I have been coming here for years as Jackie runs a beautiful salon that is modern and welcoming! I had to schedule last minute and it was very easy and convenient to do online. I got a partial highlight and haircut from Bridget Drury - my first time with her, and she did an amazing job! I wanted a fresh brightened look for a new start (as I'm moving) and she went above and beyond to take the time and care to give me a look that I was really happy with. She was very sweet, kind, and attentive, and I love the cut she gave me. It feels so much healthier and I feel so much more confident going into my new home not feeling unkempt! lol I am so grateful for the calming feeling she gave and the great skill she had with both the cut and color! I am always happy when I walk out of this salon and you can tell Jackie truly puts her heart and soul into caring for her customers and you can see that in her selection and care of the amazing people she has working for/with her. read more

I always receive fabulous service by Gavvy! She's amazing at what she does. It's a beautiful salon. They have water and a coffee bar to use during your visit as well. read more

Indigo Loft Salon - Wash area - Hair Salons Near Me - Syracuse, New York

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Cold management: I recently moved to the area and was very much looking forward to establishing at a new salon. Sadly, I had a heating emergency and was unable to attend my appointment as you can imagine in this area a heating emergency can be quite dangerous. Due to their policy, I was charged $60 for late cancellation. During my call to reschedule I request requested this to be waived/overturned and management denied that request due to policy. I find it hard to believe in a post pandemic world that there was no flexibility on the matter, especially when I was looking to reschedule not actually cancel, furthermore it was not a no call no show. In fact it was an emergency. I will not seek service at this business, I will not bring my daughter or refer any friends or family, which there are many. The managements decision to take a hard line on their policy is bad business and has cost them a substantial amount of money in the long run. read more

After reading several reviews for a place to get a cut I decided on Indigo and was not disappointed. Booking an appointment was super easy to do online and they followed up over the phone to confirm. They're located downtown so parking was a bit of a headache but I gave myself enough time to figure out parking. Upon entering I was immediately greeted and sat in the waiting area a few minutes before my amazing stylist, Micaela, grabbed me for my cut. She listened to what I wanted and delivered beautifully. I left feeling confident and the price was more than reasonable. I would 100% recommend this salon to friends and family. I'll definitely be back read more

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I absolutely loved Indigo Loft Salon. The space itself was clean and welcoming, while also socially distanced and safe. I can't remember who cut my hair, but if I do I will update this review! Regardless, she was very communicative and asked before doing anything. I cut off almost 5 inches, and she did an excellent job making sure I was getting what I wanted and nothing I didn't. She textured the bottom as well to help with when I part my hair, and asked beforehand and explained why it would be beneficial. Overall, a great relaxing experience and I will be back if I need another haircut while in Syracuse! read more

Indigo Loft Salon - Inside the salon! - Hair Salons Near Me - Syracuse, New York

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The magic that is TAYLOR GOVE!! Top notch cut and color, absolute perfection. The way she crushes it every time, working with the angles of my bone structure and face, she's a legit MAGICIAN when it comes to mixing color that compliments my "season" and restores my confidence every time I walk out of that salon! I would absolutely NEVER let another human touch my head other than her! If there was Pulitzer for cutting hair TAYLOR GOVE would win every time! Thank you, thank you for making me feel beautiful 10/10 read more

Can't say enough good things about Surita, she has truly transformed my hair in a matter of months while maintaining length and keeping it very healthy. I walked into the salon several months ago with almost black hair and asked Surita to make me platinum silver. She immediately reined in my expectations and was 100% honest from the start in regards to how light we could go before irreversible damage and breakage. She's always professional, fun to talk to and really knows her stuff. I'd recommend Surita to anyone - in fact I have. She's that good. Do yourself and your hair a favor and book with Surita. read more

Indigo Loft Salon - Hair Salons Near Me - Syracuse, New York

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I've been here 3 times and I really enjoy the atmosphere here. I've had two different hair dressers but they were both great! They're personable, trustworthy, and make you feel like a superstar when you leave their chair. It is pricey but it's worth it! read more

Enjoy my time at the salon. Felt at home. And Surita took her time and make sure I was happy with the final product. Im in love with the results. Every single time. I have been coming to Surita for over 3 years and will not go to anyone else. She's a hair goddess!!!!! read more

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Micaela made me feel beautiful today! My cut and color look amazing. Admittedly I can't stop looking at myself in the mirror (:

I've gone to Gavvy for a few years now and she does an amazing job with color. I have never been disappointed. I appreciate how she doesn't try to talk me into a look I would not be comfortable with. She really gives you her full attention. The salon is lovely and very clean. read more

Rebooked for my touch-up with Marisa! She took her time and delivered a great result :) it's growing out very gracefully, which makes my blonde financially accessible! read more

Indigo Loft Salon - Hair Salons Near Me - Syracuse, New York

Marissa is a great stylist! She cut my hair in August and the woman's cut cost $55 not including tip. She listened to what I wanted and gave me a cute haircut that suited my wavy mid-length hair (past my shoulders). My hair is pretty thick so it tends to make a triangle shape. Marissa expertly cut my hair to take out the volume on the bottom. The vibe in the salon was fabulous with snacks, waters and a comfortable waiting area. The receptionist was professional and helpful. You need to put a card down to schedule an appointment. The salon is busy so book in advance. read more

I went to Indigo after my friend recommended this salon and booked an appointment without a set stylist in mind. Marisa was my stylist and she did a great job at delivering what I wanted and needed. She's also very sweet making the experience personable and overall relaxing. 10/10 would be back! read more

