility and helped my shoulder. I would suggest…read morethem without question.

Felt comfortable through the whole visit. The doctor was calm and easy to talk to which helped me…read moreexplain all my symptoms. They checked everything carefully and discussed my concerns without brushing anything off. The assistant who helped before the visit was also very friendly. It didn't feel rushed like other places I've been. Nothing out of the ordinary but it was handled the right way. Good overall experience and felt like I was taken seriously.

My husband has had his PT authorized for a month and they still can't get him in. They are refusing…read moreto call and confirm authorization with the insurance company. This has been going on for a month as they give him the runaround. Them: "No, sorry. They haven't authorized." Insurance: "Yes, we have authorized." Terrible, awful office staff unconcerned with patient care. I'm encouraging him to go elsewhere and hope he does. On the other hand, my husband likes the therapists and they do good work.

It was a pretty smooth visit overall. The front desk made the paperwork easy and didn't keep me…read morewaiting long. The doctor went over my concerns, checked on a few things and shared a calm opinion about what might help. Gave me some useful tips too. The visit felt calm and I felt heard without it being overly formal. The assistant was also friendly and double checked that I understood everything before heading out.

They never answer your call or call back. To make an appointment is near impossible. I don't know…read moreabout the care they give because can't get them on the phone

Thanks for the attention and care :) We had no issues here and our loved one was treated wellread more

Had a family member here for a short stay and was visiting pretty regularly. Staff were friendly…read moreand tried to stay on top of things even when it got busy. Therapy worked closely with my relative and we could see progress over time. Overall, a positive experience for us.

I am only at the beginning of my journey, but Dr. Armen is very knowledgeable and I am getting the…read moreappropriate tests to help solve my physical issues with my arm and neck. I will report back later as I learn more. The office staff are very welcoming as well. Exxcellent atmosphere.

I can't say enough good things about my Dr Armen. He truly takes his time--not only during…read moretreatment but also when explaining what's going on with my body and how to improve it. He's incredibly knowledgeable and patient, and I never feel rushed during our sessions. What sets him apart is that he genuinely cares about his patients' overall well-being. He even offers supplement recommendations tailored to my needs, which has made a noticeable difference. It's rare to find someone who combines clinical expertise with such compassion and a holistic approach. Highly recommend!

Son used PT services last year and we paid all the bills in Oct. Just received threating mail from…read moreLaw collection firm of outstanding balance which was paid. No one at local office or corporate office will rectify situation. Very shady business billing practices

We are new to the clinic - we are having a wonderful experience. All the staff is attentive and…read morecommunication is responsive. Ms. Sandra, the office assistant, is always pleasant to see and strong communicator with appointments and any clerical questions we have. Ms. Margaret OT is warm, welcoming, and my child always looks forward to seeing her for weekly OT. It's become a part of our routine. Ms. Marilyn is also warm, inviting, and fun to work with. I love how much the OTs here collaborate with us on goals and the care plan, very client-centered. Lastly, OT Park's gym is every sensory seeking kids dream! Not to mention for an adult as well! I also want to play in it.

I really believe Hiral and OT Park deserve zero stars. She's scammed us into paying for the…read moreevaluation that took months, gave us zero support, and we've been waiting for nearly 2+ months for recommendation on ways to help our child. She promised to provide more clear recommendations after we shared our concerns that the evaluation was too generic and not actionable; she didn't follow through after she said she would and then changed her tune and refused to provide it after we had to follow up several times. She consistently goes back and forth on what she says and doesn't say. It's super confusing. And when private sessions cost so much, it's not fair that people like Hiral can swindle money from families that put their child's development first. They rarely seemed busy and now it really makes sense because Hiral is the definition of fake it till you make it. During sessions, she was extremely aggressive in her approach with our daughter and it was the opposite of every other therapy session that I've witnessed. It doesn't work for younger kids and she wasn't able to recognize that. DO NOT WASTE YOUR TIME AND MONEY WITH OT Park and Hiral. It's clear she's more interested in fake videos on social media than really helping kids and their development. Hiral, I recommended not responding to this review because you've already demonstrated that you have no desire to do the right thing and any reply would simply be another excuse. Additionally do not mention anything about my daughter because it'll be a HIPPA violation.

I have had two knee replacements, one in May 2011 and the 2nd in Dec 2011. After both knee…read morereplacements I had extensive physical therapy at Fritter, Schulz & Conlan. I previously had been to several physical therapists through the years because of knee and back injuries. So I had a point of reference and comparison. My surgeon had also recommended this group. The staff are remarkable, competent, professional, and goal oriented individuals. They have the proper equipment to perform full range of exercises/therapy needed, the atmosphere is friendly and community oriented. The therapists, owners, staff all work together as a team, they are innovative and personalize your therapy plan to meet your individual needs. I received exceptional therapy and I am on my way to feeling like I did 10 years ago! They also worked with my surgeon to optimize my treatment plan and coordinated insurance/approval (this is so very important so individuals aren't left with outstanding bills because their insurance carriers have not been properly billed and hence not paid). They also have a wondersul sense of humor that doesn't hurt! I highly recommend this group of great professionals