Tried so many parlour but Liked this parlour.Micaela did my hair cut.She was very nice and listen to me properly .She took enough time to style my hair...and it came out well. read more

Made a consultation back in March for a balayage with Marissa because she specializes in curly hair textures. My hair texture is between a 3b and a 3c. Unfortunately, she was booked months out, so she referred me over to Micaela and assured me that Micaela knew how to work with curly hair. She didn't. I should have known from the moment I sat down in her chair that I was screwed. First off all, she straightened my hair multiple times without heat protection spray then applied the bleach and color. She only let the color stay on for 15 minutes and used HOT water to rinse it out. The color was wrong so she redid the color and got it right. Later that week when I washed my hair, the color started bleeding out like CRAZY and it was leaving my hair. It wasn't a small amount of color that kept bleeding out and it went in for weeks. I contacted Micaela and she tried to fix this mess. I remember sitting down in her chair for the second time and she said to me "to be honest, I don't know anything about curly hair" and sure enough I had the same issue happen when I got home. My hair is not at all difficult to work with and i just can't fathom why anyone would even touch someone's hair if they don't have any knowledge on that specific type of hair. I would have been completely alright if she had just been honest with me from the beginning and told me she didn't feel comfortable touching my hair. But now my curls are completely damaged and I have been trying so hard to bring them back but it's not going to work in my favor. I had to cut off two inches a couple weeks ago for new hair to grow in and now I'm going to have to just cut it all off and start from scratch. I ended up calling the salon and spoke with Marissa, she was able to fit me in and work with me and try to fix this hot mess. Marissa spent so much time and energy and really worked hard on fixing my botched balayage. I love Marissa and their is a reason why she gets so many clients in the salon. She's the absolute BEST!! I mean just look at her IG page. In retrospect, I wish I was never sent to Micaela because my hair is so damaged now and their is no bringing it back. It looks nice when I put products in my hair but without having products in my hair you can tell how dead my curls and all around hair is. read more

This salon is super nice! All of the stylist are so friendly! Micaela did my hair and styled it before leaving.. I was so amazed! I went from long hair to beautiful short hair was so nervous but she insured me that I was going to love it, and boy do I!!! I have received so many compliments on it! Couldn't be happier and will be going back!! read more

What a great salon! My mother and I love our hair. Jackie, the owner, cuts an adorable pixie cut on my mother, with super precision and care. She cut my hair in a shoulder length bob, similar to Jennifer Aniston's famous Rachel look. It's beautiful! I had my hair highlighted, low lighted and glossed by Brian, Indigo's colorist. It is by far my favorite color process I've ever had. I decided to have a Brazilian blowout done after the color success, and I'm super happy with the results. Honestly, I'm not from Syracuse, but Indigo Loft Salon is better than any salon I've been to in New York City, Chicago and Palm Beach. My daughter loves our hair, and plans to travel to Syracuse from Palm Beach and New York City to get her long hair cut and smoothed with a Brazilian blowout treatment!! I read more

Found Taylor on IG then drove from NYC to have my hair done. She gave me exactly what i wanted and used Olaplex so the condition of my hair was the best ever!!! Icing on the cake- she is the sweetest and a pleasure to be around!! Thanks Taylor now i'm THAT girl who drives 4 hours to get my hair done. read more

I did one of the worst thing anyone can do to a stylist, and called last minute, requesting any availability possible. I was scheduled with Brian, and ended up having to cancel it! I called back requesting a different appointment time, and was scheduled with Marisa. My hair was a disaster! I had grown out bangs(somewhat), an old balayage that needed a TON of color corrected, and to top it all off, I had root grow out that was about 8 weeks over due. Marisa was so patient, and really took the time to listen. I knew it was a task, and expected to work through several appointments to achieve the color I was hoping to obtain. Throughout my appointment, I had the chance to work with several other stylists, and everyone was equally as skillful as the next. Marisa exceeded my expectations, and I finally feel comfortable with my cut and color after a long search for a new stylist. I would recommend anyone at Indigo! read more

Taylor is so flipping good. I get a great cut and amazing color everytime I go. She has been doing my balayage for years. While she has always been amazing she keeps upping her game. She is personable, easy going, and on point. She has a perfected thr craft of making her clients feel beautiful when they walk out. If you haven't checked out this salon they have some great talent. Give it a shot you will feel like a million bucks. read more

College student and nervous to get another haircut in Syracuse after a botched one. Decided to go here and loved it. Everyone was super nice and I got a great cut. read more

I went to Taylor for the first time today after loving her Instagram posts for months. I cannot explain how incredible my hair looks thanks to this talented girl! First of all it took less than 3 hours to fix a totally botched balayage which I think is amazing. She also takes time to explain what she wants to do and how she's going to do it. I wanted beige blonde and she totally nailed it. My hair looks and feels amazing! She is the only stylist I'll ever need again! read more

This is a beautiful salon. All of the stylists are friendly, knowledgable and very professional. I see Taylor, (in fact, I followed her from Artistry in Hanover) She's that good! Every time I leave here I feel like a million bucks and my hair is always perfect! If you want to have goddess hair then go here! read more

My best friend went and showed a picture of a balayage to mimic and her entire head got bleached, almost to the point of white. Her hair is NOT AT ALL what she asked for and now her entire head of hair is damaged because of the bleach. If you want a balayage.... let alone anything but a trim, you should go somewhere else. read more